Top 69 Customer service representative Jobs in Ithaca, Ny

Client Service Representative
Cornell University —Ithaca, NY
- $24.30 - $26.15 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
6d
Customer Service Representative - State Farm Agent Team Member
Zach Clark - State Farm Agent —Ithaca, NY
- $50,000 - $65,000 a year
- Full-time
- Office
- Leadership
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Member Solutions Representative
Beginnings Credit Union —Ithaca, NY
- $21.00 - $21.50 an hour
- Remote
- High school diploma or GED
- US work authorization
- Entry level
Quick Apply
Customer Service/Sales
Home Depot —Ithaca, NY
- $18 an hour
- Entry level
Veterinary Client Service Representative
VCA Animal Hospitals —Ithaca, NY
- $18 - $20 an hour
- Full-time
- Cleaning
- Entry level
- Health insurance
- Dental insurance
Customer Service Specialist
Sherwin-Williams —Ithaca, NY
- $19.45 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
7d
Customer Service Associate
Walgreens —Ithaca, NY
- $16 - $18 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Client Service Manager
VCA Animal Hospitals —Ithaca, NY
- $58,000 - $65,000 a year
- Full-time
- Microsoft Word
- Bachelor of Science
- Mid-level
- Health savings account
- Paid holidays
Customer Service Team Leader
Goodwill of the Finger Lakes —Ithaca, NY
- $20.50 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Assistant Service Center Manager
Cornell University —Ithaca, NY
- $65,447 - $75,632 a year
- Extended hours
- Mid-level
- Residential
- University
- Adoption assistance
- Parental leave
10d
Pharmacy Customer Service Associate
Walgreens —Ithaca, NY
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate/Cashier
Spencer Shurfine —Spencer, NY
- $16 - $17 an hour
- Part-time
- Background check
- In-person
- Entry level
- Flexible schedule
Quick Apply
13d
Customer Service Associate I
Dollar Tree —Ithaca, NY
- $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Pro Customer Service/Sales
Home Depot —Ithaca, NY
- $17 - $19 an hour
- Entry level
- Commercial
Client Order Specialist
Intertek —Cortland, NY
- $21 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
3d
Licensed Insurance Customer Service
Bailey Place Insurance —Cortland, NY
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Communication skills
- Paid training
- Paid holidays
Quick Apply
3d
Service Coordinator
Holbrook's Precast Inc. —Marathon, NY
- From $20 an hour
- Full-time
- In person
- Office
- Driver's License
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
2d
Customer Service Associate I
Family Dollar —Groton, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply

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Client Service Representative

Cornell University -
Ithaca, NY

Apply Now

Job Details

$24.30 - $26.15 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Adoption assistance
Parental leave
Employee discount

Qualifications

Computer operation
Medical software
Patient management software
Customer engagement
Productivity software

Full Job Description

Client Service Representative

APPLY

The Cornell University College of Veterinary Medicine seeks a Client Service Representative to join the team at the Cornell University Hospital for Animals (CUHA). This position is focused on the in-person client experience. Client Service Representatives are expected to be outgoing, welcoming, enthusiastic, and empathetic team players who are adaptable and move to areas throughout the client service organization. This includes the Companion Animal Hospital (CAH) Admissions office, CAH Discharge office, Equine & Nemo Farm Animal Hospital (ENFAH) front office and CUHA Out of Hours office.

The job responsibilities include, but are not limited to:

Greet clients and visitors promptly and courteously, gather and enter patient/client information, answer a multi-line phone system, notify clinical services of client’s arrival, and use good sound judgment when handling emergency situations relaying pertinent information as necessary.
Review the current day schedule and update incomplete information. Assist students and other clinical support staff with client questions. Be knowledgeable and familiar with CUHA policies and procedures and be able to explain and provide clarification as needed.
Responsible for facilitating clients’ visits, directing communications with clients during their visit, and acting as a liaison between the client and staff to ensure the visit goes smoothly
Prepare and audit invoices, processing final payments, refunds, collecting & posting deposits for hospitalized patients.
Maintain a balanced cash drawer, paying close attention to cash control and potential loss exposure.
Verify home instructions have been emailed to referring veterinarians and clients after discharge.
Client Service Representatives will be trained in both Admission and Discharge performing the functions based on the client’s immediate need.

Required Qualifications

A High School or associate’s degree in a relevant field of study and 2-4 years of relevant customer service experience is required.
Must possess excellent customer service skills.
Be able to effectively and professionally communicate verbally with coworkers, doctors, students, and clients, and handle interactions with grace.
Ability to maintain calm demeanor during emergency situations and demonstrate sincere compassion.
Ability to work efficiently in a busy environment and proactively identify tasks required to ensure optimum client care and hospital organization.
Must be able to multitask and to quickly change priorities and solve problems in a fast-paced environment while maintaining a positive attitude.
Must be able to work within a diverse team and perform with minimum supervision.
Have basic computer and technical skills including familiarity with Microsoft Office and the ability to learn electronic medical record system (ezyVet)and other software programs.

Preferred Qualifications

Experience in a high-volume call operation handling multiple phone lines.
Previous experience in a veterinary, human medical, or social service-related office preferred.
Knowledge of veterinary and/or human medical terminology, medical records systems, and billing systems.
Exceptional Client Service Awards and/or other acknowledgement.
Certifications in leadership development and/or client service areas.

Important Details about the Position

This is an onsite position located in Ithaca, NY.
We are unable to provide Visa sponsorship, now or in the future, for this position.

This position is scheduled to work Monday, Wednesday, Thursday, and Friday from 7:15am - 3:45pm and Sundays from 7:30am - 4:00pm.

While the expected schedule is detailed above, flexibility in the role is required. The specific schedule may change to meet the needs of the business, requiring employees to work early mornings, evenings, weekends and University holidays and scheduled breaks.

The Following Documents are Required to be Submitted with your Application

Resume
Cover Letter

What We Offer:

Great benefits! Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

3 weeks of paid vacation
13 additional holiday days with 2 additional floating holidays to be used at your discretion.

An award-winning employer provided benefits program
- Comprehensive health care options
- Access to wellness programs
- Employee discounts with local and national retail brands
- Generous retirement contributions
- Impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, Tuition Aid for external education, and Cornell Children's Tuition Assistance program
Follow this link for more information: https://hr.cornell.edu/understand-your-benefits

Employees are expected to meet all of the Cornell University Staff Skills for Success, which are essential for individual and organizational success.

Who We Are:

Cornell University Hospital for Animals (CUHA) provides leadership in patient care, education, clinical investigation and scientific innovation. As part of an all-encompassing customer service team, the Client Experience Coordinator will excel in communication management and will collaborate with other Client Experience Coordinators for Scheduling and Records Management, members of the broader customer service team, other hospital staff, and students.

Questions?

Gabriel Gonzalez - [email protected]

University Job Title:

Administrative Asst III

Job Family:

Administration

Level:

Pay Rate Type:

Hourly

Pay Range:

$24.30 - $26.15

Remote Option Availability:

Onsite

Company:

Contract College

Contact Name:

Gabriel Gonzalez

Contact Email:

[email protected]

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected].

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at [email protected].

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing [email protected].

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-08-07

About Us

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.

We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.

Apply Now

Refine Your Search

customer service representative jobs in ithaca, ny

Client Service Representative

Customer Service Representative - State Farm Agent Team Member

Member Solutions Representative

Customer Service/Sales

Veterinary Client Service Representative

Customer Service Specialist

Customer Service Associate

Client Service Manager

Customer Service Team Leader

Assistant Service Center Manager

Pharmacy Customer Service Associate

Customer Service Associate/Cashier

Customer Service Associate I

Pro Customer Service/Sales

Client Order Specialist

Licensed Insurance Customer Service

Service Coordinator

Customer Service Associate I

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

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