Department
GRADUATE SCHOOL (IN-GRAD-IUINA)
Job Summary
The Assistant Dean for Graduate Enrollment Strategy and Operations serves as a senior strategic and operational leader for the Indiana University (IU) Indianapolis Graduate School and provides leadership for graduate enrollment management, operational planning, organizational effectiveness, and student-centered administrative services supporting graduate and professional education across the institution. Working closely with and under the strategic direction of the Vice Provost and Dean for Graduate Education, the Assistant Dean supports and operationalizes institutionally aligned graduate enrollment and operational strategies designed to advance graduate enrollment growth, student success, operational excellence, and organizational effectiveness. The position serves as a senior implementation leader responsible for translating institutional priorities into coordinated enrollment, operational, and student lifecycle strategies that support graduate and professional education across the institution.
Department-Specific Responsibilities
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Provides strategic oversight for graduate recruitment operations, admissions processes, enrollment infrastructure, onboarding systems, operational planning, enrollment intelligence, graduate communications, and administrative operations supporting graduate education.
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Ensures that graduate enrollment systems, processes, technologies, and services are aligned to support sustainable enrollment growth, student achievement, and institutional priorities.
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Serves as a key institutional partner in advancing graduate enrollment priorities and collaborates extensively with academic schools, Enrollment Management, the Registrar, Financial Aid, Online Education, International Affairs, Information Technology, Institutional Analytics, and other campus partners to ensure effective, student-centered, scalable, and data-informed systems supporting the graduate student lifecycle.
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Collaborates closely with the Assistant Dean for Student Success and Professional Development to align enrollment strategies, operational processes, and student support initiatives that promote persistence, degree completion, and career success across the graduate student lifecycle.
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Provides operational leadership and cross-functional coordination for graduate enrollment management initiatives, organizational transformation efforts, process improvement strategies, change management initiatives, and institutional planning designed to strengthen graduate recruitment, enrollment, persistence, degree completion, and organizational effectiveness.
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Uses enrollment intelligence, market insights, operational analytics, and emerging technologies, including artificial intelligence-enabled decision support tools to advance data-informed decision-making, operational effectiveness, enrollment growth, and continuous improvement across the graduate student lifecycle.
General Responsibilities
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Provides highest level of operational leadership and coordination of assigned staff members to define student services methodologies and standards; provides direction and guidance on high priority student services projects/initiatives.
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Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase student services initiatives.
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Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
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Manages high level assignments and allocation of student services resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale student services projects with wide audiences in support of academic, wellness, inclusion, and safety initiatives.
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Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
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Researches and stays up-to-date on new industry student services standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
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Works collaboratively with other student services leaders across departments in recommending standards, best practices, and related policies/procedures.
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Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to student services.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
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Bachelor's degree in law, public health, public affairs, counseling, social work, or a related field.
Preferred
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Master's degree in higher education student affairs or a related field.
WORK EXPERIENCE
Required
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4 years in student services, higher education student affairs, or a related field.
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1 year of management experience in a relevant field.
SKILLS
Required
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Proficient written and verbal communication skills.
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Maintains a high degree of professionalism.
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Demonstrates time management and priority setting skills.
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Demonstrates a high commitment to quality.
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Excellent organizational skills.
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Excellent collaboration and team building skills.
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Effectively coaches and delivers constructive feedback.
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Instills commitment to organizational goals.
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Demonstrates excellent judgment and decision making skills.
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Effective conflict management skills.
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Builds and manages effective teams.
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Ability to influence internal and/or external constituents.
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Demonstrated ability to maintain confidential information.
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Demonstrates customer service skills.
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Possesses flexibility to work in a fast paced, dynamic environment.
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Ability to build strong partnerships with students and other university departments.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Indianapolis, Indiana
Advertised Salary
$90,000.00 - 100,000.00 per year
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
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Comprehensive medical and dental insurance
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Health savings account with generous IU contributions
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Healthcare and dependent care flexible spending accounts
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Basic group life insurance paid by IU
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Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
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Base retirement plan with generous IU contributions, subject to vesting
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Voluntary supplemental retirement plan options
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Tuition subsidy for employees and family members taking IU courses
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10 paid holidays plus a paid winter break each year
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Generous paid time off plans
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Paid leave for new parents and IU-sponsored volunteer events
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Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Sr. Operational
FLSA: Exempt
Job Function: Student Services
Job Family: Student Services Generalist
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
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