Top 19 Web content specialist Jobs in Indianapolis In

Content Management Lead (Team Lead, Knowledge Specialist)– Hybrid (IN-Indianapolis) R0057499
Wolters Kluwer —Indianapolis, IN
- $48,900 - $83,750 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Paid parental leave
Disability Specialist
Butler University —Indianapolis, IN
- Full-time
- Experience working with individuals with disabilities
- Mid-level
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- Paid holidays
Government Relations Specialist - Legislative
Faegre Drinker Biddle & Reath —Indianapolis, IN
- Full-time
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- Bachelor's degree
Senior Editor, AI and Technology, Deloitte Global Insights
Deloitte —Indianapolis, IN
- Remote
- Microsoft Word
- Microsoft Excel
- English
14d
Training Specialist
absiusa —Indianapolis, IN
- $1 an hour
- Classroom
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Communications Specialist
Briljent —Indianapolis, IN
- $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
Quick Apply
12d
Communications Compliance Specialist
Novisync —Indianapolis, IN
- $28.89 an hour
- Microsoft Word
- Mid-level
- Quality control
Communications Compliance Specialist
Apollo Technology Solutions LLC —Indianapolis, IN
- Contract
- Hybrid work
- Microsoft Word
- Mid-level
- Quality control
Quick Apply
Application Specialist
Hearst Media Services —Carmel, IN
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
Communications Compliance Specialist
Vision Square Inc —Indianapolis, IN
- $28.89 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Mid-level
Quick Apply
Communications Compliance Specialist
absiusa —Indianapolis, IN
- $1 an hour
- Microsoft Word
- Quality control
- 2 years
Quick Apply
SEO Specialist – Local Business Websites
Nearby Web Guys —Indianapolis, IN
- $25 - $40 an hour
- Part-time
- Hybrid work
- Marketing
- Office
- Analysis skills
Quick Apply
Communication Compliance Specialist - Indianapolis, IN
Software Technology Inc —Indianapolis, IN
- Microsoft Word
- Mid-level
- Quality control
Quick Apply
Marketing Cloud Specialist
Delan Associates, Inc —Indianapolis, IN
- Contract
- Azure
- Computer Science
- Marketing
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Medical Device Coder
Hearst Media Services —Carmel, IN
- $47,000 - $57,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Home Health
- Paid holidays
- Disability insurance
Sales and Application Engineer
Kistler Instrument Corp. —Indianapolis, IN
- $97,000 - $135,000 a year
- Full-time
- Remote
- Up to 50% travel
- 5 years
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
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Content Management Lead (Team Lead, Knowledge Specialist)– Hybrid (IN-Indianapolis) R0057499

Wolters Kluwer -
Indianapolis, IN

Apply Now

Job Details

Full-time
$48,900 - $83,750 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

Knowledge management
Content project management
Microsoft Excel
Microsoft Outlook
Team supervision
Project management experience in technology
Software support
Enterprise software
Content management systems
Process improvement
Collaborating with government agencies
Mid-level
Windows
System maintenance
Team development
Research project team management
Bachelor's degree
Internal employee customer service
Task prioritization
Team training
Mentoring
Desktop applications
Leading team collaboration initiatives
Customer service knowledge base
System development
Document viewing software
Training & development
Research findings presentation
Task assignment
Process management

Full Job Description

Content Management Lead (Team Lead, Knowledge Specialist)– Hybrid (IN-Indianapolis) R0057499 | FCC | CLC C T Corporation System - Wolters Kluwer

The Content Management Lead (Team Lead, Knowledge Specialist) organizes, delegates, and carries out solutions to improve the BL Knowledgebase. The Team Lead role assists with prioritizing and responding to internal queries posed by CT BL team members related to knowledgebase issues and licensing nuances across all industries; the KST TL ensures that these queries are assigned to the right KST team member, so that rapid and accurate answers are delivered to adjacent teams fulfilling client orders and moving projects toward completion. The Team Lead is responsible for identifying areas of need in the BL Knowledgebase, proactively planning necessary actions, and organizing and delegating the workflow. The Team Lead acts as project manager for preemptive knowledge buildouts in anticipation of large incoming clients, increased renewal season volume, and related company needs.

Hybrid: Eight days a month we come together in the closest office (IN-Indianapolis) within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, Content Management and work under the leadership of the Associate Director, Customer Success. This role is a part of FCC | CLC C T Corporation System - Wolters Kluwer. Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid

Division/BU About Us: https://www.wolterskluwer.com/en/about-us/organization | https://www.linkedin.com/company/wolters-kluwer/

Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Required Job Qualifications:

Bachelor’s degree or equivalent
3+ years of experience, preferably in research, legal, or knowledgebase management
Travel Requirements: This is a hybrid role

Other Knowledge, Skills, Abilities of Certifications

Exceptional interpersonal skills
Use of considerable tact and discretion when dealing with partners, clients, or sensitive data
Experience in training, guiding, and mentoring others
Proven success in meeting deadlines for multiple concurrent projects
Ability to adapt to a changing regulatory environment
Excellent organizational and communication (both verbal and written) skills
Ability and desire to work in a fast-paced environment while effectively collaborating with others
Excellent attention to detail and high degree of accuracy and consistency
Consistently respond actively and positively to changing company circumstances
Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Preferred Skills

Knowledge of InSys task management system

Responsibilities & Core Functions :

Monitor and respond to incoming internal queries posed by WK team members via the InSys task system, QAMs inbox, and other channels, smartly delegating to appropriate KST team members

Responds to pre-onboarding knowledge buildout tasks, ensuring knowledge exists for efficient incoming order fulfillment
Maintain task status updates so adjacent team members are abreast of inquiry status
Communicate directly with external government agencies to assist with business license research inquiries
Concisely convey findings to team members via verbal and written correspondence
Add new and updated license information to the BL Brain Knowledgebase following internal task completion
Actively monitor knowledgebase improvement channels (BL Brain Support Teams channel, Enterprise Recapture huddles, etc.), smartly delegating recapture efforts to KST team members
Conduct sweeps of industry-specific knowledge to identify and remedy outdated or missing information within our internal knowledgebase
Liaise with adjacent teams to organize knowledge buildouts ahead of large incoming clients, renewal season volume increase, etc.
Collaborate with Marketing on public facing web material as needed
Assist with structural maintenance, feature development, and troubleshooting related to the BL knowledgebase
Assist with internal cross-team training efforts
Provide overflow assistance to adjacent teams as needed

General Expectations

Exceptional leadership skills
Ability and willingness to organize and delegate tasks to seasoned research specialists
Exceptional interpersonal skills to communicate with government agencies, colleagues and supervisors
Ability to identify and report on weak points in stored knowledge and proactively remedy missing pieces
Ability to adapt to changing regulatory environment
Ability to work independently, handle pressure, multi-task and prioritize work at all times
Excellent organizational and communication (both verbal and written) skills
Ability to work in a fast-paced environment and meet or exceed deadlines
Outstanding skills using personal computers in a Windows-based environment (including Microsoft Office Suite and Adobe PDF)
Excellent attention to detail and high degree of accuracy and consistency

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. https://www.wolterskluwerbenefitsguide.com/welcome/

Company Overview

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$48,900.00 - $83,750.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Apply Now

Refine Your Search

web content specialist jobs in indianapolis in

Content Management Lead (Team Lead, Knowledge Specialist)– Hybrid (IN-Indianapolis) R0057499

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Senior Editor, AI and Technology, Deloitte Global Insights

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SEO Specialist – Local Business Websites

Communication Compliance Specialist - Indianapolis, IN

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