Date: Aug 21, 2026
Location: Indianapolis, IN, US, 46202
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Organization: HHC
Division: Eskenazi Health
Sub-Division: Hospital
Req ID: 26642
Schedule: Full Time
Shift: Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Nonexempt
Job Role Summary
The Senior Medical Assistant serves as lead medical assistant for occupational health clinic- specialty care clinics. This position provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric). Proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable populations of Marion County.
Job Requirements
- Graduation from an education program for the medical assistant required
- Certified or Registered Medical Assistant required
- Minimum of 4 years of experience with 1 year of Eskenazi Health experience required; External hires must have 5 years of experience
- Previous experience as a lead required
- CPR certification (American Heart Association Healthcare Provider CPR certification is preferred)
- Current TB Education certification is preferred
- Bilingual in English and Spanish preferred; may be deemed necessary at certain locations
Essential Functions and Responsibilities
- Assist Clinic Manager with ensuring that patient appointments run smoothly and in order.
- Maintains a safe patient/clinic environment; practice is in compliance with Eskenazi Health’s safety standards
- Exhibits legal and ethical professional conduct, follows organizational/site-specific protocols/processes
- Provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric)
- Integrates cultural/population specific diversity needs into patient care as well as integrating physiological, psychological and cultural needs
- Measures and records vital signs, heights, weights, other parameters including pain assessment
- Interviews patient and records history, chief complaint, other findings
- Calls prescriptions (except Schedule II medications) to pharmacy for the provider per written orders
- Prepares patients for examinations and performs routine screening tests including EKGs
- Assists provider with exams and minor office procedures
- Collects and processes lab specimens including phlebotomy
- Monitors follow-up of tests and lab studies done and notifies provider
- Performs point-of-care testing, including pertinent quality control testing, documenting results
- Prepares and administers medications (with exceptions per organizational or site-specific guidelines) with provider written order
- Demonstrates competence/accountability in the administration of medications, treatments, performing tests
- Changes/applies dressings, removes sutures, other minor procedures
- Accurately, legibly, legally documents findings, services provided (including medication administration), education/instructions given, completes other required documentation
- Maintains supplies and equipment (stocking/ordering) including routine stocking of exam rooms
- Alters activities/behaviors to provide population-specific and age-specific care
- Assists with the orientation of other staff members including Medical Assistant Externs
- Serves in role of Medical Assistant Preceptor
- Coordinate all open cases with specialty providers, ensuring notes are reviewed with the Occupational Health medical director.
- Scanning all work related injury documents are scanned into EPIC.
- Track all employee work related exposures.
Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Nearest Major Market: Indianapolis
