Top 32 Technical support occupations Jobs in Iowa City, Ia

Technical Support Specialist
Dynamic Campus Solutions Inc. —Mount Vernon, IA
- Monday to Friday
- Classroom
- Microsoft Outlook
- Writing skills
Geek Squad Agent (Retail Store)
Best Buy —Coralville, IA
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
6h
IT Support Desk Technician
The 20 —Cedar Rapids, IA
- Monday to Friday
- Office
- Ability to sit for extended periods
- 1 year
- Health savings account
- Health insurance
3d
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Technology Systems Specialist - Jasper county
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
Help Desk Technician
Winsor Consulting Group LLC —Iowa City, IA
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
IT Support Analyst (Hybrid)
The University of Iowa —Iowa City, IA
- Full-time
- Customer service
- Mid-level
- University
- Paid holidays
- Disability insurance
12d
Customer Service Representative
Hibu —Cedar Rapids, IA
- From $17 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Organizational skills
- Opportunities for advancement
Quick Apply
11d
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Support Specialist - Accounting
National Information Solutions Cooperative (NISC) —Cedar Rapids, IA
- Research
- Mid-level
- Project management
11d
Digital Manufacturing Analyst I
Sub-Zero Group, Inc. —Cedar Rapids, IA
- Background check
- ERP systems
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
4d
Senior IT Support Consultant - Learning Spaces Technology
The University of Iowa —Iowa City, IA
- Full-time
- Classroom
- Mid-level
- Windows
- Health insurance
- Tuition reimbursement
9d
Microsoft Windows Field Deployment Technician
MKS2 Technologies —Iowa City, IA
- $45,000 - $48,000 a year
- Weekends as needed
- Windows
- High school diploma or GED
- Clinic
Quick Apply
5d
Critical Operations Associate
QTS Data Centers —Cedar Rapids, IA
- Email
- Microsoft Outlook
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
10d
Academic Technology Studio Peer Consultant
Cornell College —Mount Vernon, IA
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Coralville, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Sr. Microsoft Windows Field Deployment Technician
MKS2 Technologies —Iowa City, IA
- $65,000 - $70,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Office
Quick Apply
5d
NOC Lead
BeyondReach LLC —Cedar Rapids, IA
- Weekends as needed
- Mid-level
- JavaScript
- Mentoring
- Health insurance
- 401(k)
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Geek Squad Agent (Retail Store)
Best Buy —Coralville, IA
The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations.
$15.00 - $17.88 an hour
6h
Help Desk Technician
Winsor Consulting Group LLC —Iowa City, IA
Associate degree in IT, Computer Science, or related field preferred. 1 to 2 years of experience in a help desk or technical support role preferred.
Quick Apply

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Information Technology Apprentice
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development…
$24.88 an hour
3d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply

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technical support occupations jobs near iowa city, ia

Technical Support Specialist

Dynamic Campus Solutions Inc. -
Mount Vernon, IA

Apply Now

Job Details

Qualifications

Customer communication
Writing skills

Full Job Description

Technical Support Specialist | Cornell College | Mount Vernon, IA

At our partner institution at Cornell College

The Technical Support Specialist will be service focused and possess excellent customer service skills. They must provide exceptional end-user support for Technology Services which include network access, e-mail systems, computer and classroom technology, and supported hardware and software applications. The Technical Support Specialist will provide technical computer support that ensures all systems are functional. Provide high-quality customer service including effectively listening and communication skills to ensure understanding of the end-user’s inquiry; keep current with hardware systems and applications used on campus; work on cross-functional IT projects; participate in testing system upgrades and new applications; supervise various duties performed by student workers. Administer, configure, troubleshoot, properly recycle and maintain client desktops, laptops, and audio-visual equipment. Provide support to Student Workers. In addition, the Technical Support Specialist requires collaborative work with the network and system administrators to ensure IT services are functioning effectively.

Hours of operation are Monday – Friday, 8:00 am – 5:00 pm. Hours may vary.

Duties and Responsibilities:

Software installation and upgrades, software troubleshooting, image deployment, and patch maintenance.
Maintain and develop documentation relative to hardware and software inventory.
Work with users to analyze, troubleshoot, and repair computer hardware and software.
Assist users with the use of supported hardware, software and peripherals.
Assist users with the use of supported audio-visual equipment, e.g., projectors and conferencing equipment.
Assist with projects and maintenance.
Provide support for printer and copier related issues.
Attend and actively participate in regular team meetings.
Review, input, and update service tickets from the centralized ticketing system.
Knowledge of troubleshooting procedures and good analytical skills.
Proficient in all skills, policies, procedures and protocol required to complete assigned tasks.
Keep abreast of industry technologies to enhance technical skills.
Maintain a professional attitude and provide excellent customer service at all times, to include maintaining a good work ethic and assisting team members when needed.
Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

Other duties as assigned.

Requirements:

Minimum Associates degree in Information Technology or equivalent experience.
Knowledgeable in Windows 11, Microsoft Office, Hardware and Software troubleshooting techniques, Knowledge of Active Directory, Printers and Print server and Microsoft Outlook are preferred skills.
Basic experience with network equipment and troubleshooting is a plus.
Ability to adjust work schedule to business needs
Must be able to lift 50 lbs. as need to move equipment across the campus environment
Must be able to sit long periods at a time and or stand long periods at a time
Ability to absorb and retain information quickly.
Ability to present information in a user-friendly language.
Self-motivated and directed.
Ability to effectively prioritize and execute tasks.
Ability to communicate effectively orally and in writing to internal and external groups of various levels of responsibility.

Dynamic Campus Core Values
BE A:
Servant Leader
Team Player
Accountable
Act with the highest integrity
Provide excellent customer service
Find solutions not problems

Apply Now

Refine Your Search

technical support occupations jobs in iowa city, ia

Technical Support Specialist

Geek Squad Agent (Retail Store)

IT Support Desk Technician

Tier 1 Technical Support Representative (REMOTE IOWA)

Technology Systems Specialist - Jasper county

Help Desk Technician

IT Support Analyst (Hybrid)

Customer Service Representative

Service Desk Analyst

Support Specialist - Accounting

Digital Manufacturing Analyst I

Senior IT Support Consultant - Learning Spaces Technology

Microsoft Windows Field Deployment Technician

Critical Operations Associate

Academic Technology Studio Peer Consultant

Seasonal, Operations Technical Specialist (Part Time)

Sr. Microsoft Windows Field Deployment Technician

NOC Lead

Construction Technical Specialist - Autodesk FORMA ( ACC )

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