Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Role Overview
Reporting to the Operations Supervisor, the Engraver is primarly responsible for the personalization of luxury products (watches, jewelry, writing instruments, leather goods, accessories, etc) for our e-Commerce and After Sales clientele.
This position requires a high level of dexterity, attention to detail, and technical expertise with engraving and embossing machinery.
Ability to follow and translate customer and Maison specifications and guidelines while maintaining service levels and providing best-in-class quality.
Responsibilities
- Review all engraving and embossing orders and apply appropriate method to personzalize luxury product according to client and Maison specifications.
- Assess product design and reference Maison engraving and embossing specifications (i.e choosing font per Maison catalog, proper placement of engraving/embossing)
- Organize workflow to meet outbound and processing speed metrics.
- Ability to maintain and operate all machinery effectively and safely. Determine and adjust machine settings for accuracy, reproduction and repeatability purposes.
- Measures and computes dimensions of lettering/design for proper placement and alignment
- Register incoming and completed work via SAP system
- Strong and timely communication with Maisons on engraving and embossing inquiries
- Assess custom designs and logos for engraving feasibility and quality
- Create mock-ups to share with Maisons and clients for design approval
- Maintain a clean and safe working environment, adhering to 5S expectations
- Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures.
- Able to perform standing and or walking work throughout an 8-12 work shift while meeting performance target expectations.
- Able to climb stairs, bend, twist, step, stoop, reach, lift, pull and push.
- Physical ability to move merchandise weighing up to 30 pounds on a regular basis without assistance and items heavier than 30 pounds on an occasional basis with assistance.
- Job Descriptions are not intended to be a complete detailed account of all expected/anticipated activities. We operate in a fast-moving and competitive global environment and therefore need employees to be flexible.
- Shift: Mon – Friday 8am – 5:30; must remain flexible for training, peak seasons and special projects
Qualifications
- High School Diploma or GED
- Fluent in English: reading, speaking, writing
- Minimum 2 years experience with engraving or embossing machinery
- Intermediate level of desktop computer
- Able to perform basic math computations: adding, subtracting, multiplying, division, measurements
- Experience with Warehouse Management systems; SAP experience a strong plus.
- Autonomous, organized, and rigorous in a fast paced environment
- Able to demonstrate attention to detail
- Flexibility in terms of work schedule. Attendance is required for scheduled shifts. Overtime during peak periods.
- Ability to work well in a team environment
- Ability to communicate effectively with local teams and external support teams and Maisons
- Ability to perform tasks consistently and accurately
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer – United States
We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Salary will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture
