Top 9 Correctional records technician Jobs in Indianapolis, In

Manager, Field Services
ViaPath Technologies —Indianapolis, IN
- Full-time
- Remote
- Background check
- Up to 50% travel
- Windows
- Health savings account
- Disability insurance
10d
Dialysis Clinical Coordinator
Rendevor Dialysis —Plainfield, IN
- $62 - $65 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Maintenance Operations Technician-MCCC
City Of Indianapolis and Marion County —Indianapolis, IN
- $41,329.60 a year
- Full-time
- Schematics
- Writing skills
- Mid-level
- Life insurance
PRN Dialysis Registered Nurse, RN
Rendevor Dialysis —Plainfield, IN
- $40 - $45 an hour
- PRN
- Background check
- Ability to walk for extended periods
- Mid-level
- 401(k) matching
Quick Apply
Registered Pharmacist - Part Time or PRN
Quality Correctional Care —Carmel, IN
- Part-time
- Management
- Mid-level
- In-person
- Paid time off
Quick Apply
Registered Pharmacist - Full Time
Quality Correctional Care —Carmel, IN
- $60 - $65 an hour
- Full-time
- Management
- Mid-level
- Patient care
- Health savings account
- AD&D insurance
Quick Apply
Lead Electronic Security System Technician – Nationwide Travel
DND Solutions, LLC —United States
- $35 - $45 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health insurance
Quick Apply

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Remote Call Center Sales Specialist
MDS Communications —Indianapolis, IN
We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. MDS pays 75% of base employee premiums.
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IT Help Desk Technician I
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correctional records technician jobs near indianapolis, in

Manager, Field Services

ViaPath Technologies -
Indianapolis, IN

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Job Details

Full-time
10 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED
Meeting facilitation
Managing projects
Technical project management

Full Job Description

Overview:

ViaPath is currently seeking a Field Services Manager to join our team. The position will report to the RVP of Field Services and will supervise ViaPath internal teams and vendor dedicated and non-dedicated site technicians servicing the ViaPath deployed products at customer facilities.

The selected candidate will be team oriented, able to work on multiple projects simultaneously, and have excellent communication skills, all while providing both internal and external customers with the highest possible level of customer service and contract management to ensure we meet our goals in a timely and cost-effective manner.

Remote based position to be based in Indiana with a requirement to travel to customer sites.

Responsibilities:

Serve as an Ambassador for ViaPath
Manages day-to-day activities of Field Services team to ensure achievement of customer satisfaction while meeting quality, safety, and budgetary goals
Train, coach, and counsel team members to achieve performance objectives
Conduct regular staff meetings
Serve as primary organizational contact responsible for coordinating contractual compliance efforts across internal teams and business units to ensure adequate resources are available for issue resolution
Serve as the customer’s product subject matter expert, as well as oversee deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, Visitation Units, Tablets/Inspire, Wireless Applications, Kiosks/Payment services, operating systems, hardware, software, and peripherals
Serve as the company’s liaison with customer, assuring the customer receives ViaPath's superior customer experience
Create and distribute reports identifying any correspondence that the customer has communicated, and any item/items the customer has identified as outstanding
Independently identify and define non-compliant items, collect accurate and relevant data, establish factual basis of data, and identify possible solutions and recommendations to a wide array of projects and opportunities
Support the communications, oversight, and management of all out of service events directly through Technical Support (TS) using corporate standard processes and procedures
Enforce RMA policies and manage the processes being performed by all technicians supporting the territory
Travel as needed; up to 50% of the time

Qualifications:

High school diploma or equivalent required; Bachelor’s degree preferred
Minimum of 8 years related experience in a customer facing role working to ensure product deliverables are working as designed (fixing identified problems to include telecom and/or technical problems)
Minimum of 2 years of experience leading project activities, facilitating meetings, and influencing outcomes. Strong leadership capabilities shown through managing priorities, driving execution, and supporting team collaboration. Prior management experience preferred.
Proven record providing and managing a superior customer service experience
Ability to Multi-task, meet deadlines, adjust to changing priorities, and at times work under pressure Ability to lead a team
Show strong abilities to work in a management role; managing different aspects of projects, meetings, staff, etc.
Familiarity with technologies currently deployed at assigned customer sites; including but not limited to telephone systems, video visitation systems and products, wireless communications products; kiosk/ATM or related systems
Ability to accurately read, analyze, interpret, and apply management and corporate direction using general business concepts and methodologies
Telephony and Networking knowledge and experience is highly desired
Exceptional verbal and written communications skills
Willing and able to work in a secured correctional environment
Proficient in both Windows 7/8/10 operating software and Microsoft Office; ability to learn and become proficient in other software programs as required
Ability and willingness to travel 50% of the time
Pass security background check and other checks administered by ViaPath and assigned facilities

Additional Information:

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO) – Including vacation and sick time
Company Holidays
Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

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correctional records technician jobs in indianapolis, in

Manager, Field Services

Dialysis Clinical Coordinator

Maintenance Operations Technician-MCCC

PRN Dialysis Registered Nurse, RN

Registered Pharmacist - Part Time or PRN

Registered Pharmacist - Full Time

Lead Electronic Security System Technician – Nationwide Travel

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