Top 103 Enrollment and eligibility representative Jobs in Irving, Tx

Mane Desk Representative (HR Title: Enrollment Resources Representative)
Southern Methodist University —Dallas, TX
- $24.11 an hour
- Extended hours
- Spanish
- Microsoft Outlook
- Data analysis skills
- Health insurance
- Dental insurance
Benefits & Retirement Specialist
Johnstone Supply LLC —Dallas, TX
- Full-time
- Bachelor of Science
- HIPAA
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Specialty Pharmacy Intake & Authorization Coordinator
BHI, LLC —Farmers Branch, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Quick Apply
10d
PATIENT ACCESS REPRESENTATIVE II
JPS Health Network —Fort Worth, TX
- Full-time
- Spanish
- Surgery
- High school diploma or GED
QA Engineer
Brown & Brown —Plano, TX
- $80,000 a year
- Full-time
- 7 years
- DevOps
- SQL
- Employee stock purchase plan
- Paid holidays
Claims Adjuster
Brown & Brown —Dallas, TX
- Full-time
- Bilingual
- Mid-level
- 1 year
- Employee stock purchase plan
- Paid holidays
1d
SSA Case Assistance Navigator - Call Center
North Texas Food Bank —Dallas, TX
- $19 - $22 an hour
- Weekends as needed
- Spanish
- HIPAA
- English
Quick Apply
HR Benefits Specialist
BayMark Health Services —Lewisville, TX
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health insurance
Benefits Administrator
Loenbro —Irving, TX
- $25 - $27 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Regional Vice President
Specialized Education Services —Dallas, TX
- $160,000 - $190,000 a year
- Full-time
- School experience
- Travel
- Recruiting
- Relocation assistance
- Health insurance
Quick Apply
Appearance Adjuster
Brown & Brown —Dallas, TX
- Full-time
- Bilingual
- Mid-level
- Communication skills
- Employee stock purchase plan
- Paid holidays
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Keller, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
SQL Server Database Administrator
Brown & Brown —Plano, TX
- Full-time
- Computer science
- Computer Science
- DevOps
- Employee stock purchase plan
- Paid holidays
Interpersonal Studies and Government Teacher (26-27SY)
Uplift Education —Irving, TX
- $63,000 a year
- Online Application
- Classroom
- Spanish
- Microsoft Outlook
Family Wellness Field Specialist- Dallas TX
Nalu Federal —Dallas, TX
- Choose your own hours
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
1d
Patient Access Rep - Center for Pain Management
JPS Health Network —Fort Worth, TX
- Full-time
- Spanish
- High school diploma or GED
- Epic
1d
CDL Admissions Representative
Sage Truck Driving School —Dallas, TX
- $20 - $23 an hour
- Full-time
- School experience
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Dynamics 365 Developer - 1
Brown & Brown —Plano, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
Team Lead Administrative Services
Risk Strategies —Grapevine, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Dynamics 365 Developer - 2
Brown & Brown —Plano, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays

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Mane Desk Representative (HR Title: Enrollment Resources Representative)

Southern Methodist University -
Dallas, TX

Apply Now

Job Details

Full-time
$24.11 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance

Qualifications

Confidential information handling
Microsoft Outlook
Spreadsheets
In-person customer service
De-escalation techniques
Conflict de-escalation
High school diploma or GED

Full Job Description

Mane Desk Representative (HR Title: Enrollment Resources Representative) - (PRO00000364)

Description

Hourly Range:

$24.11 per hour

About SMU:

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

The Mane Desk Representative contributes to a culture that supports customer service, student satisfaction, retention, and student success. This position is a first level contact for students and other visitors via phone, ticketing system or in person by giving accurate and timely answers to questions about enrollment and registration, financial aid, billing and payments, and other related services. The Representative facilitates referral to academic advising, health services, student groups, academic schools, orientation, housing, dining and others. The Representative is responsible for understanding processes, procedures, events, deadlines and software for each department in the Division of Enrollment Services, and utilize tools to assist students in navigating confidential student information across multiple systems.

Essential Functions:

Provide high level of service to students/families in person, on the phone, or the ticketing system. Responsible for answering questions, providing general information, researching solutions, and solving issues related to financial aid, enrollment, admissions, academic records, billing, and payments. Maintain knowledge and training of all Enrollment Services activities.
Provide general financial aid information and instruction to students/families. Answer questions about University, state, and federal aid programs. Educate students/families on where to find information online. Provide deadlines, instructions and training to students/families to ensure submission of requirements on their account. Continually train to stay up to date on policy changes.
Guide students/families through billing statements, refunds, payment plans, government forms and other financial transactions. Explain charges, deadlines, and share student account resources.
Answer questions about the first-year and transfer application process, track application status, help schedule campus visits, answer general questions about academic scholarships, and verify that desired academic programs are available. Understand details of Admission events, processes and deadlines.
Provide information about obtaining a certification of enrollment, logistics of academic ceremonies, degrees, enrollment, advising and grading. Assist with obtaining a transcript as a student or a third party. Explain how to drop classes, withdraw or explain the process to request first-year repeat, and direct to the appropriate forms. Advise on the Family Education Rights and Privacy Act of 1974.
d division and team meetings, and participate in ongoing training activities. Assist with entering customer service data, and updating reports or spreadsheets. Make recommendations for process improvement to continually elevate service level for students. Requires analysis and compilation of data from a variety of sources.
Responsible for understanding and interpreting the needs of students and providing support across all enrollment services areas. Responsible for whole student case creation and routing, utilization of available tools and follow-up/escalation as appropriate. Stay familiar with campus activities, academic programs, maps, buildings, parking info and campus contacts to aid with questions outside of Enrollment Services.
Extended hours as needed during high-volume times. Evenings and weekends are mandatory throughout January, July, and August.

Qualifications

Education and Experience:

A High School diploma or equivalent is required. A Bachelor's degree is preferred.

A minimum of three (3) years of experience is required. Experience working in customer service is required. Experience working and learning in a fast-paced environment is also required. Experience working in higher education is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Candidate ability to be punctual and follow detailed instructions is required.

Candidate must be able to maintain confidentiality.

Candidate must possess the ability to work under pressure and de-escalate situations.

Candidate familiarity with a high-volume, multi-line call center is preferred.

Candidate ability to speak Spanish is preferred.

Candidate must be proficient in Microsoft Outlook, Excel, PowerPoint and Word. Familiarity with PeopleSoft, QuikPay/Nelnet, CampusLogic and Slate is preferred. Ability to quickly learn new software is a plus.

Physical and Environmental Demands:

Sit for long periods of time
Bend, squat, stand
Push/pull
Carry/lift 25 lbs.
Handle objects (dexterity)

Deadline to Apply:

This position is open until filled

EEO Statement:

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Student Services

Organization: Provost - Other

Schedule: Regular

Shift: Staff

Employee Status: Entry Level

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Apr 9, 2026, 3:28:53 PM

Apply Now

Refine Your Search

enrollment and eligibility representative jobs in irving, tx

Mane Desk Representative (HR Title: Enrollment Resources Representative)

Benefits & Retirement Specialist

Specialty Pharmacy Intake & Authorization Coordinator

PATIENT ACCESS REPRESENTATIVE II

QA Engineer

Claims Adjuster

SSA Case Assistance Navigator - Call Center

HR Benefits Specialist

Benefits Administrator

Regional Vice President

Appearance Adjuster

Spanish Bilingual Remote Customer Service Representative

SQL Server Database Administrator

Interpersonal Studies and Government Teacher (26-27SY)

Family Wellness Field Specialist- Dallas TX

Patient Access Rep - Center for Pain Management

CDL Admissions Representative

Dynamics 365 Developer - 1

Team Lead Administrative Services

Dynamics 365 Developer - 2

I want to receive the latest job alert for enrollment and eligibility representative in irving, tx

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