Top 2301 Administrative supervisor Jobs in Irving, Tx

Customer Service Supervisor
Optum —Dallas, TX
- $49,700 - $88,800 a year
- Overtime
- Remote
- Microsoft Word
- 18 years or older
- Microsoft Outlook
- On-the-job training
17h
Logistics Supervisor
BAE Systems Inc. —Dallas, TX
- $75,254 - $127,930 a year
- Full-time
- Oracle
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
Operations Supervisor - Distribution
DHL —Irving, TX
- $62,500 - $82,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
12d
Supervisor Network Operations Control (NOC) Customer Planning
Southwest Airlines —Dallas, TX
- $98,650 - $109,600 a year
- Extended hours
- 18 years or older
- Computer literacy
- English
- Health insurance
- 401(k) matching
1d
Health & Community Navigator Supervisor
McKesson —Irving, TX
- $73,300 - $122,100 a year
- Hybrid work
- 6 years
- Computer literacy
- Mid-level
6d
Distribution Supervisor
McKesson —Fort Worth, TX
- $60,200 - $100,400 a year
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Wellness program
- Employee stock purchase plan
Receiving Supervisor
Thompson Pipe Group —Grand Prairie, TX
- $75,000 - $90,000 a year
- Full-time
- ERP systems
- Mid-level
- Ability to climb stairs
- Profit sharing
- Paid training
HIM Supervisor
UT Southwestern —Dallas, TX
- Supervising experience
- Business Administration
- Senior level
- Health insurance
- Retirement plan
Dispatch Supervisor
SEKO Logistics —Dallas, TX
- $63,700 - $90,950 a year
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Mid-level
- Paid jury duty
- Health savings account
6d
Customer Success Supervisor - Signature - Dallas, TX
UPS —Coppell, TX
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
14d
Production/Demand Planner Supervisor
Siemens —Grand Prairie, TX
- $100,603 - $172,462 a year
- Full-time
- Research
- Mid-level
- 3 years
Supervisor, Global Data Center Services
AIT Worldwide Logistics, Inc. —Coppell, TX
- $76,220 - $148,690 a year
- Online Application
- Remote
- Marketing
- Mid-level
- Business Administration
- Paid parental leave
- Health savings account
Customer Service Coordinator (Supervisor)
Prolec GE Waukesha, Inc. —Dallas, TX
- $104,000 - $110,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
Front Desk Supervisor
Omni Hotels & Resorts —Irving, TX
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Warehouse Supervisor
Scan Global Logistics —Irving, TX
- $34 - $36 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Dock Supervisor
Old Dominion Freight Line —Irving, TX
- Full-time
- Customer service
- Mid-level
- Forklift
- Wellness program
- Disability insurance
Supervisor – Inbound Logistics
Siemens —Fort Worth, TX
- $128,520 a year
- Overtime
- Mid-level
- Residential
- Supervising experience
4d
Shipping Supervisor - 2nd Shift
Siemens —Grand Prairie, TX
- $67,544 - $115,790 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
7d
Operations Supervisor Trainee
FedEx Freight —Irving, TX
- From $29.48 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
9h
Warehouse Supervisor - 1st Shift
VISTAR —Arlington, TX
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Employee stock purchase plan
- Health insurance
11d

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Customer Service Supervisor

Optum -
Dallas, TX

Apply Now

Job Details

Full-time
$49,700 - $88,800 a year
17 hours ago

Benefits

On-the-job training

Qualifications

Microsoft Word
Performance monitoring
Customer communication
Microsoft Outlook
Managing teams in a customer support role
Spreadsheets
Coaching
Word embeddings
Frontline customer support management
High school diploma or GED
Team development
Key Performance Indicators
Supervising experience
Team management
Healthcare privacy protection
Mentoring
Data entry
Data-driven problem-solving
Microsoft Outlook Calendar
Call center management
Staff development
Excel data analysis

Full Job Description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

The Customer Service Supervisor position is responsible for managing call center agents toward meeting contractual service obligations. We schedule for a variety of clinics and providers affiliated with public health systems and are often the first point of contact between the provider and their patients. Our agents are well versed in many provider types including Pediatrics, Internal Medicine, Women's Health, specialty services and the list goes on. We take extreme pride in providing the ultimate patient experience for the clinics we serve.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm MST. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule during normal business hours.

Primary Responsibilities:

This position is responsible for planning, organizing, directing and leading a team of customer service agents to support providers
Responsible for managing the scheduling and attendance of his / her team
Interviews and screens applicants
Monitor all Real-Time and Intra-Day activities to ensure operational goals are met
Accurately track and manage contact center schedule adherence
Prepare daily / weekly / monthly and ad hoc reports and distribute to Management
Analyze past call volume, interval arrival patterns and staffing patterns and provide monthly and other long-range forecasts consisting of required staffing levels to ensure service goals are met
Effective communication with Team, staff, and all divisions necessary to your role

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age OR older
2+ years of customer service experience within a call center environment
1+ years of supervisory / manager experience in a call center environment
Experience with managing direct reports, mentoring & coaching
Experience with monitoring and driving key performance indicators within a contact / call center
Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables), and Microsoft Outlook (email and calendar management)
Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm MST from Monday - Friday

Preferred Qualifications:

Medicaid OR medical billing experience
Quality Assurance experience
Experience in working with HIPAA guidelines
Experience in working with telephony systems
Familiarity with online systems to manage / monitor process flow (i.e., iNterchange)

Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

Strong analytical and mathematical skills to collect and interpret data to solve problems
Strong interpersonal skills and the ability to communicate with many different levels of employees
Ability to make sound decisions quickly in a fluid work environment
Ability to multi-task in a fast-paced environment

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

administrative supervisor jobs in irving, tx

Customer Service Supervisor

Logistics Supervisor

Operations Supervisor - Distribution

Supervisor Network Operations Control (NOC) Customer Planning

Health & Community Navigator Supervisor

Distribution Supervisor

Receiving Supervisor

HIM Supervisor

Dispatch Supervisor

Customer Success Supervisor - Signature - Dallas, TX

Production/Demand Planner Supervisor

Supervisor, Global Data Center Services

Customer Service Coordinator (Supervisor)

Front Desk Supervisor

Warehouse Supervisor

Dock Supervisor

Supervisor – Inbound Logistics

Shipping Supervisor - 2nd Shift

Operations Supervisor Trainee

Warehouse Supervisor - 1st Shift

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