Top 36 Systems support technician Jobs in Iowa

IT Support Desk Technician
The 20 —Cedar Rapids, IA
- Monday to Friday
- Office
- Ability to sit for extended periods
- 1 year
- Health savings account
- Health insurance
IT Support Technician
St. Ambrose University —Cedar Rapids, IA
- Weekends as needed
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC —West Des Moines, IA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
Deskside Support Technician
Pomeroy —Des Moines, IA
- $24 an hour
- Full-time
- Office
- Windows
- Ability to climb stairs
- Paid holidays
- Health insurance
Quick Apply
11d
Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
IT Tech Support
Shenandoah Community School District —Shenandoah, IA
- Full-time
- Data entry
- Entry level
Regional Junior Field Technician (West Region)
Leep Enterprises —Davenport, IA
- $18 - $25 an hour
- Full-time
- Clean driving record
- Dealership
- Windows
Quick Apply
Systems Technician
Grand Falls Casino and Golf Resort —Larchwood, IA
- Full-time
- Mid-level
- Mentoring
Quick Apply
9d
System Administration Support Technician
SDS International, Inc —Des Moines, IA
- Email
- Mid-level
- Windows
- SQL
Help Desk Technician
Winsor Consulting Group LLC —Iowa City, IA
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
Systems Technician II
Grand Falls Casino & Golf Resort —Larchwood, IA
- Full-time
- Mid-level
- Mentoring
10d
Deskside Support Technician
Kyndryl —Iowa
- $39,840 - $81,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
IT Support Technician II
Versova —Clarion, IA
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
14d
IT Technician
Hard Rock Hotel & Casino —Sioux City, IA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Technician – Level 2
Landus —Fort Dodge, IA
- On call
- Computer science
- Computer Science
- Bachelor of Science
Part Time - IT Technician I
TeachIowa —Mason City, IA
- $19.13 an hour
- Part-time
- Entry level
14d
Support Technician (Night Shift)
LightEdge —Des Moines, IA
- $25 - $29 an hour
- Night shift
- Mid-level
- Windows
- 3 years
5d
Senior IT Support Consultant - Learning Spaces Technology
The University of Iowa —Iowa City, IA
- Full-time
- Classroom
- Mid-level
- Windows
- Health insurance
- Tuition reimbursement
Triage Technician
LightEdge —Des Moines, IA
- Azure
- Windows
- High school diploma or GED
5d

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systems support technician jobs near iowa

IT Support Desk Technician

The 20
Cedar Rapids, IA

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Job Details

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Opportunities for advancement

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.

We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.

This position is 100% onsite, in-office.

Available Shift: Mon - Fri, 8 AM - 5 PM

Responsibilities:

Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
Manage ticket queue to ensure timely resolution
Provide customer support using remote connection software
Provide thorough documentation on each customer interaction
Prioritize ticketing system flow by following SOPs and KB articles for resolution
Meet or exceed KPI goals
Troubleshooting of the following, though not limited to:
- Advanced desktop issues
- VPN connectivity
- Entry-level server support
- Hardware issues
- Line of business support

Requirements:

IT Fundamentals and A+ certifications, or equivalent professional experience
1+ year of professional help desk experience
Strong customer service skills
High attention to detail
Ability to follow instructions and policies
Ability to adapt to changing and fast-moving environments
Strong phone skills

Benefits:

Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
Competitive 401(k) participation with up to 4% contribution match
Certification reimbursement to support your continued development
Meaningful opportunities for advancement within a growing organization
A culture built on drive, accountability, collaboration, and excellence

Physical Requirements

This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to:

Sit or stand for extended periods
Use hands and fingers for typing and computer work

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

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Refine Your Search

systems support technician jobs in iowa

IT Support Desk Technician

IT Support Technician

IT Support Desk Technician II

Deskside Support Technician

Help Desk Technician

IT Support Technician - Level 1

IT Tech Support

Regional Junior Field Technician (West Region)

Systems Technician

System Administration Support Technician

Help Desk Technician

Systems Technician II

Deskside Support Technician

IT Support Technician II

IT Technician

IT Support Technician – Level 2

Part Time - IT Technician I

Support Technician (Night Shift)

Senior IT Support Consultant - Learning Spaces Technology

Triage Technician

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