Top 8 Front desk supervisor Jobs in Islamorada, Fl

Front Desk Supervisor
Hadley House —Islamorada, FL
- $19 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
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Front Office Supervisor
Schulte Hospitality Group —Islamorada, FL
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
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Reservations Supervisor
Three Waters Resort & Marina, A Tribute Portfolio Resort —Islamorada, FL
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Spa Receptionist
EOS Hospitality HCR Employee LLC —Marathon, FL
- Weekends as needed
- English
- High school diploma or GED
- Computer skills
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8d
Hospitality Specialist- Topsider
Capital Vacations —Islamorada, FL
- $19 - $20 an hour
- Entry level
- Paid holidays
- Disability insurance
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Front Desk Agent--Topsider Resort
Capital Vacations —Islamorada, FL
- Full-time
- Entry level
- Paid holidays
- Paid time off
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Part-Time Front Desk Agent
Capital Vacations —Islamorada, FL
- Part-time
- Entry level
- Paid holidays
- Disability insurance
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Rooms Controller
Hawks Cay Resort —Marathon, FL
- Inventory management
- Mid-level
- Office
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8d

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Front Desk Supervisor
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You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest…
$19 an hour
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front desk supervisor jobs near islamorada, fl

Front Desk Supervisor

Hadley House
Islamorada, FL

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Job Details

Part-time | Full-time
$19 an hour

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Team supervision
Frontline customer support management
High school diploma or GED
Property management systems (PMS)

Full Job Description

This role includes onsite residency at one of the assigned resorts

Job Overview

As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors. You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest inquiries, and resolve any issues that may arise during their stay. You will also play a key role in training and mentoring front office staff to maintain high service standards.

What You'll Be Doing

Guest Services:

Greet and welcome guests in a friendly and professional manner.
Assist guests with check-in and check-out procedures.
Handle guest complaints and concerns, ensuring prompt resolution.
- Coordinate with other hotel departments to fulfill guest requests and special arrangements.

Staff Supervision:

Train and supervise front desk agents and other front office staff in partnership with Front Office Manager
Ensure staff adheres to dress code and grooming standards.
Address disciplinary issues as needed.

Problem Resolution:

Handle difficult or complex guest situations and escalate as necessary.
Ensure guest privacy and security protocols are followed.
Assist in Implementation of effective strategies to minimize guest complaints.

Training and Development:

Provide ongoing training to front office staff on guest service standards and procedures.
Foster a positive and collaborative work environment.
Assist in the onboarding and training of new employees.

What You Bring:

High school diploma or equivalent (a bachelor's degree in hospitality management or a related field is preferred).
Previous experience in a front desk or guest service role, with at least 1-2 years of supervisory experience.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Knowledge of hotel management software and reservation systems.
Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with Company Match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

front desk supervisor jobs in islamorada, fl

Front Desk Supervisor

Front Office Supervisor

Reservations Supervisor

Spa Receptionist

Hospitality Specialist- Topsider

Front Desk Agent--Topsider Resort

Part-Time Front Desk Agent

Rooms Controller

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