Top 11 Helpdesk manager Jobs in Iowa

Power Generation Support Specialist
Ziegler CAT —Des Moines, IA
- $34.31 - $42.89 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
IT Service Desk Manager
Kemin —Des Moines, IA
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Tuition reimbursement
Tech Support Supervisor
Solutions Management Group —Davenport, IA
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
- Paid holidays
- Disability insurance
Technology Customer Service Manager
Solutions Management Group —Fort Dodge, IA
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Paid holidays
- Disability insurance
Help Desk Manager
CPM Holdings, Inc. —Waterloo, IA
- Full-time
- Computer science
- Computer Science
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
8d
IT Systems Manager
LeClaire Manufacturing Co —Bettendorf, IA
- Weekends as needed
- Computer Science
- 5 years
- ERP systems
Quick Apply
Technology Specialist and Service Relationship Manager
Grinnell College —Grinnell, IA
- $21.63 an hour
- Multiple hires
- 3 years
- University
- Associate's degree
7d
IT Operations Manager
Shive Hattery Group, Inc. —Cedar Rapids, IA
- Full-time
- Azure
- Office
- US work authorization
- Profit sharing
- Paid parental leave
Quick Apply
Work Study - Computer Lab Assistant
Des Moines Area Community College —Ankeny, IA
- $12.50 an hour
- Part-time
- Math
- University
- US work authorization
6d

Discover related jobs

Based on your search for helpdesk manager jobs.

Tech Support Supervisor
Solutions Management Group —Davenport, IA
Associates Degree or Certificate/Diploma in computer science or related field. Three to Five years of recognized success in Desktop Support, Audio/Visual…
Production Control Supervisor-(Night)
MidAmerican Energy Company —Des Moines, IA
Six years of experience in the IT field, including technical support of IT systems. Under direction from management, works at an advanced level of all…
13d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Tech Support Lead
The Christian and Missionary Alliance —Reynoldsburg, OH
For employees in the field, reports and escalates systems-level or application-related programming issues to the appropriate technology team employees.
$59,000 - $69,000 a year
Team Lead - IT Helpdesk - Germain Automotive Partnership
Germain Automotive —Columbus, OH
Valid driver's license and reliable transportation for regional travel. This is a working lead role: you will own the escalation queue from Tier 1 and Tier 2…
From $65,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk manager in iowa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Power Generation Support Specialist

Ziegler CAT -
Des Moines, IA

Apply Now

Job Details

Full-time
$34.31 - $42.89 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

High school diploma or GED

Full Job Description

We are seeking an experienced Generator Technician who has a passion for engines, generators, switchgear, and industrial electrical systems — and is ready to step into a role that relies more on technical expertise than physical labor. As an Power Generation Support Specialist, you will use your Generator Technician troubleshooting knowledge to guide technicians, resolve escalated issues, support OEM communications and keep our customers’ equipment running with minimal downtime. This primarily desk-based role is ideal for someone who has spent years in the field as a Generator Technician mastering mechanical and electrical diagnostics and is now looking for a position that allows them to continue making a high impact contribution without the physical strain, long hours, or demanding travel of traditional field service work.

Responsibilities:

Answers initial customer calls from the technical support line and generate support tickets for the technical support staff maintaining work-flow in the ticketing database.
Resolves basic technical support requests from internal and external customers regarding Ziegler equipment.
Researches, evaluates, and solves more complicated issues through training from senior staff, and utilization of various OEM resources.
Works collaboratively on a team.
Develops product knowledge and resources on current and emerging products.
Assists Parts personnel (i.e.. helps locate hard-to-find parts when Parts Supervisors are unable to help).
Resolves daily customer support issues.
Works in a cooperative manner with team and superiors.

Qualifications:

High School Diploma or GED required
2-year technical or 4-year bachelors degree preferred
2+ years of technical, operational, or service expertise with industrial engines or electrical power generation systems (EPG)
Good computer skills with knowledge of MS PowerPoint, MS Excel and Word
Excellent communication skills - both verbal, phone and written
Customer service skills
Experience with CAT engines a plus
Personal attributes: Attention to Detail, Customer Focus, Learning Orientation, Planning and Organization, Problem Solving, Teamwork

Travel:

Able to travel up to 10% of time

IndO

Minimum Physical Requirements:

Standing, walking, using hands, talking, hearing
Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is

$34.31 to $42.89

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

helpdesk manager jobs in iowa

Power Generation Support Specialist

IT Service Desk Manager

Tech Support Supervisor

Technology Customer Service Manager

Help Desk Manager

IT Systems Manager

Technology Specialist and Service Relationship Manager

IT Operations Manager

Work Study - Computer Lab Assistant

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk manager in iowa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected