Top 179 Customer service representatives Jobs in Jackson, Ms

Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Richland, MS
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Jackson, MS
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Customer Service Associate
Walgreens —Jackson, MS
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
9d
National Customer Care Representative I
VITALANT —Jackson, MS
- $17.50 - $20.10 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Jackson, MS
- $15.50 - $16.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Customer Service Representative
Tower Loan of Mississippi, LLC —Jackson, MS
- Extended hours
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Jackson, MS
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
9d
Customer Service Rep
Lincare Inc. —Flowood, MS
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
Quick Apply
Remote Customer Service Representative
Kobie Marketing —Jackson, MS
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Associate
Roses —Jackson, MS
- Part-time
- Merchandising
- Basic math
- English
Quick Apply
CALL CENTER AGENT
Mississippi Sports Medicine —Jackson, MS
- Full-time
- HIPAA
- English
- High school diploma or GED
- Paid training
Client Service Associate
Ameriprise Financial Services, LLC —Flowood, MS
- $18 - $25 an hour
- Part-time
- Background check
- Office
- Administrative experience
Quick Apply
9d
PRN Customer Service Rep
TrustCare —Jackson, MS
- PRN
- High school diploma or GED
- Clinic
- Medical terminology
Quick Apply
Customer Service Associate - Temporary
Walgreens —Jackson, MS
- $15.00 - $17.50 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
4d
Customer Service Associate I
Dollar Tree —Jackson, MS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Support Specialist Trainee
Blue Cross & Blue Shield of Mississippi —Flowood, MS
- Full-time
- Computer literacy
- Research
- Bachelor's degree
4d
Internet Banking Support Rep I
Trustmark Bank —Jackson, MS
- Full-time
- Remote
- Word processing
- Computer literacy
- High school diploma or GED
9d
Senior Customer Service Representative
Eaton —Jackson, MS
- $84,000 - $123,000 a year
- Full-time
- Background check
- ERP systems
- Bachelor's degree
- Retirement plan
Representative II-Customer Service
Westlake —Madison, MS
- Full-time
- 5 years
- Basic math
- Research
Quick Apply
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Jackson, MS
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply

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Medical Equipment Customer Service Representative

Rotech Healthcare Inc. -
Richland, MS

Quick Apply

Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

Customer communication
High school diploma or GED
Driver's License

Full Job Description

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Customer Service Representative – Home Healthcare Intake & Insurance Verification

Job Summary

Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Ability to work cooperatively with others.
Assist with office operations including supply monitoring, deposits, and batch reporting.
Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
Coordinate documentation and service setup for respiratory products and medical equipment.
Deal politely with patients and referral sources.
Maintain organized records and referral logs in compliance with JCAHO and company standards.
Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
Manage several tasks at once.
May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.
Predictable and regular attendance (arrive to work on time).
Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
Provide technical assistance and support for walk-in and retail equipment requests.
Performs other duties as assigned.

Why Join Rotech?

Be part of a mission-driven team improving lives through home-based care.
Work in a supportive environment with opportunities for growth and advancement.
Competitive compensation, benefits, and employee recognition programs.

Ready to help patients get the care they need at home? Apply today and join a team that puts people first.

Employment is contingent on

Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

High school diploma or GED equivalent, required

Preferred Education and/or Experience

One year of related work experience, preferred
Experience in home healthcare, medical billing, or patient intake (preferred).
Familiarity with insurance verification and reimbursement practices.
Knowledge of medical terminology and durable medical equipment is a plus.

Skills and Competencies

Ability to interpret and respond to various forms of communication (verbal, written, visual)
Capable of working independently and collaboratively within a team
Demonstrated problem-solving, time management, and organizational skills
Excellent verbal and written communication skills in English
Maintain confidentiality and handle sensitive information with discretion
Strong attention to detail and ability to multi-task effectively

Machines, Equipment and Technical Abilities

Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

Ability to lift and carry office and patient equipment (minimum 35 lbs)
May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
Must be able to sit, stand, walk, talk, and listen for extended periods
Regular contact with patients and equipment may involve exposure to contagious pathogens
Requires close vision for reading small print on screens and paperwork

Quick Apply

Refine Your Search

customer service representatives jobs in jackson, ms

Medical Equipment Customer Service Representative

CUSTOMER SERVICE ASSOCIATE

Customer Service Associate

National Customer Care Representative I

Seasonal (Temporary) Customer Service Call Center Agent

Customer Service Representative

Pharmacy Customer Service Associate

Customer Service Rep

Remote Customer Service Representative

Customer Service Associate

CALL CENTER AGENT

Client Service Associate

PRN Customer Service Rep

Customer Service Associate - Temporary

Customer Service Associate I

Customer Support Specialist Trainee

Internet Banking Support Rep I

Senior Customer Service Representative

Representative II-Customer Service

Customer Service Associate

I want to receive the latest job alert for customer service representatives in jackson, ms

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