Top 87 Computer systems administrator Jobs in Irving, Tx

Junior Call Center Systems Administrator
DaBella —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
5d
Enterprise System Administrator
AIT —Plano, TX
- Overtime
- Computer science
- Computer Science
- 5 years
- Health insurance
Quick Apply
6d
IT - Applications Administrator
EECU —Fort Worth, TX
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Quick Apply
IT Systems Administrator
Brock Solutions —Dallas, TX
- Computer science
- Computer Science
- System design
- Profit sharing
Network Admin / Security Admin
Yoh, A Day & Zimmermann Company —Irving, TX
- $35 - $55 an hour
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Systems Administrator
Integris —Dallas, TX
- Full-time
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
Systems Administrator
Deligent —Irving, TX
- Email
- Oracle
- Mid-level
- Travel
Systems Administrator
BEAR Technologies —Plano, TX
- Email
- Azure
- Computer Science
- Mid-level
Systems Administrator
Damian Consulting —Irving, TX
- $118,685 a year
- Email
- Computer Science
- Mid-level
- Office
HubSpot Administrator
Intone Networks —Dallas, TX
- Computer science
- Computer Science
- Mid-level
3d
System Administrator, Information Technology
ServiceLink —Plano, TX
- $85,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Information Technology System Administrator
Trillium Engineering —Dallas, TX
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
5d
IT - Sr. Systems Administrator
Standard Motor Products, Inc. —Lewisville, TX
- Full-time
- Microsoft Excel
- Computer Science
- Mid-level
Quick Apply
CRM Administrator
Air Distribution Technologies, Inc. —Plano, TX
- Hybrid work
- 5 years
- ERP systems
- System design
Quick Apply
Sr Endpoint Administrator
Optimum —Plano, TX
- Background check
- Computer science
- Computer Science
Application Administrator (Pentagon 2000 ERP)
Resolution Technologies —Keller, TX
- Computer Science
- Writing skills
- ERP systems
4d
Senior System Administrator - onsite
Poly-America —Grand Prairie, TX
- Full-time
- Computer science
- Computer Science
- System design
- Paid holidays
- Health insurance
4d
Salesforce Administrator
Keurig Dr Pepper —Frisco, TX
- $97,000 - $165,000 a year
- Email
- Computer science
- Computer Science
- 5 years
- Mileage reimbursement
- Paid parental leave
PLM Systems Administrator (R4896)
SHIELD AI —Dallas, TX
- $70,000 - $99,998 a year
- Full-time
- Computer science
- Azure
- Computer Science
IT Services Administrator I
THE SEER GROUP LLC —Addison, TX
- $62,000 - $72,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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Junior Call Center Systems Administrator

DaBella -
Irving, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Non-technical user support
Computer science
Data compliance
Bachelor's degree in information technology
Computer Science
Texting/chatbox tools
IT user and group management
Automation
Associate's degree in computer science
Technical documentation
Enterprise software
IT system monitoring
Regulatory compliance
System performance optimization
Training material drafting
Technology security practices
System maintenance
Salesforce Cloud
Analysis skills
IVR
Bachelor's degree
Associate's degree in information technology
Internal employee customer service
Cloud service support
Data access controls implementation
Scripting
Technical customer support solution
Organizational skills
Voice over internet protocol (VoIP) configuration
Telephone systems

Full Job Description

Location: Austin, TX or Dallas, TX

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

computer systems administrator jobs in irving, tx

Junior Call Center Systems Administrator

Enterprise System Administrator

IT - Applications Administrator

IT Systems Administrator

Network Admin / Security Admin

Systems Administrator

Systems Administrator

Systems Administrator

Systems Administrator

HubSpot Administrator

System Administrator, Information Technology

Information Technology System Administrator

IT - Sr. Systems Administrator

CRM Administrator

Sr Endpoint Administrator

Application Administrator (Pentagon 2000 ERP)

Senior System Administrator - onsite

Salesforce Administrator

PLM Systems Administrator (R4896)

IT Services Administrator I

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