Top 24 Call center Jobs in Ithaca, Ny

Medical Office Receptionist
Valor Healthcare, Inc. —Ithaca, NY
- $19 - $20 an hour
- Full-time
- BLS Certification
- English
- ACLS Certification
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Telemarketer - State Farm Agent Team Member
Nicholas Romo - State Farm Agent —Ithaca, NY
- $18 - $22 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
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Switchboard Operator - Communications- Per Diem
The Guthrie Clinic —Cortland, NY
- $17.34 - $23.96 an hour
- Part-time
- English
- Windows
- High school diploma or GED
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Dispatcher
Svk Systems Inc —Homer, NY
- $24 - $26 an hour
- Contract
- Sales
- Word processing
- Computer literacy
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Transportation and Mobility Services Specialist
The Arc of Chemung-Schuyler —Watkins Glen, NY
- $17.00 - $19.55 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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call center jobs near ithaca, ny

Medical Office Receptionist

Valor Healthcare, Inc. -
Ithaca, NY

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Job Details

Full-time
$19 - $20 an hour

Qualifications

BLS Certification
In-person customer service
English
ACLS Certification

Full Job Description

Description:

Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in Ithaca. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule.

About Valor Healthcare

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and a world-class patient experience.
Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Position Overview

As a Medical Office Receptionist, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.

Core Responsibilities

Actively assists with the administrative support related to patientcare.
Inputs all patients’ information into VISTA/CPRS.
Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
Check patients in and/or out of the clinic.
Schedule clinic appointments.
Answers phones and timely relays messages.
Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
Embrace and support new initiatives, whether clinical or operational.

Requirements:

Qualifications

High School Diploma/GED or equivalent education
Strong computer skills, EMR experience preferred
Demonstrated high quality customer service & organization skills
Minimum, 1-year experience in a clinical or call center environment (preferred).
Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
Proficiency in written and spoken English.
Energetic and optimistic demeanor
This is considered a safety sensitive position.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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call center jobs in ithaca, ny

Medical Office Receptionist

Telemarketer - State Farm Agent Team Member

Switchboard Operator - Communications- Per Diem

Dispatcher

Transportation and Mobility Services Specialist

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