Top 25 Business systems analyst Jobs in Jackson, Tn

Automation Analyst
FirstBank —Lexington, TN
- Full-time
- Computer science
- Computer Science
- System design
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Information System Analyst I -HR Organizational
West Tennessee Healthcare —Jackson, TN
- 8 hour shift
- Hospital
- Mid-level
- Continuous improvement
11d
Certified Epicor Kinetic Senior Consultant
Ludwig Solutions, LLC —United States
- From $100 an hour
- Part-time
- Computer Science
- Up to 50% travel
- Inventory management
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Automation Analyst

FirstBank -
Lexington, TN

Quick Apply

Job Details

Full-time

Qualifications

Optimizing workflow processes
Performance monitoring
Application Integration
Non-technical user support
Process flow diagrams
Computer science
Operational analysis
Systems integration
Creating UX mockups
Confidential information handling
Computer Science
Bachelor's degree in business
Business analysis
Software implementation
Process design
System design
Visio
Information Systems
Training material drafting
Mid-level
Scalable systems
User training (technical support)
ROI
System maintenance
SQL
System design for system development
Process mapping
VB.NET
Help files
Analysis skills

Full Job Description

Summary:

The Automation Analyst is responsible for identifying, designing, deploying, and supporting robotic process automation (RPA) and other workflow automation solutions across the organization. This role works closely with business stakeholders and technical teams to improve operational efficiency, streamline processes, and deliver measurable business value.

Essential Duties and Responsibilities:

Process Analysis

Collaborate with cross-functional business stakeholders to analyze existing manual or inefficient processes
Identify opportunities for automation based on business impact, feasibility, and ROI
Document current-state processes and recommend optimized future-state workflows

Solution Design

Design scalable and efficient automation solutions using RPA and related technologies
Develop workflow diagrams, process maps, wireframes, and technical specifications
Ensure alignment with automation best practices, governance standards, and architectural guidelines

Implementation

Build, configure, test, and deploy automation solutions using approved RPA tools
Monitor automations in production to ensure consistent performance and accuracy
Collaborate with IT and business teams to support successful rollout and integration

Maintenance

Troubleshoot and resolve issues within RPA workflows and integrations
Perform system updates, enhancements, and optimizations to existing automations
Maintain change logs, version control, and performance metrics

Documentation

Develop and maintain detailed solution documentation, including technical design documents, test plans, and user guides
Ensure process documentation is accurate, clear, and up to date

Training & Support

Provide training, knowledge transfer, and ongoing support to end‑users and business teams
Assist in developing training materials and conducting workshops or demos

Education and/or Experience

Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience)
Lean/Six Sigma or process improvement certification is a plus
Project management experience or certifications (Agile, PMP, Scrum) are beneficial but not required
2–4+ years of experience in automation, business analysis, or process improvement roles.
Hands-on experience with RPA tools such as UiPath, Automation Anywhere, Blue Prism, or similar platforms
Experience analyzing business processes and documenting workflows
Experience implementing and supporting automation solutions in a production environment
Exposure to Agile or iterative project methodologies is a plus

Skills and Abilities

Proficiency with MS Power Platform and other RPA tools
Understanding of workflow automation concepts, APIs, and system integrations
Ability to interpret and write simple logic or scripts (JavaScript, Python, VB.NET, SQL, etc., depending on platform)
Strong troubleshooting skills and ability to resolve system or process issues
Familiarity with SDLC, testing methods, and change management
Strong analytical thinking and problem-solving abilities
Ability to assess process efficiency and identify automation opportunities
Competence in process mapping tools (Visio, Lucidchart, Miro, etc.)
Strong attention to detail with a focus on accuracy and quality
Excellent verbal and written communication skills
Ability to work collaboratively with cross‑functional teams
Strong organizational skills and ability to manage multiple projects simultaneously
Customer‑focused mindset with the ability to support non‑technical users
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.

Quick Apply

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business systems analyst jobs in jackson, tn

Automation Analyst

Information System Analyst I -HR Organizational

Certified Epicor Kinetic Senior Consultant

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