Top 7 Planet fitness Jobs in Indianapolis, In

Member Services Representative
Planet Fitness —Indianapolis, IN
- Part-time
- Background check
- 18 years or older
- Computer literacy
Member Services FT Closer
Planet Fitness —Indianapolis, IN
- $13 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Member Services PT Weekend Opener
Planet Fitness —Indianapolis, IN
- $13 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Member Services FT Hardegan
Planet Fitness —Indianapolis, IN
- $14.50 an hour
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
11d
Full Time Member Services
Planet Fitness —Greenfield, IN
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Part Time Weekend Customer Service
Planet Fitness —Greenfield, IN
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Assistant GM Hardegan
Planet Fitness —Indianapolis, IN
- $16 an hour
- Full-time
- Background check
- 18 years or older
- CPR Certification
- Health savings account
- AD&D insurance
11d

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Member Services Representative

Planet Fitness -
Indianapolis, IN

Apply Now

Job Details

Part-time

Qualifications

Computer operation
Desktop applications
Computer skills

Full Job Description

Job Summary

The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts. The representative will often work independently, including times when they may be alone, requiring self-reliance and proactive problem-solving.

Additional Job Summary

The Overnight Member Services Representative will work independently, often by themselves or alone for parts or all of their shift, to ensure the safety, security, and cleanliness of the facility while fostering a welcoming atmosphere. This role requires maintaining constant situational awareness, addressing issues promptly (contacting the management for emergencies and documenting non-emergencies in the Communication Log on Microsoft Teams), and upholding Planet Fitness standards without on-site managerial support.

Schedule

Saturday - Sunday 1:30PM-7PM

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet members, prospective members, and guests, providing exceptional customer service.
Handle all front desk-related activities, including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours of the facility.
- Facilitate needed updates to members’ accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to management as needed.
Maintain the cleanliness, organization, and safety of the club.
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor.
- Stock locker rooms with proper supplies/paper products.
- Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to management.
Follow the "Lost and Found Policy" and turn in lost member property to management immediately.
Other responsibilities as asked by management.

Qualifications

Must be a minimum of 16 years of age.
Must be able to Lift, pull, push a minimum of 25lbs.
Upbeat and positive attitude.
Punctuality and reliability are a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Basic computer proficiency.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Satisfactory background check.

Overnight, Additional Qualification(s):

Must be 18 years of age or older.
Must be able to work alone and independently.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

How to Apply:

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT:

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

EOE STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

planet fitness jobs in indianapolis, in

Member Services Representative

Member Services FT Closer

Member Services PT Weekend Opener

Member Services FT Hardegan

Full Time Member Services

Part Time Weekend Customer Service

Assistant GM Hardegan

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