Top 70 Customer service representative Jobs in Irvine, Ky

Customer Service Representative – Healthcare
Maximus —Richmond, KY
- $15 an hour
- Overtime
- HIPAA
- English
- Office
- Paid training
- Paid holidays
3d
Customer Relations Representative - State Farm Agent Team Member
Tim Green State Farm —Winchester, KY
- $40,000 - $60,000 a year
- Office
- Entry level
- Under 1 year
- Paid parental leave
- Paid holidays
Quick Apply
1d
Call Center Representative - Full Time - Winchester Operations
Peoples Exchange Bank —Winchester, KY
- $16.85 - $25.27 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
Customer Service Representative - Healthcare
Maximus —Winchester, KY
- $15 an hour
- Overtime
- HIPAA
- English
- Office
14h
Customer Service Associate - Temporary
Walgreens —Irvine, KY
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Support Associate
Vanguard Dominion —Richmond, KY
- $40,000 - $50,000 a year
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
6d
(McKee) Call Center Associate
HEALTH HELP INCORPORATED —McKee, KY
- From $15.04 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
(Richmond) Call Center Associate
HEALTH HELP INCORPORATED —Richmond, KY
- From $15.04 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Account Executive (Remote: Kentucky) Boyd, Rowan, and Montgomery Counties
Vitu, Inc. —Mount Sterling, KY
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Travel
- Commuter assistance
- Health savings account
Quick Apply
Client Service Representative Emergency
Advanced Animal Care —Richmond, KY
- $14 an hour
- Part-time
- Conflict management
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate I
Family Dollar —Irvine, KY
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Alan Walters - State Farm Agent —Winchester, KY
- $30,000 - $70,000 a year
- Full-time
- Office
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Associate I
Dollar Tree —Irvine, KY
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Big Lots —Richmond, KY
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Richmond, KY
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
3d
Automotive Business Development Consultant
Jack Burford Chevrolet, Inc. —Richmond, KY
- From $20 an hour
- Full-time
- Dealership
- Business development
- In-person
- Health insurance
- Dental insurance
Quick Apply
Lead CSR
Couche-Tard —Berea, KY
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Customer Service
Pizza Hut —Berea, KY
- Serving
- Cooking
- Quick service & fast food restaurant
Quick Apply
Lead CSR
Circle K —Berea, KY
- Overnight shift
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Customer Service Representative
Circle K —Berea, KY
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account

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Customer Service Representative – Healthcare

Maximus -
Richmond, KY

Apply Now

Job Details

Full-time
$15 an hour
3 days ago

Benefits

Paid training
Paid holidays
Health insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
401(k) matching
Employee discount
Flexible schedule

Qualifications

English
High school diploma or GED

Full Job Description

Location: On-site in Winchester, KY
Starting Pay: $15.00/hr. plus potential bonus opportunities
Schedule: Limited-Service Full-Time positions available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Make a Difference by Helping People Navigate Healthcare with Confidence

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:

Competitive Compensation:
$15.00/hr. base pay + 10% shift differential
Potential to earn additional bonus incentives for eligible employees increasing overall compensation
Comprehensive Insurance Coverage: Company-paid medical coverage
Tuition Reimbursement: Support for ongoing education and development
Future Planning: 401(k) with company match
Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
Work/Life Balance Support: Flexible schedules that meet your lifestyle
Career Growth: A supportive environment with development and promotional opportunities
Meaningful Work with Impact: No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
Calls are basic and routine.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Provides feedback when needed, provide input on call trends, processes, procedures, and training.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
Refer calls as required to CSR Lead
Maintain up-to-date knowledge of client regulations and policies
Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements:

High School diploma or equivalent with 6 months of customer service experience.
Must be able to speak and read English clearly, professionally and fluently.
Ability to work within established turnaround times
Must have excellent interpersonal skills and the ability to organize simultaneous tasks
Ability to work as a member of a team
Regular and predictable attendance is required
Must participate and certify in internal CCO training to begin this role.
Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
May be required to work overtime and scheduled holidays.
Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

Pay: $15.00 per hour

Benefits:

401(k)
Flexible schedule

Work Location: In person

Apply Now

Refine Your Search

customer service representative jobs in irvine, ky

Customer Service Representative – Healthcare

Customer Relations Representative - State Farm Agent Team Member

Call Center Representative - Full Time - Winchester Operations

Customer Service Representative - Healthcare

Customer Service Associate - Temporary

Customer Support Associate

(McKee) Call Center Associate

(Richmond) Call Center Associate

Account Executive (Remote: Kentucky) Boyd, Rowan, and Montgomery Counties

Client Service Representative Emergency

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service Associate

Pharmacy Customer Service Associate

Automotive Business Development Consultant

Lead CSR

Customer Service

Lead CSR

Customer Service Representative

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