Top 23 Reservation agent Jobs in Jackson, Mi

Front Desk Agent-Part-Time
Home2 Suites - Jackson, MI —Jackson, MI
- $14.50 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hampton Inn Chelsea —Chelsea, MI
- From $15 an hour
- Part-time
- Administrative experience
- Typing
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d

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Medical Receptionist
Dermatologists of Central States —Jackson, MI
Data entry into EHR systems. Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee…
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Front Desk
ProSmile —Jackson, MI
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC,…
14d

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ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age,…
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Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Must be a US citizen.
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Front Desk Agent-Part-Time

Home2 Suites - Jackson, MI
Jackson, MI

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Job Details

Part-time
$14.50 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Bilingual
Customer records maintenance
Hotel and accommodations payment processing
Sales transaction processing
Multilingual
Greeting customers
Client inquiry handling
Food and beverage recommendations
Payment Processing Systems
Property management systems (PMS)
Telephone systems
Hotel and accommodations guest complaints handling
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Full job description

Overview
We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless check-in and check-out experience. The ideal candidate will possess strong customer service skills, a passion for hospitality, and the ability to manage various tasks efficiently.

Duties

Greet guests warmly upon arrival and provide exceptional customer service throughout their stay.
Manage the check-in and check-out process efficiently, ensuring all guest information is accurately recorded.
Answer phone calls promptly, utilizing effective phone etiquette to address inquiries and provide information about hotel services.
Assist guests with reservations, modifications, and cancellations while maintaining a high level of professionalism.
Handle guest complaints or concerns with empathy and resolve issues to ensure guest satisfaction.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for incoming guests.
Maintain knowledge of local attractions, dining options, and hotel amenities to provide recommendations to guests.
Process payments and maintain accurate records of transactions in the hotel management system.

Experience

Previous experience in hospitality management or front desk operations is preferred but not required.
Familiarity with phone systems and hotel management software is an advantage.
Bilingual or multilingual candidates are highly encouraged to apply, as this enhances our ability to serve diverse guests effectively.
Strong interpersonal skills with a focus on guest services and customer satisfaction are essential.
A background in hotel management or related fields will be considered an asset.

Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry!

Pay: $14.50 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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reservation agent jobs in jackson, mi

Front Desk Agent-Part-Time

Front Desk Agent

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