Top 1150 Customer advocate Jobs in Irving, Tx

Patient Success Advocate - 4 day Schedule
Cadence Health —Dallas, TX
- $23 - $25 an hour
- Remote
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
10d
Customer Advocate
AE Perkins —Dallas, TX
- $45,760 a year
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
5d
Customer Engagement Advocate - September 21st Start Date
Lantern —Dallas, TX
- $20 - $24 an hour
- Full-time
- Spanish
- Sales
- English
- Free parking
- Paid training
2d
Patient Advocate II - Hybrid
US Anesthesia Partners, Inc. —Dallas, TX
- $16.49 - $35.14 an hour
- Full-time
- Background check
- Spanish
- Basic math
9d
Member Engagement Advocate
Lantern —Dallas, TX
- $22.00 - $26.50 an hour
- Call employer
- Spanish
- HIPAA
- English
- Paid parental leave
- Disability insurance
Customer Service Manager, Airport Customer Operations - DFW
American Airlines —Dallas/Fort Worth International Airport, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
2d
Patient Success Supervisor
Cadence Health —Dallas, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Recruiting
- Paid parental leave
- Health insurance
Quick Apply
Patient Access Specialist (Inbound)
SmithRx —Plano, TX
- $23 an hour
- Call employer
- Hybrid work
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
12d
Call Center Customer Service Professional - IV
AmNet Services, Inc. —Irving, TX
- Contract
- Bilingual
- Writing skills
- Analysis skills
Quick Apply
Program Aid
Solstice Southwest LLC —Irving, TX
- $19.50 - $25.25 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Inpatient
- Residential
Quick Apply
Manager Service Coordination (RN)
UT Southwestern —Dallas, TX
- Weekends as needed
- Nursing
- RN License
- Mid-level
- Paid parental leave
- Paid holidays
Legal Coordinator
ALTO USA LLC —Plano, TX
- $60,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
Senior Director, Product Management - Commercial Excellence
Bain & Co. —Dallas, TX
- $179,500 - $230,500 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
Travel Labor and Delivery Registered Nurse
22nd Century Technologies, Inc —Irving, TX
- $2,542 - $2,614 a week
- 12 hour shift
- Background check
- Nursing
- RN License
- Relocation assistance
- Health insurance
Quick Apply
5d
Sales Consultant Automotive
SAM PACK FORD COUNTRY OF LEWISVILLE —Farmers Branch, TX
- Full-time
- Clean driving record
- Dealership
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Assistant Store Manager
99 Ranch Market —Carrollton, TX
- $19 - $20 an hour
- Weekends as needed
- Spanish
- Merchandising
- English
- Health insurance
- Dental insurance
Quick Apply
HR Leader
GCC of America —Dallas-Fort Worth, TX
- $75,000 - $105,000 a year
- Full-time
- Microsoft Word
- Background check
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
MedTech - Clinical Educator – Infusion Pump | PRN | Nationwide Travel
IQVIA —Dallas, TX
- $39 - $42 an hour
- Part-time
- Nursing
- Mid-level
- Critical & Intensive Care
Treatment Coordinator
Jefferson Dental Clinic —Irving, TX
- $17 - $22 an hour
- Full-time
- 18 years or older
- Spanish
- Dental office
- Health insurance
- Dental insurance
Bilingual Retail Sales Associate
2020 Companies, Inc. —Irving, TX
- $1,000 - $1,350 a week
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply

I want to receive the latest job alert for customer advocate in irving, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near irving, tx

Patient Access Supervisor jobs in Dallas, TX

Legal Manager jobs in Plano, TX

Customer Service Manager jobs in Dallas/Fort Worth International Airport, TX

Patient Advocate jobs in Dallas, TX

Clinical Educator jobs in Dallas, TX

Patient Access Specialist jobs in Plano, TX

Customer Advocate jobs in Dallas, TX

Treatment Coordinator jobs in Irving, TX

Service Coordinator jobs in Dallas, TX

Member Advocate jobs in Dallas, TX

Assistant Store Manager jobs in Carrollton, TX

Senior Director Of Product Management jobs in Dallas, TX

Patient Support Uvm Medical Center jobs in South Burlington, VT

Hotel Supervisor jobs in New York, NY

Patient Access Supervisor jobs in Baton Rouge, LA

Patient Access Supervisor jobs in Chicago, IL

Patient Access Supervisor jobs in West Palm Beach, FL

Patient Access Supervisor jobs in Birmingham, AL

Patient Access Representative jobs in Columbus, GA

Legal Manager jobs in Delaware

Patient Success Advocate - 4 day Schedule

Cadence Health -
Dallas, TX

Quick Apply

Job Details

$23 - $25 an hour
10 days ago

Benefits

Work from home stipend
Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Medicare
Texting/chatbox tools
AI tools proficiency
Managing clients in a customer support role
Documentation tools
Customer engagement

Full Job Description

Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care – monitoring patients, surfacing risks, and coordinating action – so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).

The Role

We're hiring a Patient Success Advocate to deliver comprehensive support to patients and partners participating in the Cadence remote monitoring program across various channels. Your primary duties will include handling incoming patient inquiries, providing administrative assistance to clinicians, and executing patient engagement and retention initiatives.

This role requires availability Saturday, Sunday, Wednesday and Thursday, with scheduled hours of 9:00 AM to 8:00 PM Eastern Time.

What You'll Do

Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing solutions in a timely manner.
Educate customers on the features, functionalities, and benefits of our Cadence technology products and services, empowering them to maximize medical device usage.
Conduct follow-up communication with customers to ensure their issues have been resolved satisfactorily, gather feedback on their experience, and provide additional assistance if needed.
Appropriately escalate patient concerns to the necessary care delivery teams, ensuring that complex issues are addressed promptly and efficiently.
Execute patient engagement and retention initiatives across the Cadence remote monitoring program.
Draft patient communications and summarize call interactions using AI-assisted tools, applying independent judgment to ensure accuracy and appropriateness for each patient.
Document patient interactions accurately across applicable systems to support care team visibility and continuity of care.

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What You Need

Multi-channel (voice, email, SMS) help desk experience where you interact directly with the consumer. Experience with Zendesk is a plus.
Experience in a customer-facing healthcare related field (advocacy, health system, insurance) providing incredible service and helping patients/members navigate the complex healthcare system; experience working with Medicare patients.
Previous experience working in a metrics-driven position; ability to problem solve, ask probing questions, and troubleshoot; ability to identify trends and raise them proactively, ideally with suggestions or solutions.
Prior experience working in a remote work environment; home office setups must have consistently stable wifi with strong upload and download speeds, and a wifi speed test is required before participating in the interview process to verify that these standards are met.
Ability to represent Cadence and become a building block of an amazing culture and future; willingness to receive and provide feedback with positive intent; eagerness to continue to learn and grow.
Remote patient monitoring support experience is a plus.
Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.

Compensation

The anticipated OTE range for this role is $23 - $25 per hour, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.

Benefits & Perks

Competitive pay & equity*
Fully remote
Comprehensive health coverage: Medical, dental & vision
Paid time off
401k plan + matching
Paid parental leave
Home office stipend

benefit offerings may vary depending on job profile, job level and worker type

Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.

A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

If you require a reasonable accommodation during the hiring process, please contact [email protected]

Candidate Privacy Notice & SMS Terms

When you apply for a position with Cadence, we may collect and process personal information related to your application and candidacy, including your name, contact information, resume/CV, work history, education, qualifications, interview notes, job preferences, compensation expectations, availability, and any other information you choose to provide during the application process.

We use this information to evaluate your qualifications, communicate with you about your application, schedule interviews, provide updates on your candidacy, maintain recruiting records, and consider you for current or future opportunities.

We may share candidate information with internal hiring teams and trusted service providers that support our recruiting process, including our Applicant Tracking System, Greenhouse, and our text messaging platform, Grayscale by Paylocity, as applicable. These service providers process information on our behalf and in accordance with our instructions.

We retain candidate information for as long as necessary to support our recruiting process, comply with legal obligations, resolve disputes, and maintain appropriate business records.

SMS/Text Messaging Communications

If you provide your mobile phone number and consent to receive text messages, Cadence may contact you by SMS for recruiting-related purposes. These messages may include application status updates, interview scheduling and confirmations, reminders, follow-ups, and offer-related communications.

We do not use recruiting SMS messages for marketing purposes. We do not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver recruiting-related SMS communications.

By opting in to receive SMS messages from Cadence, you agree to receive recruiting-related text messages. Message frequency may vary. Message and data rates may applyYou may opt out of SMS messages at any time by replying STOP, STOPALL, OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, or REVOKE. After you opt out, we may send one final message confirming that you have been unsubscribed. No further recruiting SMS messages will be sent unless you opt in again.

To opt back in, reply START, UNSTOP, or YES. For help, reply HELP or contact us at [email protected].

Carriers are not liable for delayed or undelivered messages. For questions about this notice or how we handle candidate information, please contact us at [email protected].

Quick Apply

Refine Your Search

customer advocate jobs in irving, tx

Patient Success Advocate - 4 day Schedule

Customer Advocate

Customer Engagement Advocate - September 21st Start Date

Patient Advocate II - Hybrid

Member Engagement Advocate

Customer Service Manager, Airport Customer Operations - DFW

Patient Success Supervisor

Patient Access Specialist (Inbound)

Call Center Customer Service Professional - IV

Program Aid

Manager Service Coordination (RN)

Legal Coordinator

Senior Director, Product Management - Commercial Excellence

Travel Labor and Delivery Registered Nurse

Sales Consultant Automotive

Assistant Store Manager

HR Leader

MedTech - Clinical Educator – Infusion Pump | PRN | Nationwide Travel

Treatment Coordinator

Bilingual Retail Sales Associate

I want to receive the latest job alert for customer advocate in irving, tx

Related Searches

Explore jobs in more locations

SMS/Text Messaging Communications

Job Seeker Tools

Employer Tools

Browse

Stay Connected