Top 4 Live chat agent Jobs in Irvine, Ca

E-Commerce Customer Service Agent–(Hair Industry & Showroom)
UNIWIGS —Irvine, CA
- $25 - $28 an hour
- Full-time
- Office
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
12d
Customer Service Representative
Shop Harbour —Fountain Valley, CA
- $27 an hour
- Extended hours
- Residential
- Continuous improvement
- 1 year
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Call Center Director
Go Rentals —Newport Beach, CA
- $175,000 - $200,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- AD&D insurance
- Paid holidays
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E-Commerce Customer Service Agent–(Hair Industry & Showroom)

UNIWIGS
Irvine, CA

Quick Apply

Job Details

Full-time
$25 - $28 an hour
12 days ago

Benefits

Paid training
Health insurance
Paid time off
On-the-job training
Employee discount

Qualifications

Live chat
Customer relationship building
Email customer support
Texting/chatbox tools
Experience working in the beauty industry
Phone communication
Customer order taking
Upselling
Logistics customer service
In-person customer service
Post-sales issue resolution
Customer support experience within e-commerce industry
E-commerce
Managing clients in a customer support role
Client retention
Client services
Customer engagement
Phone canvassing
Customer support
Productivity software
Order issue resolution
Communication skills
Sales follow-up
Email support
Entry level
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Job description:

UniWigs is a leading beauty brand specializing in high-quality wigs and hairpieces that help people feel confident every day. We’re looking for a friendly, detail-oriented Customer Service Representative to join our Irvine office. In this role, you’ll assist customers with questions, orders, and returns, providing support that’s helpful, professional, and caring.

Position Overview

We’re looking for a Customer Service Representative to join our Irvine office. You’ll be the first point of contact for our customers, helping them with product questions, orders, returns, and general support.

Why You’ll Love Working Here

· Supportive and collaborative work culture.

· Growth opportunities within a global beauty brand.

· Employee discounts on all UniWigs products.

· Comfortable office environment in Irvine, CA.

· A meaningful role where you’ll help others and be part of a community that inspires confidence and connection.

Job Summary

We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this role, you will be the friendly voice and helpful face for our valued clients, providing exceptional support and ensuring their experience with us is positive and memorable. Your energy, communication skills, and dedication will drive customer satisfaction and foster long-term relationships. This paid position offers an exciting opportunity to develop your client service expertise in a fast-paced, supportive environment.

Responsibilities

· Respond promptly and professionally to customer inquiries via phone, email, live chat, and face-to-face.

· Assist clients with product information, order placement, tracking, and troubleshooting issues

· Process data entry accurately into our systems while maintaining attention to detail

· Handle outbound calling campaigns to follow up on orders or gather customer feedback

· Maintain excellent phone etiquette and communication skills to ensure a positive customer experience

· Support client services by resolving complaints efficiently and courteously

· Collaborate with team members to improve service processes and share insights for better client support

Experience

Previous E-COMMERCE call center or customer support experience is preferred, especially in a fast-paced environment

Strong computer skills including proficiency in Microsoft Office applications and data entry tasks

Excellent communication skills with the ability to listen actively and articulate solutions clearly

Experience with sales or upselling techniques is a plus but not required

Experience working with salons, stylists, or in the hair/beauty industry is a strong plus

Join us as a Customer Service Representative and become a vital part of a vibrant team dedicated to delivering outstanding client experiences! Your enthusiasm, professionalism, and commitment will make a real difference every day.

Pay: $25.00 - $28.00 per hour

Benefits:

Health insurance
On-the-job training
Paid time off

Work Location: In person

Quick Apply

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live chat agent jobs in irvine, ca

E-Commerce Customer Service Agent–(Hair Industry & Showroom)

Customer Service Representative

Call Center Director

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