Top 5631 Member experience manager Jobs in Indianapolis In

WE CANN Program Coordinator
Community Action of Greater Indianapolis —Indianapolis, IN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
8d
Animal Care Attendant (Flexible Working Hours)
Destination Pet LLC —Indianapolis, IN
- From $15 an hour
- Part-time
- Serving
- Ability to walk for extended periods
- Ability to climb stairs
- 401(k)
- Flexible schedule
Quick Apply
5d
Entry- Level Office Assistant
InvigorateHR —Indianapolis, IN
- $22 - $23 an hour
- Full-time
- Computer literacy
- Writing skills
- Office
- Paid holidays
- Health insurance
Quick Apply
Store Associate
CVS Health —Indianapolis, IN
- $15 - $19 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
3d
Schedule Specialist
Optum —Indianapolis, IN
- $16.05 - $24.05 an hour
- Full-time
- Customer service
- Pass drug screening
- High school diploma or GED
Quick Apply
10d
Production Line Operator
Prysmian Group —Indianapolis, IN
- $22.70 - $27.23 an hour
- 12 hour shift
- Heavy lifting
- Computer literacy
- Basic math
Patient Access Services Specialist (Inpatient)
Eskenazi Health —Indianapolis, IN
- Full-time
- Hospital
- Computer literacy
- Mid-level
Dispatcher
AAA Hoosier Motor Club —Indianapolis, IN
- High school diploma or GED
- 1 year
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Patient Service Representative
Optum —Indianapolis, IN
- $16 - $29 an hour
- 8 hour shift
- Microsoft Excel
- Pass drug screening
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
2d
Server
Condado Tacos —Indianapolis, IN
- $25 - $30 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
Host/Cashier - $16.00 to $17.00 plus Tips -East (30th & Shadeland)
His Place Eatery —Indianapolis, IN
- $16 - $17 an hour
- Part-time
- High school diploma or GED
- Criminal background check
- In-person
- Dental insurance
- 401(k)
Quick Apply
8d
Overnight Customer Service Representative
PLS —Indianapolis, IN
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Server- Capri Restuarant
Capri Ristorante —Indianapolis, IN
- $55,000 - $85,000 a year
- 8 hour shift
- In person
- Bar
- English
- No degree
- Opportunities for advancement
Quick Apply
Center Operations Manager 1
Octapharma —Indianapolis, IN
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
4d
Group Reservations Coordinator - Signia by Hilton Indianapolis
Hilton —Indianapolis, IN
- Full-time
- Word processing
- Hotel
- Data entry
- Paid parental leave
- Employee stock purchase plan
8d
Administrative Associate
Indianapolis Public Schools —Indianapolis, IN
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Community Manager-in-Training
YES Communities —Indianapolis, IN
- $60,000 a year
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
8d
Front Desk Agent
SpringHill Suites by Marriott- Indianapolis Fishers —Indianapolis, IN
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Member Assist Cart Attendant
Sam's Club —Indianapolis, IN
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance
Assistant Manager, Guest Experience | Clay Terrace
Lululemon —Carmel, IN
- $23.19 - $39.23 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
2d

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WE CANN Program Coordinator

Community Action of Greater Indianapolis -
Indianapolis, IN

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Confidential information handling
Microsoft Outlook
Spreadsheets
Criminal Justice
Databases
Data management
Microsoft Teams
Business Administration
Business
Associate's degree

Full Job Description

WE CANN PROGRAM COORDINATOR

POSITION SUMMARY

The WE CANN Program Coordinator provides administrative, operational, and program support for CAGI’s WE CANN initiative. This position assists with the coordination of daily program activities, participant documentation, scheduling, data tracking, reporting, community resource coordination, and general administrative functions necessary to support effective program operations.

The Program Coordinator works closely with the WE CANN Program Director, Community Manager, Community Navigators, community partners, and other CAGI staff to help ensure program activities are organized, documented, and completed in accordance with organizational and funder requirements.

In the absence of the Community Manager, the Program Coordinator provides administrative and operational continuity by serving as a point of contact for routine program matters, communicating information to staff, assisting with coordination of daily activities, and escalating supervisory, personnel, or significant program decisions to the WE CANN Program Director. This position does not have direct supervisory or disciplinary authority over program staff.

ESSENTIAL FUNCTIONS

Program Administration & Coordination

Provide day-to-day administrative support for WE CANN program operations.

Coordinate program calendars, meetings, appointments, outreach activities, trainings, and other scheduled program activities.

Assist with organizing daily program activities and communicating schedules, assignments, deadlines, and program updates to appropriate staff.

Prepare correspondence, meeting materials, agendas, forms, spreadsheets, presentations, and other program documents.

Maintain organized electronic and hard-copy program records and files.

Assist with tracking program deadlines, deliverables, follow-up items, and administrative requirements.

Respond to routine program inquiries and direct individuals to the appropriate staff member or resource.

Assist the Community Manager and Program Director with special projects and program initiatives.

Participant Documentation & Service Coordination

Maintain accurate records of participant enrollment, participation, referrals, follow-up activities, and program engagement.

Assist Community Navigators with administrative aspects of participant intake, assessments, service documentation, referrals, and follow-up.

Review program documentation for completeness and notify appropriate staff when information or documentation is missing.

Enter and maintain participant information within designated databases, spreadsheets, tracking systems, and other program records.

Assist with coordinating participant referrals to community-based organizations and service providers.

Maintain confidentiality of participant information in accordance with organizational policies and applicable requirements.

Data Tracking & Reporting

Compile program information and data for internal reports, funder reports, dashboards, and other reporting requirements.

Maintain daily, weekly, and monthly program tracking logs.

Assist with monitoring participant outcomes, referrals, service utilization, and other established program measures.

Support preparation of monthly program reports and grant-related documentation.

Assist with identifying missing, incomplete, or inconsistent program data and coordinate corrections with appropriate staff.

Maintain documentation necessary to demonstrate compliance with program and funder requirements.

Community Resources & Partnership Support

Maintain and regularly update the WE CANN community resource directory.

Gather current information regarding available housing, employment, education, healthcare, legal, transportation, food, utility, and other supportive services.

Assist with coordinating meetings and communications with community-based organizations and service providers.

Maintain partner contact information, referral information, meeting records, and related documentation.

Provide participants and staff with approved community resource information as appropriate.

Assist with community outreach activities, resource fairs, meetings, presentations, and other program events.

Represent the WE CANN program at assigned meetings, trainings, and community activities when requested.

Administrative Support to Program Staff

Assist Community Navigators with forms, documentation, scheduling, resource information, and other administrative program needs.

Coordinate distribution and collection of required program documentation.

Assist with onboarding logistics, training schedules, program materials, and administrative preparation for new program staff.

Maintain inventories of program forms, supplies, informational materials, and outreach materials.

Assist with coordinating staff meetings and maintaining meeting notes and follow-up items.

Communicate established procedures, deadlines, schedules, and operational information to program staff as directed by management.

Support During Community Manager Absence

Serve as the primary administrative point of contact for routine WE CANN program operations when the Community Manager is unavailable.

Assist with coordinating daily schedules, participant needs, assignments, meetings, and program activities to support continuity of operations.

Communicate established priorities, instructions, and program information provided by the Community Manager or Program Director.

Address routine administrative and operational questions within established policies and procedures.

Identify urgent or significant operational concerns and promptly escalate them to the WE CANN Program Director.

Provide updates to the Community Manager and Program Director regarding outstanding items, participant concerns, deadlines, and other matters requiring follow-up.

Does not independently hire, discipline, evaluate, approve leave, issue corrective action, or make other personnel decisions regarding WE CANN staff.

REQUIREMENTS

Associate degree in Business Administration, Public Administration, Human Services, Social Services, Criminal Justice, Healthcare Administration, or a related field preferred; equivalent combination of education and relevant experience may be considered.

Two (2) or more years of administrative, program coordination, human services, community-based programming, social services, nonprofit, or related experience preferred.

Strong organizational and administrative skills with the ability to manage multiple priorities and deadlines.

Strong written and verbal communication skills.

High level of accuracy and attention to detail.

Experience maintaining records, databases, spreadsheets, reports, or other program documentation.

Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Ability to maintain confidentiality and handle sensitive participant and organizational information appropriately.

Ability to communicate effectively and professionally with individuals from diverse backgrounds.

Ability to work independently while recognizing matters requiring management review or approval.

Ability to adapt to changing program needs and priorities.

INDEPENDENT ACTIONS AND JUDGEMENT

Actions are controlled by Community Action policies and procedures, and by-laws governing non-profit organizations.

WORKING RELATIONSHIP

Work with all levels of management, Community Action personnel, and general public. Position demands high levels of courtesy, diplomacy and tact.

WORKING CONDITIONS

Work is performed in a standard office environment. May be required to work, beyond regular office hours to meet deadlines and the needs of the population the organization serves

Work Location: In person

Quick Apply

Refine Your Search

member experience manager jobs in indianapolis in

WE CANN Program Coordinator

Animal Care Attendant (Flexible Working Hours)

Entry- Level Office Assistant

Store Associate

Schedule Specialist

Production Line Operator

Patient Access Services Specialist (Inpatient)

Dispatcher

Patient Service Representative

Server

Host/Cashier - $16.00 to $17.00 plus Tips -East (30th & Shadeland)

Overnight Customer Service Representative

Server- Capri Restuarant

Center Operations Manager 1

Group Reservations Coordinator - Signia by Hilton Indianapolis

Administrative Associate

Community Manager-in-Training

Front Desk Agent

Member Assist Cart Attendant

Assistant Manager, Guest Experience | Clay Terrace

I want to receive the latest job alert for member experience manager in indianapolis in

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