Top 2520 Member services representative Jobs in Irvine Ca

Patient Service Rep - Bilingual (CM)
Share Ourselves —Costa Mesa, CA
- $22.00 - $24.45 an hour
- Overtime
- Microsoft Word
- Spanish
- Microsoft Outlook
- 403(b) matching
- Health savings account
Quick Apply
3d
Title Assistant - Irvine, CA
Anywhere Real Estate —Irvine, CA
- Full-time
- Sales
- Word processing
- Basic math
Site Coordinator
Catalyst Family Inc. —Tustin, CA
- $25.90 - $38.85 an hour
- Full-time
- Background check
- Classroom
- Childcare
- Health savings account
- Health insurance
Quick Apply
Transportation Associate
MSI —Orange, CA
- $22 - $25 an hour
- Overtime
- Microsoft Outlook
- Office
- Administrative experience
- Disability insurance
- Health insurance
Temporary Medical Collections Representative
University of California, Irvine —Anaheim, CA
- $26.58 - $37.75 an hour
- Temporary
- Background check
- English
- Research
- Paid holidays
- Health insurance
On-Site Customer Service Representative - Mission Viejo, CA
Sharecare —Mission Viejo, CA
- $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Customer Enrollment Representative
Confidencial —Anaheim, CA
- $3,950 - $4,800 a month
- Full-time
- Sales
- In-person
- Reliable transportation
Quick Apply
3d
Customer Service Representative - $22/hr
Rapid Response Monitoring —Corona, CA
- $22 an hour
- Part-time
- Background check
- Pass drug screening
- Residential
- Wellness program
- Health insurance
Quick Apply
8d
Member Services Representative
Astiva Health —Orange, CA
- $24 - $29 an hour
- Full-time
- Background check
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Member Services Representative
Crunch - SIR Fitness LLC. —Tustin, CA
- $16.90 - $18.00 an hour
- Full-time
- CPR Certification
- Entry level
- AED Certification
- Employee discount
- Gym membership
Quick Apply
Medical Receptionist
Acuity Eye Group —Costa Mesa, CA
- $23 - $25 an hour
- Full-time
- Microsoft Word
- OSHA
- HIPAA
Quick Apply
Patient Office Representative II
City of Hope —Newport Beach, CA
- $22.07 - $28.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Member Services Representative
SUPREME FITNESS GROUP —Santa Ana, CA
- $16.90 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Admissions Rep III: Irvine Registration
Hoag Health System —Irvine, CA
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
Customer Service Representative
BIO-MEDICAL SERVICES, INC —Irvine, CA
- From $27 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Patient Services Representative, Edinger Pediatrics
CHOC Children's —Fountain Valley, CA
- $23.00 - $32.88 an hour
- Full-time
- Spanish
- Word processing
- BLS Certification
1d
Guest Service Representative
Nothing Bundt Cakes #28 —Tustin, CA
- $20 an hour
- Part-time
- Bakery
- 16+ years old
- Computer skills
Quick Apply
Admitting Representative, Admitting Per Diem
CHOC Children's —Orange, CA
- $23 - $24 an hour
- Part-time
- Microsoft Excel
- Customer service
- BLS Certification
Scheduling Specialist
MemorialCare Medical Foundation —Irvine, CA
- $22.50 - $31.57 an hour
- 8 hour shift
- Customer service
- BLS Certification
- Mid-level
- Health insurance
7d
Front Desk Associate / Hospitality
FirstService Residential —Irvine, CA
- $21 - $22 an hour
- Overtime
- Background check
- Basic math
- Residential
- Health savings account
- Paid holidays
Quick Apply

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Patient Service Rep - Bilingual (CM)

Share Ourselves -
Costa Mesa, CA

Quick Apply

Job Details

Part-time | Full-time
$22.00 - $24.45 an hour
3 days ago

Benefits

403(b) matching
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
403(b)
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

Spanish
Customer communication
Confidential information handling
Electronic health records (EHR) management
Basic math
English
Dental terminology
Working with individuals from diverse cultural backgrounds
Quality data entry
Customer data entry

Full Job Description

We have immediate Bilingual Patient Service Rep/Front Desk openings at our Costa Mesa clinic for the following shifts:

1 Full Time position, Monday - Friday schedule 11:45am - 8:15/8:30 pm
1 Full Time position, Tuesday - Friday schedule 10:00a,m - 6:30pm & Saturday 7:45 am - 4:30pm
1 Part Time position, Mon - Fri 5:00pm - 8:15/8:30 pm & Saturday 8:30am - 5:00pm (Total 24 - 26 hours / week)

Regular attendance and on-time arrival are conditions of retention in this position.

Qualified candidates must be bilingual in English and Spanish and have some front desk/customer service experience in a healthcare setting (Medical, dental, BH, etc). The right candidate will be friendly, bubbly, punctual and most importantly, a team player!

JOB SUMMARY:

The Patient Service Representative (PSR) position is the ambassador of the patient greeting and ensures a positive, welcoming Share Ourselves Experience. The PSR is assigned to the front desk duties and data entry for patients checking in to include collection of patient fee’s. This position assists patients with customer service, clinic visit inquiries and works to resolve patient issues while escalating to leadership when necessary. The PSR sets appointments for multiple patient service lines and answers questions as related. The PSR completes outbound calls for appointment reminders and/or re-scheduling appointments, checks patient messages and returns call/replies timely.

RESPONSIBILITIES

Welcomes patients and visitors with a positive professional greeting ensuring they have a warm welcome and know that you are there to help.
Effectively manage the patient check-in process from start to finish to include identification verification, update or confirm demographics and insurance information, and ensure appropriate patient and/or compliance forms are provided and completed accurately.
Collects and maintains patient registration and utilization data for reporting.
Ensure patient information is entered into the Electronic Health Record (EHR) system accurately and in a timely manner.
Ensures proactive approach to customer service by answering patient questions and listening to patient’s concerns/issues, taking ownership of solutions, and is able to accurately identify patient needs through involvement of leadership in resolving complex issues.
Gathers third party payment information and records charges
Ensures that each patient is offered and advised of the sliding fee scale.
Explains payment policy/billing procedures, and patient financial responsibility
Collects and receives patient fees, including patient insurance co-payments, co-insurance, deductibles, prior balances, and sliding fee payments.
Balances daily monies and receipts, and ensures accuracy of batch summaries with 100% accuracy. Follows Share Ourselves Accounting policy and procedures as it relates to collecting and handling cash.
Keeps patient appointments on schedule by notifying provider of patients’ arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Tracks no-shows report in the EHR system.
Completes daily patient chart prep
Perform general clerical duties, i.e., scanning information, tracking data, receiving and sorting correspondence and packages in an accurate and efficient manner.
Contributes to tracking reports and analyses requested by supervisor.
Work in collaboration with other members of the health care team in order to ensure patients receive timely care.
Maintains the patient waiting area and keeps the area organized and tidy.
Completes all administrative duties and other duties as assigned by supervisor.
Works overtime if requested and authorized

QUALIFICATIONS and EDUCATION:

One (1) year of healthcare office (medical, dental, behavioral health or optical) experience including electronic health records system. Community clinic, medical group or FQHC setting experience is highly preferred.
Must have excellent customer service ability, good energy and a positive attitude.
Ability to complete basic math and has accurate cash handling skills.
Bilingual in English and Spanish required. Proficient in English and Spanish for both verbal and written communication, including use of basic medical and/or dental terminology.
Ability to receive instruction and multi-task while working in a fast-paced environment
Strong computer skills, proficiency in data entry and Microsoft programs such as Word, Excel, Outlook and Internet Explorer.
Excellent written, interpersonal and verbal communication skills.
Demonstrated “detail-approach” to administration and organization
Ability to work with a wide variety of people from different backgrounds and cultures
Ability to maintain high level of confidentiality

*************************************************

What do we offer? A competitive salary and a generous benefits package for our full time team members which includes Health Insurance options covered at 100% or 90% of cost for team members and 50% for eligible dependents; We have group Medical, Dental and Vision, Flexible Spending Accounts, Basic Life insurance/AD &D, Voluntary Life Options, Long Term Disability, 403b Retirement Plan with employer match, Employee Assistance Program, Global Travel Assistance, Supplemental Accident, Critical Illness and Hospitalization plans offered offered, Tuition Reimbursement, Paid Holidays, Paid Vacation and Sick Days.

Part Time team members benefits include; 403b Retirement Plan with employer match, and paid sick days

All qualified candidates will be subject to an employment/criminal background check and must be able to provide proof of required Immunizations for healthcare facility. We will provide vaccines to new employee's if needed at no cost.

JOBREQ# 202606PSRCMA1FT 202602PSRCMA2FT 202606PSRCMA3FT 202606PSRCMA1PT 202606PSRCMA2PT

Pay: $22.00 - $24.45 per hour

Benefits:

403(b)
403(b) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Pet insurance
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

Are you interested in Full Time, Part Time or Either?

Experience:

healthcare: 1 year (Preferred)

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in irvine ca

Patient Service Rep - Bilingual (CM)

Title Assistant - Irvine, CA

Site Coordinator

Transportation Associate

Temporary Medical Collections Representative

On-Site Customer Service Representative - Mission Viejo, CA

Customer Enrollment Representative

Customer Service Representative - $22/hr

Member Services Representative

Member Services Representative

Medical Receptionist

Patient Office Representative II

Member Services Representative

Admissions Rep III: Irvine Registration

Customer Service Representative

Patient Services Representative, Edinger Pediatrics

Guest Service Representative

Admitting Representative, Admitting Per Diem

Scheduling Specialist

Front Desk Associate / Hospitality

I want to receive the latest job alert for member services representative in irvine ca

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