Top 103 Insurance verification Jobs in Indianapolis, In

Patient Service Center Clinical Support Specialist - Remote in Indiana
Indiana Health Centers, Inc. —Indianapolis, IN
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- 403(b) matching
Quick Apply
Insurance Follow Up Representative
Rehab Medical —Indianapolis, IN
- Customer service
- Computer literacy
- High school diploma or GED
- Health savings account
- Dental insurance
Quick Apply
Leave Specialist - REMOTE
Ryder System —Indianapolis, IN
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
OFFICE ASSISTANT (PART TIME)
Gene B. Glick Company, Inc. —Indianapolis, IN
- Overtime
- Word processing
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Pre-Services Coordinator (Prior Authorization)
Eskenazi Health —Indianapolis, IN
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
Patient Services Representative
Optum —Carmel, IN
- $16 - $29 an hour
- 8 hour shift
- Pass drug screening
- High school diploma or GED
- Clinic
- AD&D insurance
- Employee stock purchase plan
Prior Authorization Specialist
Goodman Campbell Brain and Spine —Carmel, IN
- Computer literacy
- Medical office experience
- HIPAA
Quick Apply
OFFICE ASSISTANT
Gene B. Glick Company, Inc. —Indianapolis, IN
- Overtime
- Word processing
- Writing skills
- English
- Paid holidays
- Health insurance
10d
Front Office Support
Hancock Health —Greenfield, IN
- Monday to Friday
- HIPAA
- Computer skills
- Associate's degree
Quick Apply
5d
Associate Patient Access Rep- Cancer Center South
Community Health Network —Indianapolis, IN
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
5d
Patient Services Representative- Check Out
Abrams EyeCare —Carmel, IN
- From $18 an hour
- Full-time
- Private practice
- Spanish
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Dental Front Desk Receptionist
Transformative Family Dentistry —Indianapolis, IN
- $19 - $25 an hour
- Part-time
- Dental office
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
12d
Prior Authorization Certified Pharmacy Technician
Shields Health Solutions —Indianapolis, IN
- $19.45 - $22.21 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
11d
Patient Intake Specialist (HYBRID)
Aveanna Healthcare —Indianapolis, IN
- From $18 an hour
- Full-time
- Customer service
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Scheduling Representative
Raphael Health Center Inc —Indianapolis, IN
- Full-time
- Medical office experience
- Mid-level
- Windows
Quick Apply
Associate Patient Access Rep- Community Hospital South
Community Health Network —Indianapolis, IN
- Full-time
- Hospital
- Office
- High school diploma or GED
10d
Patient Services Coordinator
PT Solutions Physical Therapy —Indianapolis, IN
- $17 - $18 an hour
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
Associate Patient Access Rep- Community Hospital East
Community Health Network —Indianapolis, IN
- Full-time
- Hospital
- Office
- High school diploma or GED
Certified Medical Coder
Ascension —Indianapolis, IN
- $24.87 - $33.64 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
6d
RCS Associate
Indiana University Health —Indianapolis, IN
- Full-time
- 1 year
- Communication skills
- Hospital experience

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Patient Service Center Clinical Support Specialist - Remote in Indiana

Indiana Health Centers, Inc. -
Indianapolis, IN

Quick Apply

Job Details

Full-time

Benefits

Wellness program
403(b) matching
Health savings account
Paid holidays
Disability insurance
Paid time off
Employee assistance program
403(b)
Benefits from day one

Qualifications

Microsoft Word
Computer operation
Microsoft Excel
Microsoft Outlook
Overseeing health insurance pre-certification
Electronic health records (EHR) management
Phone communication
ICD-10
Healthcare referral management
Records management
Clinical data entry
Team training
Health insurance referral requirements
Case referral
Clinical documentation standards
Document management systems
Standard operating procedures (SOPs)
Quality data entry
Client interaction via phone calls

Full Job Description

Description:

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.

The IHC Corporate team is now recruiting for a remote Patient Service Center (PSC) Clinical Support Specialist living in the state of Indiana. The PSC Clinical Support Specialist is responsible for coordinating patient referrals and managing prior authorizations to ensure timely access to healthcare services. This role serves as a liaison between patients, providers, insurance companies, and specialty clinics to facilitate efficient care coordination. The specialist ensures all referrals and/or authorization documentation is complete, accurate, and compliant with payer requirements.

Applicants who meet the following qualifications will receive priority consideration for this role:

MA, LPN, or RN (required)
Lives in the state of Indiana (required)

Corporate Hours of Operation

Monday - Friday, 8:00 am - 5:00 pm

IHC’s robust benefits and compensation package includes:

$1000.00 retention bonus paid after one year
No nights or weekends
Generous Paid Time Off and Floating Holidays
Day 1 Insurance benefits eligibility
403(b) Retirement Plan matching at one year of employment
Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
Flexible Leave of Absence programs
Personify Health Wellness program with paid incentives for participation
Employee Assistance Programs with 24/7 access to therapy consultation services

PSC Clinical Support Specialist role responsibilities include:

Prepare and submit prior authorization of requests for procedures, medications, imaging, and specialty services. Collect and compile required clinical documentation to support authorization requests.
Communicate with insurance companies to obtain approval, provide additional information, or resolve authorization issues.
Monitor authorization status and follow up on pending requests to prevent delays in care.
Document authorization numbers, approvals, denials, and expiration dates in the EHR.
Process incoming and/or outgoing patient referrals to specialty providers, diagnostic services, and ancillary care.
Verify referral/PA requirements based on insurance guidelines and payer policies.
Coordinate with providers and specialists to schedule referred services.
Track referral/PAs statuses to ensure completion of appointments and continuity of care.
Communicate referral information and appointment instructions to patients.
Assist in training new staff for the Patient Service Center.
Sending and following up on referrals, completing Prior Authorizations (PA), Scheduling Diagnostic Imaging tests, and other patient care related paperwork.
Processes appropriate patient paperwork in a timely manner.
Educate patients regarding documents they will need to provide at the time of service.
Accurately enters, maintains, and retrieves data on IHC’s Electronic Medical Records (EMR) system.
Communicates appropriate diagnostic and clinical information with patients as needed.
Communicates with patients care team as necessary.
May assist with contacting patients for reminder calls and follow-up.

Required Skills:

Great communication skills, both verbal and written.
Knowledge of ICD-10 codes and meanings.
Learn and follow standard work practices/procedures – every time – without variation or error.
Follow established routines, requiring occasional modifications in procedure.
Train others on referrals and prior authorizations functions and standard workflow
Recognize, troubleshoot, and/or alert others to potential scheduling conflicts or problems.
Speak professionally over the phone.
Demonstrate office equipment and computer skills, including data entry.
Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.

Requirements:

PSC Clinical Support Specialist is required to be a Medical Assistant (must have completed Medical Assisting degree or certificate program), LPN, or RN (valid Indiana licenses in good standing).
Lives in the state of Indiana (required)
Knowledge and experience with both Medication and Imaging Prior Authorizations.
Experience with referrals to specialists.
Document management experience.
One (1) year of prior experience in an office or health-related position preferred. Related education can substitute for experience.
Knowledge of insurance verification and payer authorization processes preferred.

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Quick Apply

Refine Your Search

insurance verification jobs in indianapolis, in

Patient Service Center Clinical Support Specialist - Remote in Indiana

Insurance Follow Up Representative

Leave Specialist - REMOTE

OFFICE ASSISTANT (PART TIME)

Pre-Services Coordinator (Prior Authorization)

Patient Services Representative

Prior Authorization Specialist

OFFICE ASSISTANT

Front Office Support

Associate Patient Access Rep- Cancer Center South

Patient Services Representative- Check Out

Dental Front Desk Receptionist

Prior Authorization Certified Pharmacy Technician

Patient Intake Specialist (HYBRID)

Scheduling Representative

Associate Patient Access Rep- Community Hospital South

Patient Services Coordinator

Associate Patient Access Rep- Community Hospital East

Certified Medical Coder

RCS Associate

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