Top 433 Collection representative Jobs in Iowa

Associate Claims Representative (Remote)
MEM —Iowa
- Full-time
- Remote
- No high school diploma
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid jury duty
Contact Us, Collections Representative
Blitt and Gaines, P.C. —Des Moines, IA
- Microsoft Outlook
- Computer literacy
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Senior Coordinator, Finance Support (Hybrid)
RTX Corporate —Cedar Rapids, IA
- $53,100 - $100,900 a year
- Full-time
- Hybrid work
- 6 years
- High school
- Mid-level
- Paid holidays
- Disability insurance
Debt Collector
Blitt and Gaines, P.C. —Des Moines, IA
- $18 - $25 an hour
- Full-time
- Sales
- High school diploma or GED
- Associate's degree
- Profit sharing
- Paid holidays
Quick Apply
Accounts Receivable Representative-Full Time
Broadlawns Medical Center —Des Moines, IA
- Full-time
- Customer service
- Research
- Mid-level
- Free parking
- Health insurance
Quick Apply
11d
Patient Accounts Representative (Full-Time)
The Iowa Clinic —West Des Moines, IA
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Profit sharing
- Wellness program
12d
Registered Nurse (RN) or Licensed Practical Nurse (LPN) | Spencer Clinic
Avera Health —Spencer, IA
- $22.00 - $40.75 an hour
- Online Application
- Vital signs
- OSHA
- Mid-level
- Paid time off
Quick Apply
9d
Sales Representative - Sioux City, IA
Standard Ready Mix Concrete Co. —Sioux City, IA
- Weekends as needed
- 18 years or older
- Construction site
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
12d
LPN or CMA - Carroll Clinic
St. Anthony Regional Hospital —Carroll, IA
- Clean driving record
- Vital signs
- Inventory management
- Continuing education credits
Quick Apply
RN - Infusion Therapy
St. Anthony Regional Hospital —Carroll, IA
- Nursing
- Vital signs
- RN License
- Continuing education credits
Quick Apply
Outside Sale Rep-Tire Store
Thompson Tire & Service —Cedar Rapids, IA
- $60,000 - $100,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
RN - Carroll Clinic
St. Anthony Regional Hospital —Carroll, IA
- Nursing
- Clean driving record
- Vital signs
- Continuing education credits
Quick Apply
RN - Surgery
St. Anthony Regional Hospital —Carroll, IA
- Nursing
- Surgery
- RN License
- Continuing education credits
Quick Apply
Outside Sales Representative
Gilcrest Jewett Lumber —Marion, IA
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- Research
Quick Apply
LPN, CMA or RN - Denison Clinic
St. Anthony Regional Hospital —Denison, IA
- Clean driving record
- Vital signs
- Medication administration
- Continuing education credits
Quick Apply
Certified Medical Assistant (CMA) Float - Carroll Clinic
St. Anthony Regional Hospital —Carroll, IA
- Clean driving record
- Vital signs
- Inventory management
- Continuing education credits
Quick Apply
Revenue Cycle Director
River Hills Community Health Center —Ottumwa, IA
- Full-time
- HIPAA
- Finance
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- High school diploma or GED
- Profit sharing
- Health savings account
Patient Care Representative
Kinex Medical, LLC —Waterloo, IA
- $42,000 - $48,000 a year
- Full-time
- Background check
- Clean driving record
- Surgery
- Travel reimbursement
- Paid holidays
Quick Apply
Registered Nurse (RN) or Licensed Practical Nurse (LPN) or Medical Assistant | Estherville Clinic
Avera Health —Estherville, IA
- $20.00 - $41.25 an hour
- Online Application
- Vital signs
- OSHA
- Mid-level
- Paid time off
Quick Apply
7d

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Associate Claims Representative (Remote)

MEM -
Iowa

Apply Now

Job Details

Full-time

Benefits

Profit sharing
Paid jury duty
Paid parental leave
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Customer communication
Driver's License

Full Job Description

Are you an organized, relationship driven professional with a passion for helping people navigate important moments in their recovery? MEM Insurance is looking for an Associate Claims Representative to join our dedicated Claims team. In this role, you will independently manage a caseload of workers’ compensation claims—investigating coverage and compensability, coordinating medical care, managing disability and return to work processes, and supporting fair, well-documented claim resolutions.

You’ll work closely with medical providers, policyholders, attorneys, and internal partners to ensure injured workers receive quality care while also protecting the financial well being of our policyholders. This is a professional-level role where you’ll balance analytical decision-making with compassionate customer service—helping people during some of their most challenging times.

Essential Duties and Responsibilities
Claims Investigation, Evaluation & Administration

Conduct thorough investigations of workers’ compensation claims, including coverage analysis, compensability decisions, and collection of statements and documentation.
Identify coverage concerns, subcontractor issues, or other complexities and escalate when appropriate.
Maintain well organized claim files with clear documentation, action plans, and timely updates.
Establish, monitor, and adjust reserves to ensure accuracy and alignment with corporate expectations.
Manage claims from initial report through final disposition, prioritizing workload to meet quality and productivity standards.

Medical & Disability Management

Oversee the medical aspects of claims, ensuring injured workers receive appropriate, cost effective treatment.
Collaborate with network providers, Nurse Case Management, Utilization Management, and specialists to guide care decisions.
Review and process medical bills with accuracy and timeliness.
Secure wage statements, calculate disability benefits correctly, and ensure payments follow statutory requirements.
Manage Return to Work efforts, educating policyholders on light-duty options and helping employees resume safe, meaningful work.

Fraud Prevention, Subrogation & Loss Recovery

Identify potential fraud indicators and collaborate with the Special Investigations Unit as needed.
Investigate subrogation opportunities and document third-party liability to maximize recovery.
Recognize when field visits or surveillance may be beneficial and coordinate those activities responsibly.

Claim Resolution, Negotiation & Legal Collaboration

Obtain required disability ratings and evaluate settlement options within authority limits.
Collaborate with internal and external counsel to execute legal strategy, review legal bills, and ensure litigation guidelines are followed.
Address Medicare exposure appropriately, securing Medicare Set-Asides when required.
Identify opportunities for structured settlements.

Reporting, Communication & Cross Functional Partnership

Communicate claim status to policyholders, producers, and internal stakeholders with professionalism and clarity.
Provide claim updates on high profile or high-dollar cases as requested.
Partner with Underwriting, Premium Consultation, and Loss Prevention on risk concerns and claim trends.
Support team members when colleagues are out of office.

Professional Development & Mentorship

Engage in ongoing learning to stay current with workers’ compensation laws, regulations, and industry practices.
Assist in onboarding and supporting new Claims team members.

Qualifications

Education: High school diploma or equivalent experience required; bachelor’s degree preferred.
Experience: 1–2 years of claims handling experience with exposure to workers’ compensation preferred.
Licenses:
Valid driver’s license required
Certifications: AIC or other insurance designations preferred.

Company Culture and Values
At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other’s growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.

Diversity Statement
MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.

Total Rewards Overview

Health Plans: Medical, Dental, and Vision

Includes fertility benefits, fully paid preventative care, and adult orthodontia.

Employer-Paid Life and Disability Benefits:

Life Insurance (3x base salary), AD&D, Short and Long-term Disability.

Wellness and Recognition Program: Employer-paid incentives for employees and spouses.
Flexible Spending Account and Dependent Care options
Health Savings Account: Generous employer contribution.
Time Away from Work:

Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.

Employee Assistance Programs
401k Retirement Plan: Employer match and profit sharing.
Adoption Assistance and Tuition Assistance

Notice Regarding Use of Artificial Intelligence
MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.

Apply Now

Refine Your Search

collection representative jobs in iowa

Associate Claims Representative (Remote)

Contact Us, Collections Representative

Senior Coordinator, Finance Support (Hybrid)

Debt Collector

Accounts Receivable Representative-Full Time

Patient Accounts Representative (Full-Time)

Registered Nurse (RN) or Licensed Practical Nurse (LPN) | Spencer Clinic

Sales Representative - Sioux City, IA

LPN or CMA - Carroll Clinic

RN - Infusion Therapy

Outside Sale Rep-Tire Store

RN - Carroll Clinic

RN - Surgery

Outside Sales Representative

LPN, CMA or RN - Denison Clinic

Certified Medical Assistant (CMA) Float - Carroll Clinic

Revenue Cycle Director

Customer Service Representative

Patient Care Representative

Registered Nurse (RN) or Licensed Practical Nurse (LPN) or Medical Assistant | Estherville Clinic

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