Top 5 Insurance claims processing occupations Jobs in Irving, Tx

Customer Service Representative (Fort Worth)
Texas Workforce Commission —Fort Worth, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Human Services Specialist V
Health & Human Services Comm —Arlington, TX
- $3,248.00 - $4,837.08 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
- Health insurance
- Opportunities for advancement
Quick Apply
8d
Loan Processor
US Small Business Administration —Fort Worth, TX
- $54,857 - $71,315 a year
- Temporary
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
6d
Loan Specialist (General)
US Small Business Administration —Fort Worth, TX
- $67,100 - $87,235 a year
- Temporary
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
6d
Outpatient Occupational Therapist
US Veterans Health Administration —Dallas, TX
- $84,371 - $122,345 a year
- Weekends as needed
- Background check
- Writing skills
- Physical & Rehabilitation Medicine
- Paid parental leave
- Paid holidays

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Medical Support Assistant (Advanced) - Geriatrics & Extended Care
US Veterans Health Administration —Columbus, OH
HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees,…
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Medical Support Assistant (Advanced)
US Veterans Health Administration —Columbus, OH
The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling…
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7d

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Customer Service Representative (Fort Worth)

Texas Workforce Commission -
Fort Worth, TX

Apply Now

Job Details

Full-time
$3,127.54 a month

Benefits

Health insurance
401(k)
Paid time off
Family leave

Qualifications

Computer literacy

Full Job Description

Description

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 301 W 13th St, Fort Worth, Texas at the North Texas Tele-Center.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
A professional with superior communication skills who can provide exemplary customer service while obtaining unemployment (UI) benefit information and providing unemployment program information to our customers, so they understand their next steps.

WHAT YOU WILL DO:
The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

Processing UI claims over the phone and data entering information into benefit system and databases.
Respond to and resolving routine UI inquiries received both through inbound calls, and online callback forms.
Ensure a positive and exemplary experience with all customers.
Provide accurate, valid, and complete information to customers using the right methods and tools.
Calm upset or emotional customers by providing a composed and professional demeanor. Identifies and escalates priority issues for resolution.
Document all customer contacts and accurately processing documents or pending issues.
Gather facts and issuing eligibility determinations.
Provide information on unemployment insurance claims provisions, rules, policies, processes, and requirements to claimants and employers.
Research information in benefit systems to address customer inquiries or issues.
Provide information about the appeal process to claimants or employers, as applicable.
Remain flexible and assisting with additional tasks as needed for the success of the department and division.

YOU QUALIFY WITH:

Six months of experience in customer service, clerical, call center, or administrative support work.
Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

You must physically work at the Tele-Center in Fort Worth, Texas.
Experience in a government benefits or other benefits/insurance program.
Handling of applications and eligibility determination experience.
Prior customer service and/or call-center experience.
Ability to type 40 words per minute with minimal errors.
Experience using computers.
Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer.
Excellent verbal and written communication skills.
Bilingual (English and Spanish).

YOU GAIN:

A Family Friendly Certified Workplace
Competitive salary: $3,127.54/month
Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off, including time for vacation, sick and family care leave
Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location: United States-Texas-Fort Worth

Work Locations: Fort Worth:301 W 13th St 301 W 13th St Fort Worth 76102-4601

Job: Customer Service Representatives

Organization: TWC Business Unit

Schedule: Full-time

Employee Status: Regular

Job Type: Standard

Job Level: Non-Management

Travel: No

Job Posting: Jul 16, 2026, 12:00:00 AM

Work From Home: No

Apply Now

Refine Your Search

insurance claims processing occupations jobs in irving, tx

Customer Service Representative (Fort Worth)

Human Services Specialist V

Loan Processor

Loan Specialist (General)

Outpatient Occupational Therapist

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