Top 392 Patient access occupations Jobs in Iowa

Patient Access Representative (Call Center)
Urology Center of Iowa —Clive, IA
- Full-time
- Ability to walk for extended periods
- Word processing
- Writing skills
Quick Apply
Representative, Patient Access I -- Cedar Falls- Part-time - Days
MercyOne —Cedar Falls, IA
- Part-time
- Surgery
- Internal Medicine
- HIPAA
- Health insurance
- Dental insurance
Representative I, Patient Access-Full time-Days
MercyOne —Davenport, IA
- Weekends as needed
- Inpatient
- Analysis skills
- Organizational skills
Patient Access Representative / Medical Receptionist - Council Bluffs (9:30a - 6p)
OrthoNebraska —Council Bluffs, IA
- Full-time
- OSHA
- Mid-level
- High school diploma or GED
Quick Apply
12d
Patient Access Rep - PRN - Days
MercyOne —New Hampton, IA
- Part-time
- Computer literacy
- Inpatient
- English
- Health insurance
- Dental insurance
Patient Access Professional I - Casual
Nebraska Methodist Health System —Council Bluffs, IA
- Part-time
- Microsoft Outlook
- BLS Certification
- Basic math
4d
Revenue Cycle Representative (Prior Authorization) - Patient Access Management (PAM) - Patient Financial Services (PFS)
The University of Iowa —Iowa City, IA
- Full-time
- In person
- Anatomy knowledge
- Microsoft Outlook
- Writing skills
2d
West Lakes Patient Access Rep I - 2nd Shift
MercyOne —Des Moines, IA
- Full-time
- Hospital
- Research
- High school diploma or GED
- Vision insurance
- Benefits from day one
Patient Access Representative - Hospital (PRN)
Crawford County Memorial Hospital —Denison, IA
- Part-time
- Hospital
- High school diploma or GED
- Typing
Quick Apply
Patient Access Representative
UnityPoint Health —Des Moines, IA
- Full-time
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Patient Access Representative (Full-Time)
The Iowa Clinic —West Des Moines, IA
- Full-time
- Float pool
- Medical office experience
- High school diploma or GED
- Profit sharing
- Wellness program
3d
Centerville Patient Access Rep I - PRN
MercyOne —Centerville, IA
- Part-time
- Research
- High school diploma or GED
- Analysis skills
- Benefits from day one
- Referral program
8d
Patient Access Representative - Outpatient Behavioral Health - PRN
Broadlawns Medical Center —Des Moines, IA
- PRN
- Computer literacy
- High school diploma or GED
- 1 year
Quick Apply
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Iowa
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Patient Access Rep - ED - PRN
MercyOne —Mason City, IA
- Part-time
- Computer literacy
- English
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Patient Access Representative I, 2nd Shift 1500-2330, Rotating Weekends
Trinity Health —Des Moines, IA
- Full-time
- Research
- High school diploma or GED
- Analysis skills
- Benefits from day one
- Referral program
Patient Access Representative, Iowa Heart Clinic, Full-Time
Van Diest Medical Center —Webster City, IA
- Online Application
- Hospital
- English
- High school diploma or GED
Community Wide Scheduler | 40 hours per week | Patient Access HCHC
Great River Health —Mount Pleasant, IA
- From $18.89 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- AD&D insurance
Representative I, Patient Access-PRN Varied Shift-Dewitt
MercyOne —DeWitt, IA
- Part-time
- Customer service
- Research
- Analysis skills
9d
Patient Access Representative
Greater Regional Health —Creston, IA
- Weekends as needed
- Hospital
- HIPAA
- Clinic
- Tuition reimbursement
- Flexible schedule
Quick Apply
9d

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Patient Access Representative (Call Center)

Urology Center of Iowa -
Clive, IA

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Electronic health records (EHR) management
Phone communication
Word processing
Spreadsheets
Writing skills
Clinical data entry
Telephone systems
Technical Proficiency
Quality data entry
Customer data entry

Full Job Description

JOB TITLE: Patient Access Representative – Call Center

REPORTS TO: Patient Access Manager

DEPARTMENT/LOCATION: Clinical, On-Site

JOB CLASSIFICATION: Permanent, Full-Time, Non-Exempt.

REQUIREMENTS: None

LAST MODIFIED: 6/18/2026

POSITION SUMMARY

As a healthcare Patient Access Representative, you will be an important part of promoting our mission to provide compassionate, world-class urologic care and exceptional experiences for our patients, employees and partners. You will attend to our patients on the phone in our call center. You will coordinate appointments and documentation and be responsible for successfully managing large amounts of inbound and outbound calls. This will include following communication scripts, handling different topics, and acting as a liaison between UCI and our patients. In addition, you will be responsible for evaluating documents to ensure that appropriate information has been obtained.

ESSENTIAL FUNCTIONS

Greet callers warmly and professionally, ensuring a positive experience with every interaction.

Clear, professional communication over the phone and in writing.

Effective time management and multitasking to handle a high volume of calls and tasks.

Accuracy in scheduling, documentation, and data entry.

Familiarity with EMR systems, call center software, and basic office applications.

Empathy and patience when assisting patients, especially those who may be stressed or upset.

Ability to address and resolve issues effectively and efficiently.

Answer incoming calls promptly, addressing inquiries or redirecting them to the appropriate department or personnel.

Coordinate appointments to optimize provider schedules and enhance patient satisfaction.

Retrieve, update, and maintain patient records to ensure treatment information is accurate and readily available.

Update and manage patient accounts, including personal and financial information.

Record and collect patient charges, process payments, and manage credit extensions.

Handle third-party claims, including filing, collecting, and expediting payments.

Use electronic medical records (EMRs), word processing, and spreadsheet software to manage tasks effectively and securely.

Maintain patient confidentiality and ensure compliance with medical, personal, and financial information security standards.

Follow established policies and procedures, reporting any necessary updates or changes.

Perform other tasks as assigned to support the healthcare team and ensure operational efficiency.

Other duties as assigned.

QUALIFICATIONS & REQUIREMENTS

Communication Skills: Clear, professional communication over the phone and in writing.
Organizational Abilities: Effective time management and multitasking to handle a high volume of calls and tasks.
Detail-Oriented: Accuracy in scheduling, documentation, and data entry.
Technical Proficiency: Familiarity with EMR systems, call center software, and basic office applications.
Interpersonal Skills: Empathy and patience when assisting patients, especially those who may be stressed or upset.
Problem-Solving: Ability to address and resolve issues effectively and efficiently.

WORKING ENVIRONMENT

This role is based in a fast-paced, patient-focused urology clinic where collaboration is key. Our team of physicians, nurses, and support staff work together in a modern facility equipped with an EHR system and on-site diagnostic services. The atmosphere is professional yet warm, with a shared commitment to delivering compassionate, high-quality care to a diverse patient population. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; reach with hands and arms to stoop, kneel and crouch.

COMPANY OVERVIEW

OUR MISSION: To provide compassionate, world-class urologic care and exceptional experiences for our patients, employees and partners.

OUR VISION: Curing the world of urologic disorders, one person at a time.

OUR VALUES: At UCI, we are passionate about patient experience and making the healthcare journey from diagnosis through treatment as easy and stress-free as possible! Through unmatched integration and access for patients, partner hospitals and other physicians in the community, we provide world-class urologic care in an attentive environment where you are at the center of all we do.

Quick Apply

Refine Your Search

patient access occupations jobs in iowa

Patient Access Representative (Call Center)

Representative, Patient Access I -- Cedar Falls- Part-time - Days

Representative I, Patient Access-Full time-Days

Patient Access Representative / Medical Receptionist - Council Bluffs (9:30a - 6p)

Patient Access Rep - PRN - Days

Patient Access Professional I - Casual

Revenue Cycle Representative (Prior Authorization) - Patient Access Management (PAM) - Patient Financial Services (PFS)

West Lakes Patient Access Rep I - 2nd Shift

Patient Access Representative - Hospital (PRN)

Patient Access Representative

Patient Access Representative (Full-Time)

Centerville Patient Access Rep I - PRN

Patient Access Representative - Outpatient Behavioral Health - PRN

Customer Service Rep – Healthcare (UMA Grads, Remote)

Patient Access Rep - ED - PRN

Patient Access Representative I, 2nd Shift 1500-2330, Rotating Weekends

Patient Access Representative, Iowa Heart Clinic, Full-Time

Community Wide Scheduler | 40 hours per week | Patient Access HCHC

Representative I, Patient Access-PRN Varied Shift-Dewitt

Patient Access Representative

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