Top 89 Guest service agent Jobs in Irvine, Ca

Part Time Front Desk Agent
Marriott Costa Mesa —Costa Mesa, CA
- $26.25 an hour
- Part-time
- Math
- Fair chance
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $26.78 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Word processing
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Front Desk Agent
Marriott's Newport Coast Villas —Newport Coast, CA
- $27.10 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Driver's License
- Free parking
- Commuter assistance
2d
Hotel Front Desk Clerk
Hotel by IHG- Irvine —Irvine, CA
- $18 - $21 an hour
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- Computer literacy
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Irvine —Irvine, CA
- $19 - $20 an hour
- Full-time
- Hotel
- Entry level
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4d
Front Desk Agent - Full Time
S3 Hotel Group —Irvine, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
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Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites Orange County Airport
J&P Hospitality Management, LLC —Santa Ana, CA
- $18 - $21 an hour
- Part-time
- 18 years or older
- Spanish
- Ability to walk for extended periods
Quick Apply
Overnight Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Huntington Beach, CA
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Agent, Part-Time
THE WATERFRONT BEACH RESORT —Huntington Beach, CA
- $23.85 an hour
- Part-time
- Spanish
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent, Full-Time
THE WATERFRONT BEACH RESORT —Huntington Beach, CA
- $23.85 an hour
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Agent, Part-Time
Bay Shores Peninsula Hotel —Newport Beach, CA
- $23 - $25 an hour
- Part-time
- Hotel
- 1 year
- Café
- 401(k)
Quick Apply
5d
voco Orange County Airport - Front Desk Agent
Aimbridge Hospitality —Santa Ana, CA
- $17 - $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front desk agent / Overnight
GARDEN GROVE HOTEL LLC —Garden Grove, CA
- $18 - $21 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Hotel Joaquin —Laguna Beach, CA
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Night Auditor
Hampton Inn & Suites Mission Viejo, CA —Mission Viejo, CA
- $19 - $21 an hour
- Part-time
- Hospitality
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Call Center Director
Go Rentals —Newport Beach, CA
- $175,000 - $200,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- AD&D insurance
- Paid holidays
Quick Apply
Full-Time Guest Service Agent at Hyatt House
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $19 - $20 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
BALBOA BAY CLUB VENTURES LLC —Newport Beach, CA
- $23.20 an hour
- Weekends as needed
- Basic math
- Hotel
- Communication skills
Quick Apply
Front Desk Agent (Full Time)
Hilton Garden Inn Irvine Spectrum —Lake Forest, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Sage Hospitality —Irvine, CA
- $20 an hour
- Full-time
- Background check
- No experience needed
- English
- Health insurance
- Dental insurance

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Part Time Front Desk Agent

Marriott Costa Mesa -
Costa Mesa, CA

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Job Details

Part-time
$26.25 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Employee relationship building

Full Job Description

About Us

Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities and a Southern California location that allows guests to explore the area with ease. As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager. Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $26.25 - $26.25 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Essential Duties and Responsibilities

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Quick Apply

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