DVD Your Memories (www.dvdyourmemories.com) is a family media company with locations in, Los Angeles, Irvine, San Diego CA, and Torrance, CA. This is a unique opportunity to work in and potentially manage a business that helps families preserve their history, tell their stories, and celebrate their milestones.
We have the privilege of working closely with families to tell their most important stories and being entrusted with their most precious family media. We professionally convert video, film, audio and images from their original medium to digital format for permanent archiving. We provide personal editing services to assist families in telling stories, celebrating milestones, and honoring their heritage at weddings, funerals, graduations, anniversaries, birthdays, and other significant events. Our technicians work with customers one-on-one and process orders on-site. In addition to families we serve businesses, government offices and not-for-profit organizations nationwide through mail-in and walk-in service Monday through Saturday.
All roles in our offices include both technical work and a customer service component. You have to be enthusiastic about the technical work you do and also enthusiastic about engaging with customers, answering phones, answering questions about all of our services, and doing some in-person consultative sales.
The Family Video Archivist will be responsible for the creation of customer videos made from family media archives (usually photos and videos). These projects will be managed centrally by the Archivist for all of our locations. Customer interaction regarding videos will be in person only from time to time. Most customer consulting and interaction will happen by phone or email. Other responsibilities include: management of the video transfer department in the Irvine office, answering phone calls, working with customers on site to determine their needs, identify and transfer media.
The ideal candidate for this job will have exceptional people skills and computer skills. They should be comfortable with learning new systems quickly, and not be afraid to ask questions when they don't know the answer (but also know the answer is many times one Google search away). Empathetic and enthusiastic engagment with clients is a must.
In addition to video creation, the hired person will be trained on video tape transfer (the conversion of old video tapes into digital files that can be edited), and will run the video tranfser department in the Irvine office.
Success in this role requires:
- Interest in family and personal stories
- Ability to weave a narrative from various elements
- Anecdote
- Photo Artifacts
- Video Artifacts
- Ability to bond with customers/clients over their stories…whether they are building a memorial, celebrating a 50th anniversary, a birthday, or publishing a “year-end wrap-up” video to friends and family
- Close attention to detail
- Ability to deliver high quality product independently…not requiring a proofreader
- Ability to tastefully merge video/photo/audio elements into an artistic whole
- Video editing ability
- Basic Photo editing ability (or ability to learn quickly)
- Basic Audio editing ability (or ability to learn quickly)
- Comfortable with computer hardware and software
- Ability to follow a process
- Delivering quality product on-time under varying circumstances and sometimes short timeframes (i.e. Memorial videos)
Compensation:
$17.00-19.00/hour Depending On Experience. Employee benefits include employer-subsidized health insurance, as well as sick days and earned PTO.
To be part of this exciting, fast-growing company, apply by emailing your resume and cover letter, and use the subject line "Story Preservation" - if this is not included in your subject line, your resume will be ignored. Please do not call the store to follow up on sent resumes.
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Work Location: In person
