Top 3 Surveillance operator Jobs in Iowa

SURVEILLANCE OPERATOR
Caesars Entertainment —Waterloo, IA
- Full-time
- Background check
- Customer service
- High school diploma or GED
Surveillance Operator
Rhythm City Casino Resort —Davenport, IA
- From $18.50 an hour
- Full-time
- High school diploma or GED
- Entry level
Surveillance Operator - Swing shift and Grave shift
Grand Falls Casino and Golf Resort —Larchwood, IA
- Overnight shift
- Entry level
Quick Apply

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Surveillance Investigator
Lemieux & Associates LLC —Davenport, IA
Degree in Criminal Justice or related field (preferred). Proven experience as a private investigator conducting surveillance.
$25 - $32 an hour
Quick Apply
Surveillance Investigator
VRC Investigations —Des Moines, IA
Must have a valid driver’s license with an acceptable driving record in accordance with the firm’s guidelines. Conduct research to develop new information.
$25 - $30 an hour
Quick Apply

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SURVEILLANCE OPERATOR

Caesars Entertainment -
Waterloo, IA

Apply Now

Job Details

Full-time

Qualifications

Casino surveillance systems
CCTV system operation (AV)
Alarm systems
Phone communication
Radio communication systems
High school diploma or GED
Math
Computer skills
Security systems knowledge

Full Job Description

SURVEILLANCE OPERATOR

Waterloo, IA, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Surveillance Operator I protects casino assets using closed circuit television (CCTV). Operators observe all activities of guests and team members on the casino floor, cage, count room, and other designated areas, Record activities when appropriate also report observations to appropriate parties including state officials if necessary. Document all phone calls in the surveillance activities daily log.

HOW YOU WILL CREATE THE EXTRAORDINARY

Ability to read, write, and understand instructions.
Ability to learn and retain knowledge of casino games, company procedures and internal controls.
Monitor casino games, cage, slots and soft count rooms and property overall.
Report on all company procedures, internal controls and gaming regulation violations.
Required to conduct investigations (thereby ensuring the protection of property assets) against claims of property loss, personal injury, team member misconduct, criminal activity and/or any incident or event which compromises the company’s policies and procedures, internal controls, state gaming regulations, team members or guests, as assigned by the Surveillance Supervisor.
Plans, organizes and completes work timely
Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs
Accepts feedback and coaching from supervisors

WHAT YOU WILL NEED

A high school diploma or GED equivalent.
Must be able to obtain and maintain Valid Gaming license.
Must be able to receive and maintain all required certification.
Complete all required company training.

ADDITIONAL REQUIREMENTS

Have 20/20 or better vision with corrective lenses.
Ability to differentiate between the different colored cheques, chips and bill straps.
Ability to lift 20 lbs.
Ability to use all equipment associated with the position, including, but not limited to: personal computer, all CCTV equipment, joysticks, multiplayers, alarm systems, and listening device(s).
Consistently monitor and observe
Ability to detect slight variations in Team Member’s tasks and Guest activities during observations.
Ability to recall table games payouts, complicated procedures internal control and gaming regulations.
Possess the mathematical skills to calculate table games payouts utilizing formulas.
Ability to effectively communicate using a telephone, two-way radio and computer.
Ability to maintain strict confidentiality relative to financial data, casino policies, investigations, and promotions.
Ability to sit and maintain mental concentration for significant/extended periods of time.
Ability to multitask
Ability to work in a smoking and pet-friendly environment

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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surveillance operator jobs in iowa

SURVEILLANCE OPERATOR

Surveillance Operator

Surveillance Operator - Swing shift and Grave shift

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