Top 622 Service leader Jobs in Ithaca, Ny

Client Service Manger
VCA Colonial Animal Hospital —Ithaca, NY
- $58,000 - $65,000 a year
- Weekends as needed
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
5d
Hospital Manager
VCA Colonial Animal Hospital —Ithaca, NY
- $75,000 - $80,000 a year
- Full-time
- Background check
- Surgery
- Internal Medicine
- Continuing education credits
- Health savings account
Quick Apply
5d
Maintenance Supervisor
Bimbo Bakeries USA —Ithaca, NY
- $76,300 - $99,200 a year
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Paid time off
- 401(k) matching
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1508)
Target —Ithaca, NY
- From $18.25 an hour
- Part-time
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1508)
Target —Ithaca, NY
- $18.25 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Customer Service Associate
Walgreens —Ithaca, NY
- $16 - $18 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Ithaca, NY
- $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Assistant Manager I
Dollar Tree —Ithaca, NY
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Restaurant Host (Full Time)
THE HEIGHTS RESTAURANT —Ithaca, NY
- $24 - $30 an hour
- Full-time
- Cash register
- Computer skills
- 1 year
Quick Apply
12d
Medical Office Receptionist
Valor Healthcare, Inc. —Ithaca, NY
- $19 - $20 an hour
- Full-time
- BLS Certification
- English
- ACLS Certification
Quick Apply
Shift Supervisor
CVS Health —Ithaca, NY
- $18 - $27 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
4am Inbound (Stocking) (T1508)
Target —Ithaca, NY
- From $18.25 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
Admissions Assistant
Cornell University —Ithaca, NY
- $29.45 - $31.66 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Tuition reimbursement
11d
Keyholder
SHOE DEPT. —Ithaca, NY
- From $18 an hour
- Merchandising
- Retail management
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Leadership Program Director
Girl Scouts of NYPENN Pathways —Ithaca, NY
- $600 a day
- Seasonal
- Customer service
- Sanitation
- Mid-level
Quick Apply
General Manager
South Hill Cider —Ithaca, NY
- From $24 an hour
- Full-time
- Mid-level
- Administrative experience
- QuickBooks
- Paid time off
- Employee discount
Quick Apply
4d
Department Supervisor
Ross Dress For Less —Ithaca, NY
- $17.50 - $19.00 an hour
- Weekends as needed
- Merchandising
- Sanitation
- English
Quick Apply
6d
Customer Service Team Leader
Goodwill of the Finger Lakes —Ithaca, NY
- $20.50 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Ithaca, NY
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1508)
Target —Ithaca, NY
- $18.25 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule

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Client Service Manger

VCA Colonial Animal Hospital -
Ithaca, NY

Quick Apply

Job Details

Full-time
$58,000 - $65,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Customer communication
Productivity software

Full Job Description

We're Looking for You!

Client Service Manager

VCA Colonial Animal Hospital | Ithaca, NY

Join a thriving 14-doctor hybrid specialty hospital in the beautiful Finger Lakes region of New York. We are seeking an experienced, people-focused Client Service Manager to lead, develop, and elevate our Client Service team while helping create an exceptional experience for our clients, patients, and staff.

About the Role

As the Client Service Manager, you will partner closely with the Hospital Manager, Hospital Director, and Medical Director to support the daily operations and long-term success of the hospital.

This is a highly visible leadership position with a strong focus on:

Team development and coaching
Client experience and satisfaction
Staff recruitment, training, and retention
Scheduling and operational oversight
Process improvement and policy implementation
Building a positive, respectful workplace culture

Schedule: 5 days per week, flexibility to include evenings, holidays and weekends
Work Style: Approximately 50% administrative/office responsibilities and 50% on-the-floor leadership, mentoring, and team support.

What You'll Do

Lead and support the Client Service team
Recruit, hire, onboard, and develop team members
Conduct performance reviews and provide coaching
Manage scheduling, attendance, and time-off requests
Oversee client communications, billing, accounts receivable, and collections
Ensure smooth client flow and exceptional customer service
Develop and maintain SOPs and operational processes
Manage programs including CareCredit, Trupanion, and MyVCA App
Facilitate staff meetings and team engagement initiatives
Maintain compliance with hospital policies and the Respectful Workplace Policy
Support register reconciliation and financial processes
Help drive continuous improvement throughout the hospital

What We're Looking For

The ideal candidate is:

A strong, compassionate leader who enjoys developing people
An excellent communicator with strong listening skills
Adaptable, organized, and solution-oriented
Skilled at managing multiple priorities in a fast-paced environment
Passionate about delivering outstanding client experiences
Committed to fostering a positive and collaborative culture

Qualifications

Associate's or Bachelor's degree in Management or related field preferred
Minimum of 3 years of leadership experience
Proven experience leading and coaching teams
Strong organizational and time-management skills
Proficiency with Microsoft Excel, Word, and PowerPoint
Veterinary hospital experience preferred

Benefits

We offer a comprehensive benefits package, including:

Competitive salary: $58,000–$65,000
Medical, dental, and vision insurance
401(k)
Paid vacation, sick time, and holidays
Continuing education allowance and regional CE opportunities
Parental leave
Long- and short-term disability coverage
Pet discount program
Woof University online learning
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Legal and identity protection plans
Health Advocate Program
Career growth and advancement opportunities

Why VCA Colonial?

At VCA Colonial Animal Hospital, we believe great client experiences begin with empowered, engaged team members. If you're a collaborative leader who enjoys mentoring others, improving processes, and making a difference every day, we'd love to meet you.

Come grow with us and help shape the future of client service at VCA Colonial Animal Hospital.

Provide your feedback on BizChat

Pay: $58,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service leader jobs in ithaca, ny

Client Service Manger

Hospital Manager

Maintenance Supervisor

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1508)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1508)

Customer Service Associate

Customer Service Associate I

Assistant Manager I

Restaurant Host (Full Time)

Medical Office Receptionist

Shift Supervisor

4am Inbound (Stocking) (T1508)

Admissions Assistant

Keyholder

Leadership Program Director

General Manager

Department Supervisor

Customer Service Team Leader

Pharmacy Customer Service Associate

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1508)

I want to receive the latest job alert for service leader in ithaca, ny

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