Top 305 Customer support representative Jobs in Indianapolis, In

Client Support Representative (Bilingual)
FACE Low-Cost Animal Clinic —Indianapolis, IN
- $18 an hour
- Full-time
- Spanish
- Surgery
- Word processing
- Health savings account
- Paid holidays
Quick Apply
Patient Services Rep II
Josephson-Wallack-Munshower Neurology PC —Indianapolis, IN
- Full-time
- Vital signs
- HIPAA
- High school diploma or GED
Technical Customer Service Representative
Willoughby Industries, Inc. —Indianapolis, IN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
IndyHumane —Indianapolis, IN
- $19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Surgery
- Health savings account
- Health insurance
Quick Apply
Retail Display Installer – Technology
2020 Companies, Inc. —Indianapolis, IN
- $16.50 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
7d
Customer Service Representative
Indyhumane —Indianapolis, IN
- $45,000 - $49,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Spanish
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Indianapolis, IN
- $17.60 - $25.25 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Front Desk Concierge
Drybar Shops —Indianapolis, IN
- $15 - $25 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- 1 year
Customer Service Support Administrator
Linde —Indianapolis, IN
- $22 an hour
- Full-time
- Background check
- Oracle
- Customer service
- Paid training
- Health savings account
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Indianapolis, IN
- $16.12 - $23.21 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
US-Patient Registration Rep
R1 RCM, Inc. —Indianapolis, IN
- $16.12 - $23.21 an hour
- 12 hour shift
- Background check
- Hospital
- Urgent Care
8d
Member Services PT Weekend Opener
Planet Fitness —Indianapolis, IN
- $13 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Guest Service Representative
Hilton Garden Inn Indianapolis Downtown —Indianapolis, IN
- $16 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
7d
Telephone Service Representative
Bee Window —Indianapolis, IN
- $20 an hour
- Call employer
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
KENNICOTT BROTHERS CO —Indianapolis, IN
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
8d
Member Services PT E Washington
Planet Fitness —Indianapolis, IN
- $13 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Evening Customer Service Representative - Patient Registration
R1 RCM, Inc. —Fishers, IN
- $16.12 - $23.21 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Customer Service Representative / Part Time
Aire Serv —Greenwood, IN
- $14 - $18 an hour
- Part-time
- Computer literacy
- Office
- Administrative experience
- Flexible schedule
Quick Apply
14d
Entry Level Customer Service Representative
Innova Consulting —Indianapolis, IN
- $52,000 - $75,000 a year
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
9d
Customer Service Representative
United States —Indianapolis, IN
- $18 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
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Client Support Representative (Bilingual)

FACE Low-Cost Animal Clinic -
Indianapolis, IN

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Spanish
Word processing
Medical office experience
Medical scheduling
High school diploma or GED
Fax machines
Data entry
Faxing

Full Job Description

FACE Low-Cost Animal Clinic (FACE) is a nonprofit clinic located near downtown Indianapolis. Our goal is to to provide affordable spay/neuter, vaccination, and wellness services for the Indianapolis community to prevent the unnecessary euthanasia of dogs and cats. We are a client- and patient-driven team.

The Client Support Representative provides outstanding customer service to clinic clients while supporting the veterinary team in our high-volume, high-quality clinic.

Our clinic offers:

4-day (Mon-Thu) work week plus regular Saturday vaccine services
The clinic is closed Saturdays of most major holidays and from December 24 to January 1
Opportunity to grow with tiered pay scale and regular training sessions
Pay differential for bilingual employees who successfully pass proficiency test (available after 30 days of employment)
Paid holidays and paid time off available
Strong work culture supported with regular team-building activities and community outreach efforts
A fast-paced but rewarding work environment

FACE is dedicated to reducing needless euthanasia by addressing the root causes of shelter intake: pet overpopulation and pet surrender. Our clinic provides spay/neuter, vaccine, and minor wellness care to nearly 30,000 dogs and cats annually.

By joining our dedicated team, you will be able to help with overpopulation and make pet ownership a reality to many people who would not otherwise have that opportunity due to financial constraints. Every day, we make a difference in the lives of animals and the people who love them.

Essential Functions:

Support clients during their visit to the clinic.
Greet clients and set a positive clinic atmosphere.
Review requested services with client to ensure that they follow veterinary recommendations and that paperwork is complete.
Enter data in patient record after services have been completed.
Collect payment for services.
Dispense flea, tick, and/or heartworm prescriptions.
Maintains clean and orderly office and lobby area.
Support clients requesting clinic services.
Schedule appointments in-person and over the phone following clinic policies and procedures.
Promptly respond to client rescheduling and cancellation requests.
Communicate pick-up hours for flea, tick, and/or heartworm prescriptions.
Communicate check-in and pick-up times for surgery appointments with clients according to clinic policies and procedures.
Review online appointment requests for accuracy prior to confirming appointments.
Provide compassionate care to clients needing clinic services.
Provide prompt responses to inquiries from surgery clients and schedule rechecks when needed.
Communicate and administer financial assistance programs.
Maintain accurate client contact information in practice management software.
Respond to client needs and use negotiation techniques to resolve client concerns.
Knowledgeable about key community resources and able to provide referrals when needed.
Supports veterinary team by serving as client advocate.
Knowledgeable about veterinary recommendations and able to communicate patient needs with clients.
Able to recognize a patient in the lobby that should be moved to an exam room to reduce stress, and works with veterinary team to move patient and client to an available exam room.
Properly leash walk friendly patients.
Collect patient weight using clinic scales.
Able to follow disinfection procedures.
Professionally respond to client requests through various communication tools.
Transcribe voicemails and complete callbacks to clients requesting clinic services and assistance.
Respond to inbound text messages from clients.
Respond to requests from clients for their pet’s medical records.

Education and/or Experience:

At least two years of customer-facing experience in a clinic or office setting.
Proficient in Microsoft Office and/or CRM software.
Experience using office equipment (computer, fax, printer, scanners, etc.).
High school diploma or equivalent.
Fluency in Spanish.

Skills and Abilities:

Outstanding customer service skills.
Excellent verbal and interpersonal communication skills.
Seeks and responds to feedback from customers to improve service; seeks to understand the perspective of others.
Energetic team player with a passion for FACE’s mission.
Able to work across departments to ensure high-quality patient care and advancement of FACE’s mission.
Flexible, adaptive style in working with many varied audiences in fast-paced environment.
Open to change and variety within the workplace.
Willingness to learn new tasks and information.
Able to handle multiple tasks and prioritize work.
Strong word processing and data entry skills.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

What interested you in applying at FACE Low-Cost Animal Clinic?
What clinical office skills & experience do you have directly related to this position?
This position is full-time, Monday through Thursday beginning at 6:50AM plus regular Saturdays (8AM-2PM) per month and needs excellent attendance. Are able to meet this expectation?

Experience:

Medical office: 2 years (Required)

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in indianapolis, in

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