Top 252 technical support Jobs in irvine ca

Technical Support Specialist, Level II - On-Site in Huntington Beach
CAL IT Group —Huntington Beach, CA
- $25 - $35 an hour
- Full-time
- Management
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
13d
AI Tool & IT Coordinator
Grid Infrastructure Solutions —Irvine, CA
- From $68,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Support (Tech)
Beyond Bancard —Orange, CA
- $55,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Administrative and Customer Service Assistant (Dental Experience)
Osteon Medical —Irvine, CA
- $55,000 - $60,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Network Support Engineer II
Brea Networks, LLC —Brea, CA
- From $75,000 a year
- Full-time
- Background check
- 5 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Skyward IT —Laguna Niguel, CA
- $22 - $28 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
IT TECHNICAL SUPPORT TECHNICIAN
Peraton —Irvine, CA
- $51,000 - $82,000 a year
- 8 hour shift
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Desktop Support Technician
NTT Ltd —Irvine, CA
- $28.00 - $31.50 an hour
- Temporary
- Mid-level
- Microsoft Office
- 3 years
- Health savings account
- AD&D insurance
MacOS IT Support
Briviant Inc. —Irvine, CA
- $24 - $30 an hour
- Part-time
- Hybrid work
- Mid-level
- Analysis skills
- Computer networking
- Health insurance
- Dental insurance
Quick Apply
2d
Technical Support
Big Cart Corporation DBA Avycon —Irvine, CA
- $18 - $22 an hour
- Full-time
- Background check
- Computer literacy
- Research
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
phenox Inc —Irvine, CA
- $30 - $38 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Research
- Health savings account
- Health insurance
Quick Apply
Desktop Support Analyst
Cognizant —Costa Mesa, CA
- $60,000 - $83,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Technical Support Representative
Industry Istanbul —Irvine, CA
- Research
- High school diploma or GED
- Communication skills
IT Support Specialist I
Ware Malcomb —Irvine, CA
- $24.04 - $28.85 an hour
- Full-time
- Spanish
- Office
- Bachelor's degree
Quick Apply
17h
IT Technician (Field)
Cal Tech Services Inc —Irvine, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
IT Assistant
Cat Exteriors —Anaheim, CA
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
12d
Help Desk Coordinator (Dispatch & Operations)
OnCall IT, Inc. —Irvine, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply
5d
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $29.38 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
7d
Implementation Specialist
DentalXChange —Irvine, CA
- $24 - $26 an hour
- Remote
- Computer literacy
- Mid-level
- Product management
- Paid jury duty
- Paid holidays
Quick Apply
IT Support Specialist (Part-Time)
24 Carrots Catering & Events —Costa Mesa, CA
- Part-time
- Mid-level
- Office
- Windows
Quick Apply

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technical support jobs near irvine ca

Technical Support Specialist, Level II - On-Site in Huntington Beach

CAL IT Group
Huntington Beach, CA

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Job Details

Full-time
$25 - $35 an hour
13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Professional development assistance
Volunteer time off
Referral program
Paid sick time

Qualifications

Customer communication
Spreadsheets
Coaching
Word embeddings
Driver's License
Mentoring
Networking equipment (troubleshooting support)
Productivity software

Full Job Description

CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist, Level II.

You will install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy, enjoy supporting end users, and looking to learn new technologies in a fast-paced environment, we’d like to meet you! To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions and be able to communicate clearly both verbally and written. You should be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. This is a great opportunity to expand your IT knowledge with a fast-growing IT Service Provider!

Responsibilities:

Provide on-site and remote end user support with focus on client satisfaction, quality customer service, technical expertise
Provides Windows and MAC Support, provisioning new users in both application and hardware, troubleshooting network connectivity issues, installing operating systems, installing applications, system imaging and system migration
Perform mid-level network diagnostics and repairs as directed and under the supervision of senior level technicians
Assist with regular proactive monitoring of client backup / data recovery operations
Professionally document all work performed and submit accurate timecards on a daily basis
Providing escalation support and mentoring the Technical Support Team, communicating and adhering to new procedures, policies and goals
Delegating tasks and achieving daily, weekly, and monthly goals
Monitoring call and ticket queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures
Establishing, recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services
Creating, maintaining, and improving Autotask checklists/templates and IT Glue Documentation
Auditing customer accounts to ensure accuracy of information
Handling escalated issues from customers
Analyzing existing operations and scheduling training sessions and meetings to discuss improvements
Updating work schedules and performing troubleshooting as required
Motivating staff and creating a space where they can ask questions and voice their concerns
Managing and participating in the on-call schedule

Requirements:

3-5 Years’ Experience in a similar role
Bachelor Degree or College Diploma in a relevant field preferred
MSP experience a plus
CompTIA Network+ (or similar) certification or equivalent experience
Excellent communication skills with a strong customer focus
Excellent technical, diagnostic, and troubleshooting skills
Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
Dynamic, energetic, motivated, positive outlook Skilled in a computerized work environment utilizing Microsoft Office, specifically Word and Excel
Ability to work with minimal supervision Team player with good interpersonal skills
Good understanding of Networking including Switches, Routers, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, Latency, VoIP, QoS
Possess valid and clear drivers’ license and have access to a good working car and/or other form of reliable transportation as required
Ability to participate in after hours on-call rotation

Compensation/Benefits:

Ten paid holidays per year
Paid time off
Paid Sick time
401(k) with matching
Health insurance
Dental insurance
Vision insurance
Volunteer time off
Casual work environment
Cell phone reimbursement
Professional development assistance
Referral program

Apply Now

Refine Your Search

technical support jobs in irvine ca

Technical Support Specialist, Level II - On-Site in Huntington Beach

AI Tool & IT Coordinator

Customer Support (Tech)

Administrative and Customer Service Assistant (Dental Experience)

Network Support Engineer II

IT Help Desk Technician

IT TECHNICAL SUPPORT TECHNICIAN

Desktop Support Technician

MacOS IT Support

Technical Support

Customer Service Representative

Desktop Support Analyst

Technical Support Representative

IT Support Specialist I

IT Technician (Field)

IT Assistant

Help Desk Coordinator (Dispatch & Operations)

Help Desk Support Representative

Implementation Specialist

IT Support Specialist (Part-Time)

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