Top 10 Help desk i Jobs in Irving, Tx

IT Help Desk I- Fort Worth
EECU —Fort Worth, TX
- $20.50 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Research
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10d
Help Desk Specialist I
D.R. Horton —Arlington, TX
- Overtime
- Computer literacy
- Research
- Mid-level
- Employee stock purchase plan
- Disability insurance
14d
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
IT - Support Technician I
CEC FACILITIES LLC —Irving, TX
- 8 hour shift
- Computer science
- Computer Science
- Office
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TECHNICAL SUPPORT SPECIALIST 1
JVCKenwood USA Corporation —Irving, TX
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
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Service Desk Analyst - (Hybrid in Dallas, TX)
Velocity A Managed Services Company —Dallas, TX
- Bachelor's degree
- Experience equivalent to degree accepted
- In-person
- Paid parental leave
- Paid holidays
0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS
Dallas County —Dallas, TX
- Weekends as needed
- Clean driving record
- Research
- Mid-level
IT Support Technician Level II
Novatae Risk Group —Dallas, TX
- Full-time
- Mid-level
- Windows
- Travel
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Public Safety Equipment Technician I
City of Frisco —Frisco, TX
- $42,236.48 - $59,131.02 a year
- Weekends as needed
- Pass drug screening
- Research
- Office
Lead Support Engineer
Hill & Wilkinson General Contractors —Richardson, TX
- On call
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance

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IT Help Desk I- Fort Worth

EECU -
Fort Worth, TX

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Job Details

Full-time
$20.50 an hour
10 days ago

Qualifications

Technical support via phone
IT user and group management
Data permissions
Peripheral setup
Research
Incident Escalation
High school diploma or GED
Associate's degree in information technology
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Hardware configuration
CompTIA Network+
Customer support ticket management
Organizational skills
Associate's degree
Bank Secrecy Act
Hardware diagnostics
Escalation handling
Peripheral hardware support
CompTIA A+
Entry level
Ticketing system technical support
Client interaction via phone calls
Information Technology

Full Job Description

Join Our Dynamic Information Technology Team!
EECU is excited to announce there is an opening at our downtown Fort Worth office!

EECU is looking for a Help Desk Support I representative that will provide support for end-users of the organization’s desktop computing environment The position’s primary responsibility is receiving and addressing support requests from end-users made by phone or electronically, as well as creating and updating tickets, and communicating regularly with users until a ticket is closed.

The Help Desk Support position supports the following including troubleshooting and diagnosing issues with hardware, software, peripherals, user access rights and permissions, then addressing and resolving issues within the individual’s skillset that can be resolved quickly, or escalating issues that require more skill or time to resolve. Receives telephone calls and help desk requests from users experiencing problems with computer software or hardware and responds appropriately. Ensures all incoming items are documented in the ticket system and contacts users with recently closed tickets to ensure issues are resolved and follows up on tickets where IT may be waiting on additional input. Essential functions include IT Help Desk Support, User Provisioning, On-site support, Hardware configuration and installation, and Ticket follow-up.

Location/Schedule:

This position requires in-office presence at our corporate office in Fort Worth, TX.
Monday – Friday 10:00 a.m. to 07:00 p.m. with the ability to work rotating Saturdays.

Candidates should possess the following knowledge and experience:

High school diploma. Associates degree in IT or A+/Net+ certifications preferred
1-year experience in a Help Desk role, or recent IT education or training
Ability to accurately perform tasks based on a checklist
Ability to absorb new ideas and concepts quickly
Good analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to conduct research into order to find solutions to technical problems
Ability to present ideas in a business-friendly and user-friendly language
Strong customer service orientation
Excellent written, oral, interpersonal, and presentational skills
High focus on organization
10am-7pm shift
EECU will, in compliance with applicable laws, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions. If offered a position with EECU, will have to clear background check including employment, criminal, and drug screen.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg B, Reg Z, Reg DD, Reg E, Reg CC, Service Members Civil Relief, and FCRA/FACTA. Required to attend initial and ongoing annual Bank Secrecy Act training.

For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with $4.4 billion in USD assets and serves over 300,000 members through 22 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being.

EECU is an EOE/Vets/Disabled Employer.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans' status or on the basis of disability.

For more information on our organization and benefits please visit EECU Careers at www.eecu.org/careers.

40 hours (8 hours/ 5 days)

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help desk i jobs in irving, tx

IT Help Desk I- Fort Worth

Help Desk Specialist I

IT Helpdesk Support

IT - Support Technician I

TECHNICAL SUPPORT SPECIALIST 1

Service Desk Analyst - (Hybrid in Dallas, TX)

0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS

IT Support Technician Level II

Public Safety Equipment Technician I

Lead Support Engineer

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