At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
Job Summary:
The National Employee Benefits Practice Leader plays a vital role in the management of our national initiatives. This position will work closely with the National Employee Benefits President, EB National Chief Sales Officer, EB COO, EB Practice Leaders, Regional EB Presidents and National Specialty Leaders on the retention of clients through the development and management of Hub’s products, services and delivery model.
Responsibilities:
Retention – Responsible for overall retention of clients. Work with Hubs to track retention, identify reasons we lose business and develop solutions to address those reasons.
Training - Identify technical and skill set training needs that support Hub’s account teams and work with corporate Learning & Development to create programs and implement across regions.
Best Practices – Along with the National EB COO, develop standardized processes for sales and service delivery of EB. Continually update to keep deliverables fresh. Create model for roll-out to offices and training of materials.
Carrier/Vendor Relations – Develop strong relationships with carriers and vendors. Attend functions such as EBLF and participate in carrier/vendor advisory councils. Direct management of VP Point Solution Partnerships.
Industry Events – Work with Marketing on such industry events as RIMS and SHRM. Track results of events to determine future profitability. Identify future opportunities.
National Meetings – Develop and lead the following national meetings: EB Leadership, Specialty Practices and Best Practice Team.
EB Compliance – Act as the business liaison on the EB Compliance team. Make recommendations on any issues that impact the business.
Marketing – Work with corporate and regional marketing teams on dissemination of information and development of new marketing materials on Hub products and services.
Mergers & Acquisitions – Participate in the acquisition process and assist with the integration of new Corporate EB acquisitions.
Specialty Practices – Provide guidance on strategy for all our specialty practices with direct management of Communications & Design, Global Benefits, Pharmacy, VB and Health & Performance.
Client Survey – In coordination with the corporate marketing team, develop and implement a biannual client survey. Create plan to address issues identified in survey.
Collaborate – Support EB President, National EB CSO, EB COO, Practice Leaders, Regional Presidents and Specialty Practice leaders in development and implementation of new initiatives.
Leadership – Lead the regional Practice Leaders (dotted line – direct line to regional Presidents)
Finance – Work with Finance/Accounting on Corporate EB and Global Benefits. Identify and negotiate opportunities for revenue generation through national agreements and sponsorships.
Budget – Work with the EB COO on the budget development and ongoing management.
Qualifications & Skills:
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15 - 20 years of Employee Benefits experience in an insurance brokerage firm
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Experience leading teams, through direct reporting lines and through influencing key stakeholders
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Proven ability to effectively build and manage relationships, especially with senior leadership, carriers, and vendors
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Experience developing client retention and revenue generation strategies
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Excellent communication skills, with significant public speaking and/or executive presentation experience
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Proven ability to effectively manage multiple priorities and act with appropriate levels of urgency
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Ability to successfully leverage and collaborate with HUB networks to capitalize on opportunities and solve problems
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Ability to travel as needed
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
The expected salary range for this position is $250,000 - $300,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
Department Account Management & Service
Required Experience: More than 15 years of relevant experience
Required Travel: Up to 50%
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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