Top 93 Information specialist Jobs in Ithaca, Ny

IT Support Services Specialist II
Tompkins Community Bank —Ithaca, NY
- $26 - $30 an hour
- Full-time
- 5 years
- Mid-level
- Travel
Quick Apply
7d
Enrollment Communications Specialist
Cornell University —Ithaca, NY
- $65,447 - $74,056 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Analysis skills
- Health insurance
- Tuition reimbursement
4d
Title Processing Support Specialist I
Stewart Title Guaranty Company —Ithaca, NY
- $33,280.00 - $55,477.76 a year
- Online Application
- High school diploma or GED
- Bachelor's degree
- Communication skills
- Employee stock purchase plan
- Health insurance
4d
Teaching Support Specialist
Cornell University —Ithaca, NY
- $72,209 - $83,447 a year
- Online Application
- Mid-level
- 3 years
- Master's degree
- Tuition reimbursement
- Paid time off
Technical Support Specialist
Tompkins Community Counseling —Ithaca, NY
- $22 - $30 an hour
- Part-time
- Hybrid work
- Google Workspace
- Computer Science
- Customer service
- Flexible schedule
Quick Apply
2d
Labor & Employee Relations Specialist (North America)
Danaher Life Sciences —Cortland, NY
- $110,000 - $125,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Temporary HR Transaction Specialist
Cornell University —Ithaca, NY
- $24.30 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Adoption assistance
- Parental leave
Purchasing Specialist
Tompkins County —Tompkins County, NY
- $62,129 - $65,416 a year
- Full-time
- Marketing
- Writing skills
- Research
Research Support Specialist I (CHESS Operator)
Cornell University —Ithaca, NY
- $65,447 - $75,632 a year
- Weekends as needed
- Mid-level
- University
- Software development
- Health insurance
- Tuition reimbursement
Temporary Remote Banking Specialist
Tompkins Financial Corporation —Ithaca, NY
- $19 - $20 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Math
AML Specialist
Tompkins Financial Corporation —Ithaca, NY
- $28 - $33 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Free parking
- Profit sharing
PT/Seasonal Youth Care Specialist
The William George Agency for Childrens Serv —Freeville, NY
- $24 an hour
- Weekends as needed
- Inventory management
- Bachelor of Science
- Residential
- Health insurance
- Paid time off
Quick Apply
Peer Support Specialist
CATHOLIC CHARITIES OF THE FINGER LAKES —Ithaca, NY
- From $18 an hour
- Full-time
- Background check
- Hospital
- 5 years
- 403(b)
Quick Apply
3d
Deposit Operations Specialist II
Tompkins Financial Corporation —Ithaca, NY
- $23.50 - $28.00 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Free parking
- Profit sharing
Patient Service Specialist-Gastroenterology- Full Time
The Guthrie Clinic —Ithaca, NY
- $17.34 - $23.96 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Medical terminology
- Health insurance
- Tuition reimbursement
Quick Apply
4d
Self-Direction Specialist - Ithaca Area
Unity House of Cayuga County —Ithaca, NY
- $17 - $30 an hour
- High school diploma or GED
- Driver's License
- Entry level
- Tuition reimbursement
- Employee assistance program
Quick Apply
Teaching Support Specialist II- Cornell University’s Nancy E. and Peter C. Meinig School of Biomedical Engineering
Cornell University —Ithaca, NY
- $65,447 - $75,632 a year
- Online Application
- Laboratory
- Classroom
- Mid-level
- Health insurance
- Tuition reimbursement
Provider Enrollment Specialist - CAP
Cayuga Health System —Ithaca, NY
- $25 - $33 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Data entry
Quick Apply
Deposit Quality Assurance Specialist II
Tompkins Financial Corporation —Ithaca, NY
- $23.50 - $28.00 an hour
- Full-time
- Hybrid work
- Customer service
- Research
- Mid-level
- Free parking
- Profit sharing
EMPLOYMENT SPECIALIST
CATHOLIC CHARITIES OF TOMPKINS/TIOGA —Ithaca, NY
- $23 an hour
- Part-time
- Background check
- Experience working with individuals with disabilities
- Analysis skills
- 403(b)
- Flexible schedule
Quick Apply

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information specialist jobs near ithaca, ny

IT Support Services Specialist II

Tompkins Community Bank -
Ithaca, NY

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Job Details

Full-time
$26 - $30 an hour
7 days ago

Qualifications

Customer communication
Hardware support
Network support

Full Job Description

Responsible for performing a variety of duties to include; act as a technical assistant to the Information Technology staff, by providing level 2 support in response to end user and IT staff needs. To assist with hardware and software implementations and configurations on supported platforms. To provide system or application configuration, integration, or recovery services in response to end user service interruptions. As part of the Information Technology department, this individual has responsibilities for all systems supported throughout the entire enterprise (all affiliate companies and businesses belonging to the holding Company).

Monitor and respond to incidents escalated from level 1. Assume ownership of incident and make determination of when/if escalation to Level of ITS Leadership is necessary. Communicate with end user when issue is closed.
Apply fundamental knowledge to meet customer requirements for hardware and software services.
Work with third-party vendors to resolve issues with vendor hardware software and during a system installation or upgrade as appropriate.
Serve as liaison between level 1 and level 3 for critical incidents.
Coordinate communication to end users during critical incidents.
Provide training for end users and IT staff. Advise and assist with the development of appropriate training programs. Provide individual training (1:1) as appropriate.
Assist in the design and maintaining training manuals and Support Services knowledgebase.
Maintain knowledge of operating systems, configurations of both software and hardware, system monitoring, and system problem diagnosis and resolution.
Maintain working knowledge of end user workflows and business processes supported by hardware, software and third-party solutions.
Provide technical assistance on infrastructure/network projects, or projects requested by the end-user.
Monitor physical and environmental conditions relating to the network and core infrastructure as well as security related issues in accordance with standards.
Occasional travel required for training, regional projects or offsite meetings.
All other duties as assigned.

An Associate’s Degree or equivalent related specialized training or experience.
Minimum of five (5) years’ experience in a related role providing end user support.
Previous experience with computer hardware and software, including familiarity with computer networks.
Ability to prepare a detailed recording of all work in knowledge base, accurate and adequately documented in adherence to department procedures, and for external auditors/regulators.
Strong interpersonal relations and communication skills required with an ability to communicate with a variety of audiences.
Strong customer service skills.
Knowledge and understanding of data processing concepts.
Familiarity with banking software application functionality preferred.
Experience using or supporting information system applications or microcomputer systems preferred.
Occasional travel required for training, regional projects or offsite meetings.

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Refine Your Search

information specialist jobs in ithaca, ny

IT Support Services Specialist II

Enrollment Communications Specialist

Title Processing Support Specialist I

Teaching Support Specialist

Technical Support Specialist

Labor & Employee Relations Specialist (North America)

Temporary HR Transaction Specialist

Purchasing Specialist

Research Support Specialist I (CHESS Operator)

Temporary Remote Banking Specialist

AML Specialist

PT/Seasonal Youth Care Specialist

Peer Support Specialist

Deposit Operations Specialist II

Patient Service Specialist-Gastroenterology- Full Time

Self-Direction Specialist - Ithaca Area

Teaching Support Specialist II- Cornell University’s Nancy E. and Peter C. Meinig School of Biomedical Engineering

Provider Enrollment Specialist - CAP

Deposit Quality Assurance Specialist II

EMPLOYMENT SPECIALIST

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