Inside Sales & Business Development Representative
LAND Safety Helmets
Full-Time | California (Hybrid/Remote Considered)
About LAND
LAND is a fast-growing safety helmet manufacturer specializing in premium head protection for the construction, arborist, utility, rescue, utility and climbing industries. We design and manufacture innovative, ANSI-certified safety helmets and a complete modular accessory ecosystem backed by factory-direct pricing, California-based fulfillment, and exceptional customer support.
Over the past few years, we've built a strong foundation for growth, including a professional Shopify website, Amazon storefront, industry-specific marketing, social media strategy, and a growing portfolio of innovative products. We're now looking for the right person to help us build and scale our sales organization.
Position Summary
We're looking for an energetic, organized, and self-motivated Inside Sales & Business Development Representative to generate new business, build lasting customer relationships, and help establish LAND's sales operation.
This role goes beyond selling products. You'll be responsible for organizing and managing the entire sales pipeline—from lead generation and prospecting to follow-up and closing—ensuring every opportunity is tracked, every customer receives timely follow-up, and no detail falls through the cracks.
Success in this role comes from building relationships, staying organized, communicating effectively, and following through consistently—not from hard selling.
Key Responsibilities
- Own and manage the complete sales pipeline, ensuring every lead is tracked, followed up, and progressed in a timely manner.
- Generate new business opportunities through phone calls, email outreach, LinkedIn, trade directories, industry research, trade shows, referrals, and other prospecting activities.
- Identify and contact distributors, dealers, contractors, municipalities, utility companies, tree care companies, rescue organizations, climbing facilities, and industrial customers.
- Follow up consistently on all leads generated through our website, Amazon, marketing campaigns, trade shows, referrals, and inbound inquiries.
- Build long-term relationships with customers through professional communication and exceptional customer service.
- Prepare quotations and assist customers throughout the sales process.
- Coordinate with internal teams regarding pricing, inventory, shipping schedules, and customer requirements.
- Develop and continuously improve sales processes to create an organized, efficient, and scalable sales operation.
- Document every customer interaction—including phone calls, emails, quotations, meetings, and follow-up activities—in our CRM, ensuring complete and accurate records.
- Ensure no sales opportunity is overlooked by maintaining a disciplined follow-up schedule and proactively re-engaging prospects.
- Gather customer feedback, monitor market trends, and communicate valuable insights to our product development team.
- Represent LAND professionally while building trust and delivering an outstanding customer experience.
Qualifications
- 2+ years of experience in Inside Sales, Business Development, Account Management, or B2B Sales.
- Excellent telephone communication and relationship-building skills.
- Outstanding written and verbal English communication skills.
- Highly organized with exceptional attention to detail.
- Experience using CRM software to manage leads, opportunities, and customer activities.
- Self-motivated with the ability to work independently while collaborating with a team.
- Experience selling industrial products, PPE, safety equipment, construction products, or technical products is a strong advantage.
What We're Looking For
We're looking for someone who is more than a salesperson—we're looking for a long-term team member who shares our values and wants to grow with the company.
The ideal candidate:
- Is naturally outgoing and genuinely enjoys talking with people.
- Is confident making outbound phone calls and building relationships with new customers.
- Possesses outstanding verbal and written communication skills and knows how to communicate professionally and effectively with different types of customers.
- Is highly organized and capable of managing the entire sales pipeline, ensuring every lead and follow-up is tracked and nothing falls through the cracks.
- Is proactive, self-motivated, and takes ownership of their work without needing constant supervision.
- Has exceptional attention to detail and consistently follows through on commitments.
- Thrives in a collaborative team environment and believes that the best results come from working together across departments.
- Demonstrates a strong work ethic, high ethical standards, honesty, integrity, and professionalism in every customer interaction.
- Shares our commitment to delivering exceptional customer service and building long-term partnerships.
- Is eager to learn, continuously improve, and grow alongside a rapidly expanding company.
What Success Looks Like
The ideal candidate doesn't simply respond to inquiries—they build relationships, create opportunities, and keep every prospect engaged.
Success means:
- Maintaining a healthy, well-organized sales pipeline.
- Ensuring every lead receives timely, professional follow-up.
- Building strong relationships that convert prospects into long-term customers.
- Continuously improving our sales processes and customer experience.
- Helping LAND become the preferred safety helmet supplier for contractors, distributors, dealers, and industrial organizations throughout North America.
Key Performance Indicators (KPIs)
- Complete 60–80 outbound calls per day (or as determined by business needs).
- Maintain 100% CRM documentation for calls, emails, quotes, meetings, and follow-up activities.
- Schedule qualified customer meetings, product demonstrations, or sales discussions each week.
- Generate new qualified sales opportunities every month.
- Respond to all inbound customer inquiries within one business day.
- Achieve agreed-upon sales, account growth, and customer retention goals.
Our Culture
At LAND, we're building more than a helmet company—we're building a team committed to innovation, integrity, and long-term success.
We value people who are:
- Customer-focused
- Honest and accountable
- Collaborative and supportive
- Organized and proactive
- Curious and continuously improving
- Passionate about creating great products and delivering outstanding service
Every team member is encouraged to contribute ideas, improve processes, and help us build a company we're all proud to be part of.
We believe great sales are built on trust, consistent follow-up, teamwork, integrity, and a genuine commitment to helping customers succeed.
Why Join LAND?
- Join a rapidly growing U.S. safety brand with significant expansion opportunities.
- Sell innovative, high-quality products backed by in-house R&D and continuous product development.
- Work with a company that values ideas, initiative, and continuous improvement.
- Be part of building the company's sales organization from the ground up.
- Competitive compensation with performance-based incentives.
- Opportunity for career advancement into Sales Management or Business Development leadership as the company grows.
- Work alongside a collaborative team dedicated to innovation, quality, and exceptional customer service.
Ready to Grow with Us?
If you're looking for more than just another sales job—and want to help build a growing company with innovative products, strong values, and a collaborative team—we'd love to hear from you.
Join LAND and help us become the preferred safety helmet supplier across construction, arboriculture, utilities, rescue, climbing, and industrial markets.
Pay: $54,000.00 - $80,000.00 per year
Work Location: In person
