Top 32 Call center representative Jobs in Ironton, Oh

Call Center Customer Service Representative
Big Sandy Superstore —Franklin Furnace, OH
- $13 an hour
- Weekends as needed
- High school diploma or GED
- Organizational skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Medical Support Assistant (Advanced)
US Veterans Health Administration —Huntington, WV
- $47,449 - $61,684 a year
- Weekends as needed
- Background check
- Current TB test
- Pass drug screening
- Paid parental leave
- Paid holidays
6d
Customer Service Rep
State Electric Supply Co. —Huntington, WV
- Full-time
- Microsoft Outlook
- Writing skills
- Office
- Profit sharing
- Wellness program
Quick Apply
12d
Telemarketer - State Farm Agent Team Member
Jason Elkins - State Farm Agent —Huntington, WV
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Customer Service Staff
West Moreland Giovannis —Huntington, WV
- From $9 an hour
- Part-time
- Analysis skills
- Restaurant
- Restaurant experience
- On-the-job training
- Flexible schedule
Quick Apply

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Call Center Customer Service Representative
Big Sandy Superstore —Franklin Furnace, OH
The Call Center Customer Service Representative’s mission is to answer incoming phone calls and assist customers with product or service information.
$13 an hour
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Call Center Customer Service Representative

Big Sandy Superstore -
Franklin Furnace, OH

Quick Apply

Job Details

Full-time
$13 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Employee stock ownership plan
Life insurance

Qualifications

High school diploma or GED
Productivity software

Full Job Description

Benefits:

Employee Stock Ownership Program
Dental insurance
Employee discounts
Health insurance
Vision insurance
Wellness resources

Call Center Customer Service Representative

Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!

Our call center customer service representatives are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.

We have a great benefits package consisting of:

Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.

Evenings and Weekends required.

The Call Center Customer Service Representative’s mission is to answer incoming phone calls and assist customers with product or service information.

The Customer Service Representative is responsible for carrying out all duties required to ensure the mission described above is satisfied. The expectations of this job are as follows:

Open New Work Order
- Greet customers in a friendly and professional manner
- Obtain all information from the customer needed to look up the invoice (name, phone, date of purchase, etc.)
- Open customer’s work order in an efficient and timely manner
- Verify unit’s warranty and email warranty company for verification if necessary
- Transfer call to appropriate department (scheduling, triage, etc.)
- Note work order with necessary details (technician initials, warranty information, etc.)
- Ensure work order’s are placed in proper status and job type within Dispatchtrack
Look Up Existing Work Order
- Greet customers in a friendly and professional manner
- Obtain all information from the customer to look up existing work orders (name, phone, etc.)
- Verify what the customer is asking for (part eta, status update, etc.)
- Determine if call needs to be transferred to another department
- Verify customer's address and phone numbers before transferring the call
Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completes within the agreed upon timeframe.

Qualities:

A self-starter with strong multitasking skills
Someone that can work independently or within a team environment
An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.

Minimum Qualifications:

High School Graduate or GED
Strong computer skills with efficiency in Microsoft Office suite
Strong interpersonal skills

Company reserves the right to add or delete from job description as needed

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Quick Apply

Refine Your Search

call center representative jobs in ironton, oh

Call Center Customer Service Representative

Medical Support Assistant (Advanced)

Customer Service Rep

Telemarketer - State Farm Agent Team Member

Customer Service Staff

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