Top 21 It support Jobs in Iowa City, Ia

IT Support Analyst (Hybrid)
The University of Iowa —Iowa City, IA
- Full-time
- Customer service
- Mid-level
- University
- Paid holidays
- Disability insurance
10d
Help Desk Technician
Winsor Consulting Group LLC —Iowa City, IA
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
IT Support Desk Technician
The 20 —Cedar Rapids, IA
- Monday to Friday
- Office
- Ability to sit for extended periods
- 1 year
- Health savings account
- Health insurance
1d
Web Portal Client Support Consultant
The University of Iowa —Iowa City, IA
- Weekends as needed
- Hybrid work
- Mid-level
- University
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Technical Support Specialist
Dynamic Campus Solutions Inc. —Mount Vernon, IA
- Monday to Friday
- Classroom
- Microsoft Outlook
- Writing skills
Technology Systems Specialist - Jasper county
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
Senior IT Support Consultant - Learning Spaces Technology
The University of Iowa —Iowa City, IA
- Full-time
- Classroom
- Mid-level
- Windows
- Health insurance
- Tuition reimbursement
7d
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Critical Operations Associate
QTS Data Centers —Cedar Rapids, IA
- Email
- Microsoft Outlook
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
8d
Support Specialist - Accounting
National Information Solutions Cooperative (NISC) —Cedar Rapids, IA
- Research
- Mid-level
- Project management
9d
Microsoft Windows Field Deployment Technician
MKS2 Technologies —Iowa City, IA
- $45,000 - $48,000 a year
- Weekends as needed
- Windows
- High school diploma or GED
- Clinic
Quick Apply
3d
Sr. Microsoft Windows Field Deployment Technician
MKS2 Technologies —Iowa City, IA
- $65,000 - $70,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Office
Quick Apply
3d
Digital Manufacturing Analyst I
Sub-Zero Group, Inc. —Cedar Rapids, IA
- Background check
- ERP systems
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
2d
Customer Service Representative
Hibu —Cedar Rapids, IA
- From $17 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Organizational skills
- Opportunities for advancement
Quick Apply
9d
Academic Technology Studio Peer Consultant
Cornell College —Mount Vernon, IA
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
NOC Lead
BeyondReach LLC —Cedar Rapids, IA
- Weekends as needed
- Mid-level
- JavaScript
- Mentoring
- Health insurance
- 401(k)
Quick Apply
13d

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it support jobs near iowa city, ia

IT Support Analyst (Hybrid)

The University of Iowa -
Iowa City, IA

Apply Now

Job Details

Full-time
10 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Retirement plan

Qualifications

Customer communication
Customer service
Patient service
Task prioritization
Desktop applications
Productivity software

Full Job Description

Position Summary

The University of Iowa Health Care Department of Radiology is seeking an IT Support Analyst to provide technical support, consultation, and guidance to radiologists and staff using radiology information systems and imaging software. This position is responsible for troubleshooting technical issues, delivering exceptional customer service to end users, and identifying effective technology solutions to support clinical operations. The IT Support Analyst also assists with user training, supports daily system operations, and contributes to technology planning and optimization efforts to enhance user experience, system performance, and organizational effectiveness.

This position will be eligible for WFH two days after an initial training period.

Position Responsibilities

Trouble shoots and answers questions related to the functionality and use of a variety of computer systems used in Radiology
Performs AQ functions on a variety of computer systems used in Radiology, including reconciling patient data and deletion of incorrect data
Assists end users across the enterprise with image viewing, processing orders from providers for external Radiology studies, and requests for Radiology studies from outside facilities
Performs first level troubleshooting for Radiology computer system issues
Assists in training Radiologists and Residents on using Radiology PACS, dictation system, and other computer systems
Processes orders from providers for external Radiology studies and requests for Radiology studies from outside facilities

The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.

University of Iowa Health Care — recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®

Percent of Time: 100%

Schedule: Monday - Friday; 0830-1700; rotating holiday coverage

Pay Structure: 3A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Benefits Highlights:

Regular salaried position located in Iowa City, Iowa.
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
For more information about Why Iowa? Click here

Education Requirements

A Bachelor's degree in STEM or related field, or an equivalent combination of education and experience

Experience Requirements

Six months of related customer service experience in a health care setting
Excellent written, verbal, and interpersonal communication skills
Excellent attention to detail and demonstrated ability to prioritize, multi-task and quickly change focus.
Demonstrated ability to handle complex situations with minimal supervision
Demonstrated proficiency with Microsoft Office and computer software applications

Desirable Qualifications Requirements

Experience identifying opportunities for improvement, making recommendations and suggestions to improve workflows
Experience with Radiology PACS system
Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
Experience working with EPIC software/systems
Knowledge of University of Iowa Policies and Procedures.

Application Process

To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 7 calendar days or until position is filled
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check

Additional Information

Classification Title: IT Support Analyst
Appointment Type: Professional and Scientific
Schedule: Full-time
Work Modality Options: On Campus, Hybrid within Iowa

Compensation

Pay Level: 3A

Contact Information

Organization: Healthcare
Contact Name: Nathan Topping
Contact Email: [email protected]

Apply Now

Refine Your Search

it support jobs in iowa city, ia

IT Support Analyst (Hybrid)

Help Desk Technician

IT Support Desk Technician

Web Portal Client Support Consultant

Technical Support Specialist

Technology Systems Specialist - Jasper county

Senior IT Support Consultant - Learning Spaces Technology

Service Desk Analyst

Critical Operations Associate

Support Specialist - Accounting

Microsoft Windows Field Deployment Technician

Sr. Microsoft Windows Field Deployment Technician

Digital Manufacturing Analyst I

Customer Service Representative

Academic Technology Studio Peer Consultant

NOC Lead