Top 2091 Customer service representative Jobs in Iselin, Nj

Senior Customer Service Specialist
DSV —Iselin, NJ
- $71,760 - $89,700 a year
- Full-time
- Office
- Continuous improvement
- Contracts
6d
Customer Service Representative
Graybar Electric Company, Inc. —Edison, NJ
- $25 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative (Wholesale Apparel)
United Legwear Company LLC —Edison, NJ
- $75,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Commuter assistance
- AD&D insurance
Customer Service Representative
Mamiye Brothers, Inc. —Iselin, NJ
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Solution & Claims Associate (Remote)
Nestlé Health Science —Bridgewater, NJ
- $45,000 - $55,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- 401(k) matching
6d
Customer Service Rep – Dispatch
DHL —Edison, NJ
- $50,000 - $65,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Fulfillment Specialist
Cascades —Piscataway, NJ
- $52,000 - $58,000 a year
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Profit sharing
- Wellness program
Quick Apply
New Store Concierge
Key Food Stores Co Operative, Inc. —Matawan, NJ
- $60,000 - $65,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Wealth Management: Client Service Associate
Northwestern Mutual —New York, NY
- $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- 5 years
- Disability insurance
- Health insurance
Quick Apply
10d
E-Commerce Operations & Customer Experience Specialist
Bond No. 9 New York —New York, NY
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- Mid-level
Quick Apply
Service BDC Representative
Automall 46 —Totowa, NJ
- $18 - $20 an hour
- Full-time
- Microsoft Word
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Partner Service Representative
American Spraytech, LLC —Branchburg, NJ
- $50,000 - $57,000 a year
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Bilingual Medical Call Center Representative
Redefine Management, LLC —Matawan, NJ
- $20 - $21 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Retention Specialist
American Dream Auto Protect —Edison, NJ
- $20 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Senior / Lead Customer Service Representative
Slice Merchant Services —Holmdel, NJ
- $20 - $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Trilingual Customer Service Representative
Anchor Health Home Care —Brooklyn, NY
- $18 - $20 an hour
- Full-time
- Spanish
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Career Growth
EchoStar —Roseland, NJ
- From $43,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Inbound Retention Representative (Six-Figure Opportunity)
EchoStar —Roseland, NJ
- From $70,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Associate Director, PBM Client Services
Healthcare Support —New York, NY
- $163,000 - $190,000 a year
- Monday to Friday
- Hybrid work
- 6 years
- Office
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Donation Resource Coordinator Lvl 1
NJ Sharing Network —New Providence, NJ
- $23.18 - $34.77 an hour
- 12 hour shift
- Spanish
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for customer service representative in iselin, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near iselin, nj

Recruiting Coordinator jobs in New Providence, NJ

Client Services Associate jobs in New York, NY

E-commerce Specialist jobs in New York, NY

Customer Service Representative jobs in Iselin, NJ

Concierge jobs in Matawan, NJ

Customer Service Representative jobs in Brooklyn, NY

Customer Service Representative jobs in Edison, NJ

Call Center Representative jobs in Roseland, NJ

Director Of Client Services jobs in New York, NY

Recruiting Coordinator jobs in Connecticut

Resident Services Coordinator jobs in San Diego, CA

Recruiting Coordinator jobs in Rhode Island

Recruiting Coordinator jobs in Westchester County, NY

Clinical Research Coordinator jobs in Cleveland, OH

Recruiting Coordinator jobs in Peoria, IL

Remote Operations Coordinator jobs in New York, NY

Remote Call Center Representative No Experience jobs in Texas

Business Services Representative jobs in Clinton Township, MI

Human Services jobs in Norfolk, VA

Business Services Representative jobs in Fairbanks, AK

Senior Customer Service Specialist

DSV -
Iselin, NJ

Apply Now

Job Details

Full-time
$71,760 - $89,700 a year
6 days ago

Qualifications

Performance monitoring
Data integrity assurance
Data quality checks
Cost reduction by process optimization
Managing customer accounts
Contract management
Operational analysis
Customer relationship building
Data analysis reporting
Market analysis
Accounts receivable management
Standard Operating Procedures (SOPs) implementation
Logistics customer service
Pricing optimization
Providing information to customers
Business analysis
Account development
Managing clients in a customer support role
Cross-selling
Key Performance Indicators
Policy & process development
Sales quoting
Continuous improvement
Data quality monitoring
EDI transactions for logistics
Customer engagement
Customer relationship management
Contracts
Leading team collaboration initiatives
Management reporting

Full Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Customer Service

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com

Location: USA - Iselin, Wood Ave

Division: Group
Job Posting Title: Senior Customer Service Specialist
Time Type: Full Time

The Senior Customer Service Specialist serves as a key point of contact for strategic customers, providing comprehensive account management and ensuring a high level of service across DSV’s organization. This role is responsible for building and maintaining strong customer relationships, coordinating cross-functional support, monitoring service performance, and identifying opportunities to strengthen customer satisfaction, operational efficiency and business growth.

Working closely with customers, Sales, Operations, and other internal stakeholders, the Senior Customer Service Specialist provides strategic and operational support to key accounts. The role combines customer relationship management with data analysis, performance management, rate and yield optimization, process improvement, and proactive issue resolution to ensure DSV consistently meets customer expectations and contractual commitments.

The successful candidate will serve as a trusted partner to both the customer and internal teams, anticipating customer needs, identifying risks and opportunities, and driving solutions that improve service delivery, productivity, and overall account performance.

Account Management

Act as primary contact for key accounts as defined by branch- and regional management
Build relationships across local levels of customer’s organization
Work across DSV’s network and divisions to maintain and grow share of wallet
Ensure rates are current, communicated to OPS, and submitted to USSC for auto rating purposes
Provide clients with market insights to best predict and maneuver market challenges
Create, maintain and update SOPs

Strategic Focus

Support contract and rate negotiations from local US perspective
Support sales manager/account owner with account plans and action outlined satisfaction, threats and development opportunities
Determine necessity and feasibility of EDI and other tech solutions that will support eBooking
Analyze volume- and workflows to optimize productivity and uncover cost savings for client
Manage rate optimization and yield management

Performance Review

Monitor, analyze and action customer performance according to committed volumes
Monitor, analyze and action DSV performance according to KPIs in Service Level Agreement
Ensure client reporting requirements are met
Support sales manager/account owner by providing select material slides for client business reviews on scheduled cadence and own any follow-up items

Operational Execution

Oversee day-to-day operational activities, identify risks, pain points and service gaps
Lead any and all collaboration efforts across internal stakeholders involved with the client
Head up and respond to spot quote requests identify upselling opportunities
Ensure data quality KPIs are met including timeliness and billing days
Achieve and maintain acceptable AR rating

For this position, the expected base pay range is $71,760 to $89,700. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

Refine Your Search

customer service representative jobs in iselin, nj

Senior Customer Service Specialist

Customer Service Representative

Customer Service Representative (Wholesale Apparel)

Customer Service Representative

Customer Solution & Claims Associate (Remote)

Customer Service Rep – Dispatch

Customer Fulfillment Specialist

New Store Concierge

Wealth Management: Client Service Associate

E-Commerce Operations & Customer Experience Specialist

Service BDC Representative

Partner Service Representative

Bilingual Medical Call Center Representative

Customer Retention Specialist

Senior / Lead Customer Service Representative

Trilingual Customer Service Representative

Call Center Representative - Career Growth

Inbound Retention Representative (Six-Figure Opportunity)

Associate Director, PBM Client Services

Donation Resource Coordinator Lvl 1

I want to receive the latest job alert for customer service representative in iselin, nj

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected