Top 9 itsm analyst Jobs in indianapolis in

IT Service Management
Anchor Point Technology Resources —Carmel, IN
- $70 - $78 an hour
- Contract
- Mid-level
- Office
- Bachelor's degree
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6d
IT Analyst I
Neovia —Greenfield, IN
- From $51,678 a year
- Full-time
- Azure
- Bachelor of Science
- English
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Operations - Store Support Analyst
TCC, Verizon Authorized Retailer —Fishers, IN
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
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12d

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Desktop Analyst
R4solutionsinc —Indianapolis, IN
To log all calls on the call logging system. To take ownership of user problems and be proactive when dealing with user issues. Pay: From $44,000.00 per year.
From $44,000 a year
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IT Development Manager
Indiana Public Retirement System —Indianapolis, IN
Bachelors Degree in Information Science, Business Administration, or related field. This position will allow flexible work arrangement, but will require Indiana…
$106,000 - $143,000 a year
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13d

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IT Systems Analyst
AssetWatch, Inc. —Columbus, OH
Mentor and provide guidance to junior support staff or help desk contractors as the team grows. Strong analytical thinking, attention to detail, and ability to…
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ServiceNow Business Analyst
Sharkforce Consulting LLC —Columbus, OH
Support leadership and stakeholders by communicating complex business and technical concepts clearly to both technical and non-technical audiences.
$60 - $80 an hour
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1d

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itsm analyst jobs near indianapolis in

IT Service Management

Anchor Point Technology Resources -
Carmel, IN

Quick Apply

Job Details

Contract
$70 - $78 an hour
6 days ago

Qualifications

Performance dashboard reports
Dashboard development
Regulatory compliance evaluation
Tooling
IT service management
Incident management software
Software implementation
Dashboard creation support
Compliance audits & assessments
Enterprise solutions implementation
Reporting and dashboarding tools
Bash
Bachelor's degree
Compliance documentation
ServiceNow
AI-driven automation
Automation tools
Python
PowerShell
Audit support

Full Job Description

We are seeking a dedicated IT Service Management Analyst to support a key transition from Cherwell to ServiceNow, ensure regulatory audit readiness, and drive process improvements. This mid-level role offers the chance to make a tangible impact within a dynamic team, working closely with stakeholders to streamline ITSM functions, leverage innovative automation tools, and uphold industry standards

Required Skills

Strong experience with ServiceNow platform implementation and management
Proven ability to assess and script in Cherwell (BASH, PowerShell, Python)
Familiarity with ITSM processes such as change, incident, problem, and asset management
Ability to gather compliance evidence and support audit preparation
Competence in creating dashboards and utilizing AI for automation
Tripwire experience is highly desirable

Nice to Have Skills

Experience with leveraging AI, automation, and Copilot within ServiceNow
Knowledge of IT asset databases, CMDB, HAM, and SAM

Pay: $70.00 - $78.00 per hour

Experience:

ServiceNow: 3 years (Preferred)
Cherwell: 3 years (Preferred)
IT Service Management processes such as HAM and SAM: 3 years (Preferred)

Location:

Carmel, IN 46082 (Required)

Work Location: In person

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IT Service Management

IT Analyst I

Operations - Store Support Analyst

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