Top 19334 Manager, program management Jobs in Irvine, Ca

Intake Director / Call Center Supervisor
Sweet James —Newport Beach, CA
- $85,000 - $100,000 a year
- 8 hour shift
- Background check
- Spanish
- Sales
- Health savings account
- Health insurance
Quick Apply
GENERAL MANAGER
Scanning Technologies LLC —Corona, CA
- $125,000 - $150,000 a year
- Full-time
- Organizational skills
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Property Manager
Property Management Associates —Santa Ana, CA
- $28 - $34 an hour
- Weekends as needed
- Background check
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Service Supervisor – California
Trumpf —Costa Mesa, CA
- $94,090 - $133,024 a year
- Full-time
- Engineering
- Microsoft Office
- Travel
13d
Office Manager
Tustin Toyota —Tustin, CA
- $75,000 - $105,000 a year
- Full-time
- Background check
- Dealership
- Computer literacy
- Wellness program
- Paid holidays
Quick Apply
12d
Center Manager (Full-time) - Southern California
OrangeTwist —Irvine, CA
- $150,000 - $250,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
11d
Program Manager Risk Management Services: Risk Management
Hoag Health System —Costa Mesa, CA
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
Manager Program Implementation, Grant Management
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Microsoft Outlook
- Customer service
- Tuition reimbursement
- Paid time off
Safety and Risk Manager
Santa Margarita Water District —Rancho Santa Margarita, CA
- $153,896.09 - $213,868.79 a year
- Online Application
- Senior level
Director, Member Engagement Retention
Clever Care Health Plan —Huntington Beach, CA
- $140,000 - $175,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Marketing
Manager, Talent Management
Advantage Technical —Fountain Valley, CA
- $82,680.77 - $122,367.54 a year
- Temporary
- 8 years
- Analysis skills
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
14d
Assistant Quality Assurance Manager
Express Manufacturing, Inc. —Santa Ana, CA
- $110,000 - $130,000 a year
- Full-time
- Management
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Clinical Operations Functional Manager
Kelly Services —Irvine, CA
- $100,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Head of School
Fusion Academy —Huntington Beach, CA
- $98,000 - $115,000 a year
- Full-time
- Background check
- School experience
- 3 years
- Commuter assistance
- Paid holidays
Senior Program Manager
Leoforce —Long Beach, CA
- $170,000 - $190,000 a year
- Mid-level
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Area Director
Sevita —Orange, CA
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Paid holidays
- Paid time off
Program Director - Remote CA
Molina Healthcare —Long Beach, CA
- $92,474 - $180,324 a year
- Full-time
- Remote
- 7 years
- Presentation skills
- Bachelor's degree
- Health insurance
Senior Program Manager - Remote CA
Molina Healthcare —Long Beach, CA
- $84,067 - $163,931 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Continuous improvement
- Health insurance
Manager, Patient Access OC
City of Hope —Irvine, CA
- $46.77 - $78.11 an hour
- Full-time
- Hospital
- System design
- Office
6d
District Manager
Lunchbox Group —Anaheim, CA
- $85,000 - $110,000 a year
- Full-time
- Background check
- Sales
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d

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manager, program management jobs near irvine, ca

Intake Director / Call Center Supervisor

Sweet James -
Newport Beach, CA

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Optimizing workflow processes
Spanish
Operations management
Managing teams in a customer support role
Phone communication
Supervising experience
Attention to detail
Client services
Employee performance reporting
Customer issue escalation
Leadership
Call center management

Full Job Description

We are a growing, fast-paced Personal Injury Law firm seeking a dynamic and charismatic leader for our Intake Call Center. The ideal candidate will lead our team to achieve maximum success in handling intake calls and managing customer relationships. We are looking for stable, long-term team members who are eager to grow and contribute to our firm's success.

Key Responsibilities:

Oversee and mentor a team of Client Concierge representatives, ensuring they deliver exceptional customer service and meet performance targets.
Develop and implement strategies to optimize Intake operations and improve intake processes.
Communicate effectively with potential clients via phone, email, and in-person, fostering a positive experience.
Ensure the accurate collection and documentation of sensitive personal information and implementation of firm-wide processes and procedures.
Address and resolve customer concerns with professionalism and empathy.
Perform general administrative duties as required, including reporting and analysis of team performance.
Collaborate with other departments to enhance overall customer satisfaction and firm performance.
Manage team schedules and coordinate coverage efficiently

Qualifications:

Proven experience in a management role within a customer service or sales environment, preferably in a call center setting.
Strong leadership skills with the ability to inspire and motivate a team.
Excellent verbal and written communication skills.
Solid work ethic, positive attitude, and ability to thrive in a fast-paced environment.
Exceptional attention to detail and organizational skills.
Availability to work after hours and occasional weekends as needed.
Bilingual (Spanish) preferred.

Schedule:

8-hour shifts
Evening shifts
Weekend shifts and Holiday shifts / as needed/ occasional

If you are ready to take the next step in your career and make a significant impact in our call center, we would love to hear from you!

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Call center management: 2 years (Preferred)
Supervising: 2 years (Required)

Language:

Spanish (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Newport Beach, CA 92660 (Required)

Work Location: In person

Quick Apply

Refine Your Search

manager, program management jobs in irvine, ca

Intake Director / Call Center Supervisor

GENERAL MANAGER

Property Manager

Service Supervisor – California

Office Manager

Center Manager (Full-time) - Southern California

Program Manager Risk Management Services: Risk Management

Manager Program Implementation, Grant Management

Safety and Risk Manager

Director, Member Engagement Retention

Manager, Talent Management

Assistant Quality Assurance Manager

Clinical Operations Functional Manager

Head of School

Senior Program Manager

Area Director

Program Director - Remote CA

Senior Program Manager - Remote CA

Manager, Patient Access OC

District Manager

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