Top 287 Customer support representative Jobs in Iowa

Technical Support Representative
CVS Health —Iowa
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Customer Support Representative / Contact Center Agent (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Sales
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
12d
Work from Home Inbound Customer Service (State of Iowa)
Colony Brands, Inc. —Iowa
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Sales Support & Compliance
Ag Performance —Buffalo Center, IA
- $22 - $25 an hour
- Full-time
- Microsoft Excel
- Customer service
- Office
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- High school diploma or GED
- Profit sharing
- Health savings account
Warehouse Office Clerk
Southshore Enterprises, Inc. —Spencer, IA
- From $19 an hour
- 8 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Warehouse Office Clerk
Southshore Enterprises, Inc. —Emmetsburg, IA
- From $19 an hour
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Member Service Representative
GreenState Credit Union —Iowa City, IA
- $17.39 - $20.33 an hour
- Part-time
- Word processing
- High school diploma or GED
- Entry level
Warehouse Supervisor
Southshore Enterprises, Inc. —Spencer, IA
- $21 an hour
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Warehouse Supervisor
Southshore Enterprises, Inc. —Storm Lake, IA
- $21 an hour
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative
GreenState Credit Union —Iowa City, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
6d
Assistant Store Manager
Community Choice Financial Family of Brands —Davenport, IA
- $16 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
1d
Member Service Representative
GreenState Credit Union —Davenport, IA
- $17.39 - $20.33 an hour
- Part-time
- Word processing
- High school diploma or GED
- Entry level
Customer Service Representative
Culligan 81IA —Pierson, IA
- $16 - $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
14d
EP RN II
MercyOne —West Des Moines, IA
- Full-time
- 18 years or older
- OSHA
- RN License
Quick Apply
Equipment Sales Representative
Big Iron Auction Company —Clarinda, IA
- $50,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- Business development experience
- Fuel card
Quick Apply
12d
Equipment Sales Representative
Big Iron Auction Company —Osceola, IA
- $50,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- Business development experience
- Fuel card
Quick Apply
12d
Equipment Sales Representative
Big Iron Auction Company —Chariton, IA
- $50,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- Business development experience
- Fuel card
Quick Apply
12d

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Technical Support Representative

CVS Health -
Iowa

Apply Now

Job Details

Full-time
$17.00 - $34.15 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance

Qualifications

Incident Escalation

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.

Work from home option is available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.

Key Responsibilities:

Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manage call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.

Required Qualifications

Required Qualifications:
- 6 months of technical and/or call center experience
Preferred Qualifications:
- Experience in a help desk/call center environment providing technical support in a retail environment.
- Experience using computer hardware and software applications.:
Education
High School Diploma or GED required or 2 years equivalent experience.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer support representative jobs in iowa

Technical Support Representative

Customer Support Representative / Contact Center Agent (REMOTE IOWA)

Tier 1 Technical Support Representative (REMOTE IOWA)

Work from Home Inbound Customer Service (State of Iowa)

Tier 1 Technical Support Representative (REMOTE IOWA)

Sales Support & Compliance

Customer Service Representative

Warehouse Office Clerk

Warehouse Office Clerk

Member Service Representative

Warehouse Supervisor

Warehouse Supervisor

Member Service Representative

Assistant Store Manager

Member Service Representative

Customer Service Representative

EP RN II

Equipment Sales Representative

Equipment Sales Representative

Equipment Sales Representative

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