Top 116 Entry level technical support Jobs in Irving, Tx

Technician - IT Service Desk
Sunoco LP —Dallas, TX
- Full-time
- Office
- Windows
- High school diploma or GED
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2d
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
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Entry Level IT Technician (Managed Service Provider)
CTGtech, LLC —Bedford, TX
- $22 - $24 an hour
- Full-time
- Windows
- Microsoft Office
- Driver's License
- Health insurance
- Dental insurance
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Entry Level - After Hours Analyst
Voxai Solutions Inc —Coppell, TX
- $20 - $24 an hour
- Weekends as needed
- Background check
- Writing skills
- Pass drug screening
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Support Specialist
ALDRIDGE —Irving, TX
- Hybrid work
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Paid time off
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
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Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
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7d
Service Desk Agent - (Irving, TX)
Fotona —Irving, TX
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
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MedTech Device Software Support - MS Win10 - Remote
IQVIA —Dallas, TX
- $27 - $30 an hour
- Part-time
- Remote
- Current TB test
- Hospital
- Military
Technical Support - Tier 1
Sena Technologies Inc —Irving, TX
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
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IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Data Center Technician 1
DataBank —Dallas, TX
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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IT Support Engineer I, Ops Tech Solutions
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
ERP Specialist - Infor ERP (Entry Level)
Christus Health —Irving, TX
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
Network Operations Center (NOC) Operator
Lightning AI —Fort Worth, TX
- $75,000 - $85,000 a year
- Linux
- Communication skills
- Entry level
- Paid parental leave
- Health insurance
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Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
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IT Support Engineer I, OTS
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Technical Support Agent
Nextlink Internet —Euless, TX
- $18 an hour
- Full-time
- Bilingual
- Office
- Residential
- Paid training
- Health savings account
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
Customer Service Monitoring Representative
ADT Security Services —Irving, TX
- $17 - $19 an hour
- Hybrid work
- Residential
- High school diploma or GED
- Entry level
- Paid training
- Paid holidays
5d

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entry level technical support jobs near irving, tx

Technician - IT Service Desk

Sunoco LP -
Dallas, TX

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Desktop computer repair
Network troubleshooting
Windows
Network infrastructure
High school diploma or GED
Desktop (troubleshooting support)
WAN
Customer support
Ticketing system technical support

Full Job Description

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

Summary:

Provide IT helpdesk technical support for a customer base of 6000+ sites to ensure maximum site uptime, meet SLA requirements for ticket resolution, and assist with various technology rollout projects.

Essential Duties and Responsibilities:

Troubleshoot customer issues relating to various hardware and software packages using pertinent questions, remote troubleshooting and walking customers through problem solving process
Troubleshoot network connectivity related issues.
Respond to queries by phone, email or ticketing system
Ensure accuracy and completeness of logged ticket information to support reporting and escalations
Escalate to and work with onsite vendors as required to resolve issues
Follow up with customers to verify issues have been resolved
Work to resolve tickets within established SLA’s
Assist with software patch deployment projects and monitoring
Submit KB articles for issue resolution and software support to team leads
Provide positive customer support experience
Provide after-hours support on a rotational basis

Requirements:

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements for this position are listed below:

0-2 years required. 2-3 years of experience in IT, Windows based desktop and/or POS (Point of Sale) support preferred. High school diploma or equivalent.
Experience supporting POS (Radiant, VeriFone, Fiscal, Passport, etc.) in a c-store environment would be helpful, but not required
Experience resolving standard Windows desktop issues, and basic understanding of PC and POS networking
Experience with ticket tracking systems and meeting ticket resolution SLAs
Experience with desktop support tools and the ability to quickly learn new tools and technologies
Experience with Local Area Networks, Wide Area Networks
This position requires strong customer service, written, and verbal communication skills

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Usually, normal office working conditions.
Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.

#LI-CK1

"An equal opportunity employer/disability/vet The Partnership is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. "

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Refine Your Search

entry level technical support jobs in irving, tx

Technician - IT Service Desk

IT Help Desk Analyst

Entry Level IT Technician (Managed Service Provider)

Entry Level - After Hours Analyst

Support Specialist

IT Technician

Help Desk Technician

Service Desk Agent - (Irving, TX)

MedTech Device Software Support - MS Win10 - Remote

Technical Support - Tier 1

IT Helpdesk Support

Data Center Technician 1

IT Support Engineer I, Ops Tech Solutions

ERP Specialist - Infor ERP (Entry Level)

Network Operations Center (NOC) Operator

Help Desk Analyst

IT Support Engineer I, OTS

Technical Support Agent

Helpdesk Specialist

Customer Service Monitoring Representative

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