Top 131 Technical service specialist Jobs in Ithaca, Ny

IT Support Services Specialist II
Tompkins Community Bank —Ithaca, NY
- $26 - $30 an hour
- Full-time
- 5 years
- Mid-level
- Travel
Quick Apply
5d
Microcomputer Technician
Ithaca City School District —Ithaca, NY
- $21.89 an hour
- Online Application
- High school diploma or GED
- 1 year
- Entry level
3d
Technical Support Specialist
Tompkins Community Counseling —Ithaca, NY
- $22 - $30 an hour
- Part-time
- Hybrid work
- Google Workspace
- Computer Science
- Customer service
- Flexible schedule
Quick Apply
1d
Dairy Technical Specialist
Cargill —Watkins Glen, NY
- $100,000 - $130,000 a year
- Spanish
- Up to 50% travel
- English
- Health insurance
Specialty Veterinary Technician Supervisor
VCA Animal Hospitals —Ithaca, NY
- $32 - $36 an hour
- Weekends as needed
- Mid-level
- Surgery
- Travel
- Paid parental leave
- Disability insurance
Licensed Veterinary Technician Emergency
VCA Animal Hospitals —Ithaca, NY
- $26 - $32 an hour
- Full-time
- Mid-level
- ER
- Continuing education credits
- Paid parental leave
Research Support Specialist I (CHESS Operator)
Cornell University —Ithaca, NY
- $65,447 - $75,632 a year
- Weekends as needed
- Mid-level
- University
- Software development
- Health insurance
- Tuition reimbursement
Purchasing Specialist
Tompkins County —Tompkins County, NY
- $62,129 - $65,416 a year
- Full-time
- Marketing
- Writing skills
- Research
Public Health Assistant
Cornell University —Ithaca, NY
- $24.30 - $26.79 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Tuition reimbursement
Pesticide Control Specialist 1 / Trainee 1 / 2 - NY HELPS
State of New York - Environmental Conservation, Department of —Cortland, NY
- $53,764 - $85,138 a year
- Overtime
- Background check
- Research
- Master's degree
- Paid holidays
- Dental insurance
2d
Deposit Operations Specialist II
Tompkins Financial Corporation —Ithaca, NY
- $23.50 - $28.00 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Free parking
- Profit sharing
Part-Time Research Aide - The Center for Precision Nutrition and Health
Cornell University —Ithaca, NY
- $24.50 - $26.83 an hour
- Part-time
- Hybrid work
- US work authorization
- In-person
- Associate's degree
- Health insurance
- Tuition reimbursement
Customer Relationship Specialist
Microbac —Cortland, NY
- $45,000 - $55,000 a year
- Full-time
- Word processing
- Pass drug screening
- Laboratory experience
- Wellness program
- Paid holidays
Quick Apply
3d
Veterinary Assistant
VCA Animal Hospitals —Ithaca, NY
- $19 - $21 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Secondary Assembly Specialist
Pyrotek —Cortland, NY
- $23 - $37 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Forklift
- Profit sharing
- Health insurance
Quick Apply
HVAC Service Technician
Mirabito Energy Products Energy Division —Lansing, NY
- $56,000 - $90,000 a year
- Full-time
- Mid-level
- Ability to climb stairs
- Driver's License
- Health insurance
- Dental insurance
Extension Associate - Lab of Ornithology
Cornell University —Ithaca, NY
- $82,000 a year
- Spanish
- 5 years
- English
- Adoption assistance
- Parental leave
Laser Safety Specialist
Cornell University —Ithaca, NY
- $81,924 - $95,208 a year
- Online Application
- Doctoral degree
- Customer service
- Bachelor of Science
- Adoption assistance
- Parental leave
Teaching Support Specialist II- Cornell University’s Nancy E. and Peter C. Meinig School of Biomedical Engineering
Cornell University —Ithaca, NY
- $65,447 - $75,632 a year
- Online Application
- Laboratory
- Classroom
- Mid-level
- Health insurance
- Tuition reimbursement
Extension Associate - Beef Production and Management Specialist
Cornell University —Ithaca, NY
- $84,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Master's degree
- Driver's License
- Adoption assistance
- Parental leave

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technical service specialist jobs near ithaca, ny

IT Support Services Specialist II

Tompkins Community Bank -
Ithaca, NY

Quick Apply

Job Details

Full-time
$26 - $30 an hour
5 days ago

Qualifications

Customer communication
Hardware support
Network support

Full Job Description

Responsible for performing a variety of duties to include; act as a technical assistant to the Information Technology staff, by providing level 2 support in response to end user and IT staff needs. To assist with hardware and software implementations and configurations on supported platforms. To provide system or application configuration, integration, or recovery services in response to end user service interruptions. As part of the Information Technology department, this individual has responsibilities for all systems supported throughout the entire enterprise (all affiliate companies and businesses belonging to the holding Company).

Monitor and respond to incidents escalated from level 1. Assume ownership of incident and make determination of when/if escalation to Level of ITS Leadership is necessary. Communicate with end user when issue is closed.
Apply fundamental knowledge to meet customer requirements for hardware and software services.
Work with third-party vendors to resolve issues with vendor hardware software and during a system installation or upgrade as appropriate.
Serve as liaison between level 1 and level 3 for critical incidents.
Coordinate communication to end users during critical incidents.
Provide training for end users and IT staff. Advise and assist with the development of appropriate training programs. Provide individual training (1:1) as appropriate.
Assist in the design and maintaining training manuals and Support Services knowledgebase.
Maintain knowledge of operating systems, configurations of both software and hardware, system monitoring, and system problem diagnosis and resolution.
Maintain working knowledge of end user workflows and business processes supported by hardware, software and third-party solutions.
Provide technical assistance on infrastructure/network projects, or projects requested by the end-user.
Monitor physical and environmental conditions relating to the network and core infrastructure as well as security related issues in accordance with standards.
Occasional travel required for training, regional projects or offsite meetings.
All other duties as assigned.

An Associate’s Degree or equivalent related specialized training or experience.
Minimum of five (5) years’ experience in a related role providing end user support.
Previous experience with computer hardware and software, including familiarity with computer networks.
Ability to prepare a detailed recording of all work in knowledge base, accurate and adequately documented in adherence to department procedures, and for external auditors/regulators.
Strong interpersonal relations and communication skills required with an ability to communicate with a variety of audiences.
Strong customer service skills.
Knowledge and understanding of data processing concepts.
Familiarity with banking software application functionality preferred.
Experience using or supporting information system applications or microcomputer systems preferred.
Occasional travel required for training, regional projects or offsite meetings.

Quick Apply

Refine Your Search

technical service specialist jobs in ithaca, ny

IT Support Services Specialist II

Microcomputer Technician

Technical Support Specialist

Dairy Technical Specialist

Specialty Veterinary Technician Supervisor

Licensed Veterinary Technician Emergency

Research Support Specialist I (CHESS Operator)

Purchasing Specialist

Public Health Assistant

Pesticide Control Specialist 1 / Trainee 1 / 2 - NY HELPS

Deposit Operations Specialist II

Part-Time Research Aide - The Center for Precision Nutrition and Health

Customer Relationship Specialist

Veterinary Assistant

Secondary Assembly Specialist

HVAC Service Technician

Extension Associate - Lab of Ornithology

Laser Safety Specialist

Teaching Support Specialist II- Cornell University’s Nancy E. and Peter C. Meinig School of Biomedical Engineering

Extension Associate - Beef Production and Management Specialist

I want to receive the latest job alert for technical service specialist in ithaca, ny

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