SUMMARY OF RESPONSIBILITIES
The General Manager is responsible for planning and overseeing the daily operations of the organization to ensure goals and objectives are achieved. The General Manager is responsible for the flow of information from and to the customer.
ESSENTIAL FUNCTIONS
· Plans, develops and implements organization policies and goals.
· Organizes and oversees the schedules and work of assigned staff.
· Coordinates activities of divisions or departments such as operating, manufacturing, engineering, planning, sales, maintenance, or research and development, to effect operational efficiency and economy.
· Directs and coordinates promotion of products manufactured, or services performed to develop new markets, increase share of market, and obtain competitive position in industry.
· Hires and trains new employees.
· Analyzes division or department budget requests to identify areas in which reductions can be made and allocates operating budget.
· Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.
· Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
· Promotes organization in industry, manufacturing, or trade associations.
· Performs other related duties as assigned by management.
· Ensures all company corrective/preventative action and improvement plans are met.
· Generates and reports to leadership on site-level KPIs that track operational effectiveness.
· Supports a facility vision that complies with Company objectives and Standard Operating Procedures.
· Fosters the site-level relationship with the customer while adhering to their specific needs and requirements.
· Audits the accountability of employees against established site processes and objectives.
· Supports Quality programs that instill personal accountability for accuracy, consistency, and completeness for all operations and departments.
· Drives accountability and continuous improvement through training, SOPs, and workflows to proactively improve quality, efficiency, and standardization.
· Assists with preparation for and participates in site regulatory and 3rd party audits.
· Complies with safety rules and ensures compliance with OSHA standards, and state and local regulations including FDA standards.
· Be an advocate for safe work habits, and a safe work environment by establishing, following, and enforcing company standards, GMPs, PPE requirements, and procedures.
· Strong technical experience with the ability to quickly learn new programs and applications to support operations.
· Ability to communicate effectively with customers, peers, management, team members, and other departments.
· Maintains a working knowledge of all operating systems pertaining to the work area.
· Carries out management responsibilities per the organization's policies and applicable laws.
· Key Point of Contact at the site for customers representing overall service
· Performs other related duties as assigned by management.
REQUIRED EXPERIENCE & EDUCATIONAL REQUIREMENTS:
· Bachelor’s degree in Engineering or Supply Chain or Business (preferred)
· 3 years of experience in an operational leadership role
· Excellent managerial and supervisory skills.
· Extensive knowledge of operations and production management.
· Ability to interpret financial data as needed to set production goals.
· Excellent organizational skills and attention to detail.
· Excellent written and verbal communication skills.
· Proficient in Microsoft Office Suite or similar software.
· Excellent presentation and consensus-building skills.
· Proven record in continuous improvement and change implementation.
· Strong leadership, interpersonal, organizational, and motivational skills
· Able to develop, coach, train, and counsel others.
· Ability to influence/collaborate cross-functionally and mmunicate clearly with managers, supervisors, and other team members.
· Must have a basic knowledge of lean manufacturing.
· General Professional Proficiency in reading, writing, and speaking English (bilingual a plus)
· Takes pride in doing good work, and has a positive attitude.
· Ability to multitask and prioritize workload.
COMPETENCIES:
· - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
· - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
· - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
· - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
· - Ability to lead and mentor staff to achieve significant results. Ability to influence, negotiate and gain commitment at all organizational levels. Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
· - Motivational, “lead by example” management style with a focus on respect, integrity, equability, and trust. Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
· - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
· - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
· - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
· - Solid understanding of foundational safety programs in a manufacturing and warehousing environment. Observe safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
· - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to: stand; walk; sit; use hands finger dexterity, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
This position requires work in both an office setting and a warehouse setting. Work occasionally requires “after-hours” communication or extended work hours, including weekend or evening work. Working conditions in the warehouse setting may or may not be environmentally controlled resulting in hot or cold temperatures. Employees will work in an area where there is moving warehouse equipment/parts.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Summit Packaging Solutions LLC is an equal-opportunity employer. Summit expressly prohibits discrimination and harassment of any type and affords equal opportunity employment opportunities to employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Job Type: Full-time
Pay: $120,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
