Top 647 Customer advocate Jobs in Irvine Ca

Customer Success Specialist
ALTO USA LLC —Orange County, CA
- $70,304 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Non-Profit Brand Ambassador
Oneiro Outreach —Fullerton, CA
- $700 - $1,000 a week
- Full-time
- Hospitality
- Sales
- Customer service
- Professional development assistance
- Opportunities for advancement
Quick Apply
Clinic Scheduler: HHC NB 510 General Surgery
Hoag Health System —Newport Beach, CA
- Surgery
- High school diploma or GED
- 1 year
2d
Registration Representative PD
Saddleback Memorial Medical Center —Laguna Hills, CA
- $23 an hour
- 8 hour shift
- Customer service
- Computer literacy
- Medical office experience
- Health insurance
8d
Registration Representative - Nights
Orange Coast Memorial Medical Center —Fountain Valley, CA
- $22.50 - $31.57 an hour
- Full-time
- Spanish
- Hospital
- Medical office experience
- Health insurance
Customer Service Representative II (M-F 5:00am-1:30pm)
Niagara Bottling —Diamond Bar, CA
- $24.59 - $32.58 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
7d
Receptionist
Law Offices of Samer Habbas & Associates, P.C. —Irvine, CA
- From $23 an hour
- Full-time
- Google Workspace
- High school diploma or GED
- 1 year
Quick Apply
Client Relations Specialist - CA FMS
Maxim Healthcare —Orange, CA
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- High school diploma or GED
- Case management
- Profit sharing
- Commuter assistance
Quick Apply
Patient Care Coordinator
AltaMed Health Services Corporation —Santa Ana, CA
- $25.00 - $31.03 an hour
- Full-time
- Background check
- Spanish
- Sales
- 403(b) matching
- Paid holidays
13d
Customer Advocate (Monday to Friday 8:00am to 5:00pm)
Glidewell Dental —Irvine, CA
- $22.84 - $26.00 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
Overnight Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Huntington Beach, CA
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Assembler I
Beta Bionics, Inc. —Irvine, CA
- $19 an hour
- Evening shift
- English
- Warehouse
- Manufacturing
Recruiter Trainee
Maxim Healthcare —Orange, CA
- $26.20 an hour
- Full-time
- Marketing
- Customer service
- Office
- Profit sharing
- Paid training
Quick Apply
9d
Client Advocate
greenpath, inc. —Irvine, CA
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Weekend Admissions Coordinator
Villa Valencia Healthcare Center —Laguna Hills, CA
- From $25 an hour
- Part-time
- Skilled nursing facility
- High school diploma or GED
- In-person
- Paid holidays
- Disability insurance
Quick Apply
7d
Cashier, South Coast Plaza
Hermès Paris —Costa Mesa, CA
- $25 - $27 an hour
- Full-time
- Organizational skills
- Communication skills
- Ability to lift 25 pounds
- Profit sharing
- Paid parental leave
Driver
Tax Relief Advocates —Irvine, CA
- $23 - $25 an hour
- Full-time
- CDL B
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
14d
Assembler I - Weekend Swing Shift
Beta Bionics, Inc. —Irvine, CA
- $19 an hour
- Evening shift
- English
- Warehouse
- Manufacturing
School Age Assistant Teacher
Catalyst Family Inc. —Tustin, CA
- $16.90 - $24.12 an hour
- Part-time
- Bilingual
- Classroom
- CPR Certification
- Paid holidays
- 401(k)
Quick Apply
14d
Library Specialist
City of Mission Viejo, CA —Mission Viejo, CA
- $21.48 - $34.43 an hour
- Temporary
- Microsoft Outlook
- Computer literacy
- Writing skills
7d

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Customer Success Specialist

ALTO USA LLC -
Orange County, CA

Quick Apply

Job Details

$70,304 a year

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Cell phone reimbursement
Family leave
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

In-person customer service
Managing clients in a customer support role
Driver's License
Retail store experience
Client services experience within retail industry

Full Job Description

This is a hybrid role that requires candidates to live in the listed market.

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a critical part of ALTO’s victim advocate service and serves as the primary point of contact for an assigned district of stores, supporting multiple retailers. The ALTO solution is an innovative new approach in addressing retail theft and store/community safety. This is a hands-on, field-based position that will work closely with local Law Enforcement agencies and work collaboratively with the ALTO Legal staff and other members of the Operations team to create safer stores and communities. This role will report to the Regional Operations Manager and/or Director of Operations.

A candidate with proven retail customer service skills, a collaborative and innovative mindset and an eye for detail. A strong work ethic and drive is required. Prior retail customer service experience is required. Loss Prevention / Asset Protection/ Investigative experience is of value but not required.

All roles at ALTO US include the following Benefits package to ensure all employees are set up for success, both at work, and in their lives:

100% coverage for Employee’s Medical, Dental, and Vision
Retirement Savings – 401K plus employer matching
Short and Long Term Disability
Life Insurance
Generous vacation, holidays, and family leave benefits
Mobile phone reimbursement plan
Mileage reimbursement per IRS guidelines
Work from Home Reimbursement
Innovative work environment in a multinational company

Role Qualifications:

Associate degree, and/or a minimum of one year of retail customer service experience.
Self-driving work ethic with a focus on precision, and details.
Must have a dynamic, high-energy personality and passion to serve clients that creates a positive impact in the community while improving store safety.
Excellent presentation and communication skills.
Enjoys working with others.
Energized by change and variety.
Able to build partnerships.
Role requires being able to spend majority of workday standing/on your feet.
Dependable transportation required.
Valid Driver License required.
Must successfully obtain the ALTO reimbursed Loss Prevention Qualified (LPQ) certification within the first year of employment.

Role Responsibilities:

Build collaborative relationships with peers and clients to include retailers, law enforcement and prosecutors.
Drive store reporting of criminal activity utilizing the client’s reporting system and /or the ALTO app.
Demonstrate support for the client’s Asset Protection policies and procedures.
Responsible for visiting multiple stores per day/week, with the purpose of building strong relationships with store management, collecting police reports, evidence, and CCTV footage.
Serve as the reliable point of contact for assigned clients/stores to establish a strong business relationship
As the liaison between stores, customer AP/LP Team, and the ALTO Legal Team, you will be responsible for following up on all active cases/events. Follow-up on all external theft/criminal investigations
Case building of habitual offenders targeting multiple store locations (which includes obtaining police reports, CCTV footage, subject descriptions, witness statements, etc.)
Assist Legal Team and Law Enforcement partners with coordinating photo line-ups, evidence collection, etc. as needed
Case building with other CSS’s (across district boundaries) with the objective of tracking & identifying repeat offenders and addressing store safety issues impacting the market.
Lead Store Safety Partnership Meetings with Law Enforcement for assigned stores
Interact with multiple levels of retailers Operations and AP/LP Leadership on a continuous basis
Provide in-person training on our technology platform
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Assists leadership in implementation and rollouts of special projects as needed Strong computer skills to include, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook/Email

ALTO believes that success in this position will also require the following, aligned with ALTO’s cores values:

Passion to be part of a growing team
High ethical standards
Flexibility and adaptability to rapid change
Tenacity and determination
Ability to manage simultaneous projects, as well as effectively delegate work
Strong business acumen
Self-motivated and proactive personality

The employer is an "equal opportunity employer." The employer will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, sexual orientation, or sex.

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Refine Your Search

customer advocate jobs in irvine ca

Customer Success Specialist

Non-Profit Brand Ambassador

Clinic Scheduler: HHC NB 510 General Surgery

Registration Representative PD

Registration Representative - Nights

Customer Service Representative II (M-F 5:00am-1:30pm)

Receptionist

Client Relations Specialist - CA FMS

Patient Care Coordinator

Customer Advocate (Monday to Friday 8:00am to 5:00pm)

Overnight Guest Service Agent - Full Time

Assembler I

Recruiter Trainee

Client Advocate

Weekend Admissions Coordinator

Cashier, South Coast Plaza

Driver

Assembler I - Weekend Swing Shift

School Age Assistant Teacher

Library Specialist

I want to receive the latest job alert for customer advocate in irvine ca

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