Top 1472 Customer success specialist Jobs in Irving Tx

Customer Success Specialist I - Dallas, TX Market
R.S. Hughes Company Inc. —Dallas-Fort Worth, TX
- $24 - $26 an hour
- Full-time
- ERP systems
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Disability insurance
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People Operations Partner
Caterpillar —Irving, TX
- $97,530 - $146,290 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Paid holidays
4d
Order Data Entry
Jon Marcus Roofing LLC —Dallas, TX
- $24.27 - $35.00 an hour
- Part-time
- Word processing
- Basic math
- ERP systems
- Health savings account
- Relocation assistance
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4d
Banking Account Executive
Mphasis Limited —Fort Worth, TX
- $26 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Quick Apply
Inside Merchant Growth Specialist
First Cash, Inc. —Coppell, TX
- From $25,000 a year
- Email
- Bilingual
- 18 years or older
- Computer literacy
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Renewal Specialist
IQVentures —Carrollton, TX
- Full-time
- Background check
- Spanish
- Mid-level
- Health savings account
- Disability insurance
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Sr Enterprise Account Exec, Cybersecurity (SLED)
ServiceNow —Dallas, TX
- Online Application
- Remote
- Up to 50% travel
- Research
- Residential
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Senior CRM Account Executive - Energy & Utilities (West)
ServiceNow —Addison, TX
- Online Application
- Remote
- Residential
- Travel
- Fair chance
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Migration Specialist (Banking Domain)
Mphasis —Plano, TX
- Email
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health insurance
- Dental insurance
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Construction Accounting Specialist
JobTread Software —Dallas, TX
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid training
- Health insurance
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Senior Project Manager - Trade Show and Events
Exponents Insta USA Inc —Irving, TX
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
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12d
Storm Restoration Sales Specialist | No Experience Needed
Heritage Construction Co., LLC —Dallas, TX
- From $100,000 a year
- Full-time
- Customer service
- No experience needed
- Driver's License
- Paid training
- Health insurance
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11d
Strategic Account Manager
Getinge —Dallas, TX
- $85,000 a year
- Weekends as needed
- Remote
- Bachelor of Science
- Project management
- Critical & Intensive Care
- Commuter assistance
- Disability insurance
SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- VIRTUAL HIRING EVENT!
Spectrum —Farmers Branch, TX
- $50,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Paid training
- Health insurance
11d
Security & Smart Home Sales Specialist
Bulldog /ADT Security Services, LLC —Grapevine, TX
- $120,000 - $200,000 a year
- Urgently hiring
- Background check
- 18 years or older
- Driver's License
- Paid training
- Health insurance
Quick Apply
Security & Smart Home Sales Specialist
Bulldog /ADT Security Services, LLC —Irving, TX
- $120,000 - $200,000 a year
- Urgently hiring
- Background check
- 18 years or older
- Driver's License
- Paid training
- Health insurance
Quick Apply
Membership Sales Specialist - Boutique Pilates Studio
Rose Gold Pilates —Plano, TX
- $14 - $16 an hour
- Part-time
- Hospitality
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Solution Architect - AI & Data
ServiceNow —Addison, TX
- Online Application
- Remote
- Residential
- Fair chance
- Senior level
Quick Apply
Commissioning Engineer
Amazon Data Services, Inc. —Dallas, TX
- $116,800 - $160,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Travel
- AD&D insurance
- Health insurance
Senior CNC Machinist - Cutting Tool Technical Support
Productivity Inc —Richardson, TX
- $34 - $40 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
4d

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Customer Success Specialist I - Dallas, TX Market

R.S. Hughes Company Inc. -
Dallas-Fort Worth, TX

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Employee stock ownership plan

Qualifications

Customer relationship building
Customer order taking
Sales order data entry
High school diploma or GED
Cross-functional collaboration
AI applications
Quality data entry
Analytics
Customer data entry

Full Job Description

Position Description

The Customer Success Specialist I (CCS1) are stewards of long-term customer relationships. These roles are not transactional order-entry positions. While order processing and system work are important, the primary purpose of this role is to help customers succeed — by understanding their business, anticipating needs, introducing new products and solutions, and serving as a trusted partner who helps drive customer growth and retention. The CCS1 displays a professional image of the company and provides a comprehensive service in a high performance, customer-focused environment with respect to Customer Care procedures. CCS1 is directly tied to customer satisfaction, revenue growth, and achievement of the company’s annual operating plan. This role is expected to adhere to all company policies and safety protocols.

Role Summary

Customer Success Specialist 1 (CCS1) is an entry-level role focused on learning the R.S. Hughes business, systems, and customer base while building foundational relationships and product knowledge. This position offers the opportunity to gain deep exposure to the business and creates pathways for both lateral and upward career growth. We take great pride in promoting from within.

Key Competencies Required to be Successful as a Customer Care Specialist I

Maintain professional, timely and effective communication with customers and team members.
Serve as the primary point of contact and relationship steward for assigned customer accounts.
Process requests through to completion: Order Entry, Order Status updates, quotes, and customer inquiries.
Own the entire order lifecycle and customer experience through to resolution.
Demonstrate ability in using modern technology (including AI, automation, and digital tolls) to improve customer experience, speed, and accuracy.
Actively identify opportunities to upsell and cross-sell core R.S. Hughes product categories and solutions.
Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams.
Build deep, durable customer relationships through proactive communication, knowledge of customer applications, purchasing behaviors and growth opportunities.
Build knowledge toward becoming a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Exhibit problem solving and independent decision-making abilities.
Use data, order history, and customer insights to make informed recommendations.
Demonstrate ability and willingness to take on additional responsibilities.
Communicate with management team on a regular basis to ensure all Key Performance Indicators (KPI) are being met.
Other job duties as assigned.

Education/Certification/Licenses

High School Diploma or GED equivalent required, Bachelor's degree in business or related field preferred.
Minimum 0-2 years of experience in a B2B customer service or phone-based support, or in Customer Service Field, Call Center.
Minimum of 0-2 years’ experience of data entry.

Skills That Will Make You Successful

Previous experience in a customer focused environment.
Proficient in Microsoft applications.
Ability to navigate multiple systems simultaneously.
Order to invoice experience in B2B environment.
Proficient communication (written and verbal) and interpersonal skills.
Strong organizational, analytical, problem solving, and decision-making abilities.
Proficient skills in Excel and data management.
Support an inclusive and positive culture.
The ability to work independently and with others in a changing environment.
An effective team player with drive.
Desire for continuous learning and professional growth.
Experience working with an ERP system, order management software, or similar tools.
Ability to work in a high-volume, fast-paced, deadline-driven environment with strong attention to detail

Target Base Compensation range for this exempt role is $24- $26/ hour DOE.

This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).

Experience

Required

2 year(s): data entry
2 year(s): B2B customer service or phone-based support, or in Customer Service Field, Call Center.

Education

Required

High School or better

Preferred

Bachelors or better in Business Administration or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer success specialist jobs in irving tx

Customer Success Specialist I - Dallas, TX Market

People Operations Partner

Order Data Entry

Banking Account Executive

Inside Merchant Growth Specialist

Renewal Specialist

Sr Enterprise Account Exec, Cybersecurity (SLED)

Senior CRM Account Executive - Energy & Utilities (West)

Migration Specialist (Banking Domain)

Construction Accounting Specialist

Senior Project Manager - Trade Show and Events

Storm Restoration Sales Specialist | No Experience Needed

Strategic Account Manager

SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- VIRTUAL HIRING EVENT!

Security & Smart Home Sales Specialist

Security & Smart Home Sales Specialist

Membership Sales Specialist - Boutique Pilates Studio

Solution Architect - AI & Data

Commissioning Engineer

Senior CNC Machinist - Cutting Tool Technical Support

I want to receive the latest job alert for customer success specialist in irving tx

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