About the Company
Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, PremierGarage, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Bark and Mane, and Lightspeed Restoration are consistently rated at the top of their categories and supported by more than 2,500 franchise territories.
Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company.
A few of the Company’s many accolades and awards include:
- Entrepreneur’s Franchise 500
- Entrepreneur’s Franchise 500 Best in Category
- Entrepreneur’s Top Low-Cost Franchise
- Entrepreneur’s Top New & Emerging Franchises
- Entrepreneur’s Top Home-based Franchises
- Entrepreneur’s Top 100 Global Franchises
You can learn more about Home Franchise Concepts on our Careers page (https://www.homefranchiseconcepts.com/careers/).
Summary
Reporting to, Chief Development Officer, The Vice President of Franchise Recruitment (VPFR) is responsible for leading and developing a high performing franchise recruitment team to achieve company growth objectives through the sale of new franchise units. This role is accountable for delivering quarterly and annual franchise agreement signings, franchise fee revenue, and pipeline performance across assigned brands.
The VPFR provides strategic leadership, coaching, forecasting, and performance management for Franchise Advisors while ensuring a disciplined and consistent franchise development process. In addition to driving franchise sales performance, the VPFR is responsible for helping the organization identify, attract, evaluate, and ultimately award franchises to qualified candidates who align with the brand's values, operating model, and long-term growth objectives. This role ensures the recruitment team maintains a balanced focus on both achieving growth targets and selecting franchisees who are positioned for long term success within the system.
Key Responsibilities:
Leadership and Team Development
- Lead, coach, and develop a team of up to 12 Franchise Advisors to achieve quarterly and annual operating plan objectives while maintaining high standards for candidate quality and franchisee selection.
- Establish performance expectations, accountability measures, and professional development plans for team members.
- Conduct regular pipeline reviews, candidate strategy sessions, deal reviews, and performance evaluations.
- Foster a culture of execution, collaboration, continuous improvement, and disciplined mutual evaluation.
- Develop Franchise Advisors to effectively assess candidate fit, financial capability, operational readiness, and alignment with brand values.
Franchise Recruitment and Selection
- Drive achievement of quarterly and annual franchise agreement signing goals and franchise fee revenue targets.
- Ensure the recruitment team attracts, evaluates, and awards franchises to candidates who align with the brand's ideal franchisee profile and long term growth objectives.
- Monitor key performance indicators including lead conversion, pipeline velocity, discovery day attendance, validation completion, close rates, candidate quality metrics, and unit signings.
- Ensure all franchise candidates progress through a structured mutual evaluation process in accordance with company standards, franchise regulations, and brand requirements.
- Support complex transactions and assist Franchise Advisors in advancing high value opportunities while maintaining discipline around franchisee selection standards.
- Partner with Operations and Brand Leadership to ensure candidates possess the capabilities, resources, and commitment necessary for long term franchisee success.
Forecasting and Business Planning
- Maintain accurate forecasting of unit sales, franchise fee revenue, and pipeline activity.
- Provide leadership with regular updates on forecast attainment, risks, opportunities, candidate trends, and market conditions.
- Develop action plans to address performance gaps and improve overall team effectiveness.
- Partner with Marketing, Operations, Finance, and Brand Leadership to align growth initiatives, market development strategies, and franchisee recruitment objectives.
Broker and Strategic Partner Relations
- Build and maintain relationships with brokers, referral partners, franchise consultants, lenders, and prospective franchise owners.
- Educate external partners on brand positioning, ideal franchisee profiles, and candidate qualification standards.
- Monitor broker and referral partner performance to ensure candidate quality aligns with company growth objectives.
Process Excellence and Compliance
- Ensure adherence to all franchise recruitment processes, disclosure requirements, and compliance standards.
- Collaborate with leadership to improve systems, reporting, candidate experience, and overall recruitment effectiveness.
- Identify opportunities to increase conversion rates, improve candidate quality, shorten sales cycles, and enhance forecasting accuracy.
- Champion a consistent and disciplined franchise development process across all brands and recruitment channels.
Required Experience:
- Bachelor's degree or equivalent business experience is preferred.
- Minimum 5 years of franchise development, franchise sales, franchise recruitment, or multi-unit sales experience.
- Minimum 2 years of leadership experience managing sales or franchise recruitment professionals.
- Proven track record of achieving and exceeding revenue and unit growth targets while maintaining franchisee quality standards.
- Experience managing complex sales cycles and leading performance driven teams.
Required Knowledge and Skills:
- Strong leadership, coaching, and talent development abilities.
- Excellent forecasting, pipeline management, and analytical skills.
- Exceptional communication, presentation, and relationship building capabilities.
- Ability to evaluate candidate qualifications, business acumen, financial readiness, and cultural fit.
- Ability to influence cross functional stakeholders and executive leadership.
- Strong understanding of franchise development best practices and franchise regulatory requirements.
- Proficiency with CRM systems, reporting tools, and sales analytics.
Success Measures
- Achievement of quarterly and annual franchise agreement signing goals.
- Achievement of quarterly and annual franchise fee revenue targets.
- Team productivity, conversion performance, and candidate quality metrics.
- Forecast accuracy and pipeline health.
- Development and retention of high performing Franchise Advisors.
- Quality of franchisees awarded, including onboarding readiness and early performance indicators.
- Compliance with franchise recruitment processes and company standards.
- Contribution to overall system growth, franchisee success, and brand health.
Physical and Workplace Requirements
- Light-duty work environment – primarily office-based with minimal physical exertion.
- Ability to sit for extended periods while working on a computer.
- Occasional standing or walking for presentations or facilitation.
- Ability to lift and carry up to 25 lbs occasionally.
- Hybrid model – Work from the office on Tues/Wed/Thurs and from home on Mon/Fri.
- Travel as needed.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Home Franchise Concepts, we offer a highly competitive benefits package designed to support you and your family. Our offerings include medical, dental, and vision insurance, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and supplemental life insurance. Associates are also eligible for an annual discretionary bonus and can participate in our 401(k) retirement plan, which includes matching contributions equal to 100% of the first three percent of eligible compensation contributed and 50% of the next two percent. In addition, we provide 10 paid holidays, 8 paid hours for associates to volunteer in their community, and open time off to support work-life balance. During the interview process, our Talent team will be happy to share more details about our benefits and career development opportunities.
HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
