Top 4764 Customer experience manager Jobs in Irvine Ca

General Sales Manager - Packout & Restoration
Dry-Out Medics —Anaheim, CA
- From $85,837.30 a year
- Full-time
- Sales
- Inventory management
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Fabrication Project Manager
AKJOHNSTON Group —Anaheim, CA
- From $90,000 a year
- Full-time
- Background check
- Up to 50% travel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Sales Support Lead
UCI, Inc. —Irvine, CA
- From $80,000 a year
- Full-time
- Customer service
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sales Coaching Lead
UCI, Inc. —Irvine, CA
- From $75,000 a year
- Full-time
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Director, Business Development & Deal Lead
Veritone Corp —Irvine, CA
- $140,000 - $150,000 a year
- Full-time
- 8 years
- Senior level
- Leadership
- Health insurance
- Paid time off
Quick Apply
Branch Manager
PINE ENVIRONMENTAL SERVICES LLC —Fountain Valley, CA
- $100,000 - $115,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Paid holidays
- Health insurance
Project Manager - Commercial HVAC Service
Riddle Recruitment —Anaheim, CA
- $80,000 - $125,000 a year
- Full-time
- Hybrid work
- Construction site
- Mid-level
- Business development
- Paid holidays
- Disability insurance
Quick Apply
Store Manager, Newport Beach
Hill House Home —Newport Beach, CA
- From $80,000 a year
- Weekends as needed
- 7 years
- Merchandising
- Bachelor's degree
4d
OTA America - Freight Forwarding Operation Coordinator/Manager - LAX [KOREAN REQUIRED]
OTA AMERICA INC —Cerritos, CA
- $50,000 - $100,000 a year
- 8 hour shift
- Microsoft Outlook
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Engineering Manager
Aptiv —Orange, CA
- $120,000 - $160,000 a year
- Full-time
- 3 years
- Mentoring
- In-person
- Health insurance
- Paid time off
Quick Apply
5d
Service Supervisor – California
Trumpf —Costa Mesa, CA
- $94,090 - $133,024 a year
- Full-time
- Engineering
- Microsoft Office
- Travel
Assistant Tax Credit Property Manager
Eenhoorn —Anaheim, CA
- $26 - $28 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
2d
Assistant Tax Credit Property Manager
Eenhoorn —Anaheim, CA
- $26 - $28 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
2d
Business Development Manager
QLI FITNESS EQUIPMENT —Paramount, CA
- $65,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid holidays
Quick Apply
12d
Landscape Maintenance Account Manager
Mariposa Landscapes, Inc. —Santa Ana, CA
- $80,000 - $95,000 a year
- Full-time
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Sr. Manager, Marketing
Simple Science Inc. —Costa Mesa, CA
- $125,000 - $140,000 a year
- Full-time
- Writing skills
- Research
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
HVAC Territory Manager
Ferguson Enterprises, LLC —Anaheim, CA
- $75,000 - $100,000 a year
- Full-time
- Residential
- Organizational skills
- Senior level
- Paid parental leave
- Health insurance
Kitchen Manager
The Cheesecake Factory —Huntington Beach, CA
- $70,400 - $72,500 a year
- Email
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
12d
SENIOR MANAGER, DIVISION OPERATIONS
The Management Trust —Irvine, CA
- $70,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Health savings account
- Health insurance
Quick Apply
Product Development Manager
AC Infinity Inc. —Walnut, CA
- $80,000 - $100,000 a year
- Full-time
- 5 years
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
3d

I want to receive the latest job alert for customer experience manager in irvine ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near irvine ca

General Sales Manager - Packout & Restoration

Dry-Out Medics -
Anaheim, CA

Quick Apply

Job Details

Full-time
From $85,837.30 a year
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Employee discount
Professional development assistance
Flexible schedule
Referral program

Qualifications

Objection handling (sales technique)
Customer communication
Operational analysis
Strategic goal setting
Water damage restoration
Sales
Restoration industry experience
In-person customer service
Business analysis
Process design
Team development
Job order costing
Flood restoration
Coordinating with insurance clients
Leading team collaboration initiatives
Managing projects
Financial performance measurement
Operational excellence initiatives
Process improvement planning
Business operations
Sales leadership
Crew management
Process management
Senior leadership
Team building

Full Job Description

Job Overview

We are seeking an experienced, dynamic and strategic Restoration & Pack Out - General Manager to lead and grow our Pack Out divisions operations and sales with energy and precision.

This is a division-building leadership position—not simply a crew supervisor role. The right candidate must understand the complete pack-out process, have solid sales experience, and know how to confidently sell both restoration and pack-out services.

You will develop crews, improve operations, drive sales, and ensure completed work is thoroughly documented and properly billed In this pivotal role, you will oversee the entire packout division, driving operational excellence, fostering a high-performance team, and ensuring exceptional customer service. Your leadership will be instrumental in streamlining processes, managing financial performance, and cultivating business growth through innovative strategies and data-driven decision making. This is an exciting opportunity for a motivated leader to make a significant impact in a fast-paced environment dedicated to restoring and protecting client assets.

Responsibilities

Lead, train and manage all aspects of the packout and restoration operations, ensuring efficiency, quality, and safety standards are met consistently.
Develop and implement strategic plans to expand business opportunities, improve operational workflows, and enhance customer satisfaction.
Oversee profit & loss analysis, budgeting, and financial management to maximize profitability while maintaining high service standards
Inspect potential projects and sell restoration and pack-out services.
Oversee pack-outs, inventory, cleaning, storage, and pack-backs.
Build relationships with homeowners, plumbers, contractors, adjusters, and referral partners.
Manage project timelines, resource allocation, and process improvements to ensure timely completion of restoration projects.
Foster a culture of continuous improvement through lean management principles, process optimization, and team development initiatives
Collaborate with executive-level teams to align operational goals with overall business objectives and growth strategies.
Maintain excellent customer service standards by addressing client concerns promptly and ensuring high-quality project delivery.
Drive business development efforts by identifying new markets, building relationships with clients, and expanding service offerings.

Requirements

Proven management experience within restoration services or related industries with supervisory responsibilities.
Ability to inspect projects, present services, overcome objections, and close jobs.
Proven experience managing crews and multiple active projects.
Strong working knowledge of insurance billing.
Confident communication with homeowners and insurance professionals.
Organized, accountable, hands-on, and capable of building a growing division.
Understanding of job costing, margins, documentation, and production efficiency.
Confident communication with homeowners and insurance professionals.
Organized, accountable, hands-on, and capable of building a growing division.
Demonstrated success in project management, process improvement, and operational efficiency initiatives.
Exceptional leadership skills with experience managing large teams at an executive or managerial level.
Excellent communication skills for effective team leadership and client interactions.
Ability to develop strategic plans that align with business goals while fostering team development and experience implementing process improvements.
Customer-focused mindset with a track record of delivering outstanding service experiences.

Compensation & Growth

This position offers a strong base salary plus performance-based earning potential. Compensation will depend on restoration experience, sales ability, leadership, Xactimate knowledge, and proven results.

For the right person, this is an opportunity to take real ownership, join the leadership team, and build a major division within a growing restoration company.

Pay: $85,837.30 - $98,919.49 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in irvine ca

General Sales Manager - Packout & Restoration

Fabrication Project Manager

Sales Support Lead

Sales Coaching Lead

Director, Business Development & Deal Lead

Branch Manager

Project Manager - Commercial HVAC Service

Store Manager, Newport Beach

OTA America - Freight Forwarding Operation Coordinator/Manager - LAX [KOREAN REQUIRED]

Engineering Manager

Service Supervisor – California

Assistant Tax Credit Property Manager

Assistant Tax Credit Property Manager

Business Development Manager

Landscape Maintenance Account Manager

Sr. Manager, Marketing

HVAC Territory Manager

Kitchen Manager

SENIOR MANAGER, DIVISION OPERATIONS

Product Development Manager

I want to receive the latest job alert for customer experience manager in irvine ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected